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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463 Exercise 5
Develop a "personal quality checklist" that you would like to achieve each day and analyze the results over an extended period of time. The listing of possible checklist standards might include:
• Review class notes after each class
• No text messaging during classes
• Limit phone calls to 10 minutes
• No more than 30 minutes per day spent on social networking websites
• No more than x hours of television per week
• Update schedule daily on PDA or computer calendar
• Get up promptly-no snooze alarm
• Ensure that team members are informed on project progress, each day or each week
• Complete all reading assignments as due
• Inform professor of essential absences via email, text, or phone message at least 24 hours in advance
• Work in library (or other quiet place) to avoid interruptions
• No more than one "junk food" snack per day
• Exercise in gym for at least one hour, twice per week
• Turn off cell phone during classes
• Prepare or buy, and eat, breakfast every day
• Text or call parents at least once per week
• Ensure that bank account is never overdrawn by checking balance online at least every other day
Select around 10 items from this list, or make up your own that are more important to you. Whatever is meaningful to you may be tracked. Failure to adhere to these standards is considered a "defect." Use charts to plot and analyze results. After you have gathered data for a week or two, review the data for the purposes of analysis and improvement. You might wish to share your personal checklist items and goals with your instructor, a colleague, spouse, or friend, and discuss your progress. The focus is on improving, not being critical!
After completing the project, answer these questions:
a. What did your analysis reveal?
b. Did you find that you improved simply because you began to measure these "defects"?
c. How did you feel about discussing your progress with others?
d. How might such a process help in a work envi-ronment?
• Review class notes after each class
• No text messaging during classes
• Limit phone calls to 10 minutes
• No more than 30 minutes per day spent on social networking websites
• No more than x hours of television per week
• Update schedule daily on PDA or computer calendar
• Get up promptly-no snooze alarm
• Ensure that team members are informed on project progress, each day or each week
• Complete all reading assignments as due
• Inform professor of essential absences via email, text, or phone message at least 24 hours in advance
• Work in library (or other quiet place) to avoid interruptions
• No more than one "junk food" snack per day
• Exercise in gym for at least one hour, twice per week
• Turn off cell phone during classes
• Prepare or buy, and eat, breakfast every day
• Text or call parents at least once per week
• Ensure that bank account is never overdrawn by checking balance online at least every other day
Select around 10 items from this list, or make up your own that are more important to you. Whatever is meaningful to you may be tracked. Failure to adhere to these standards is considered a "defect." Use charts to plot and analyze results. After you have gathered data for a week or two, review the data for the purposes of analysis and improvement. You might wish to share your personal checklist items and goals with your instructor, a colleague, spouse, or friend, and discuss your progress. The focus is on improving, not being critical!
After completing the project, answer these questions:
a. What did your analysis reveal?
b. Did you find that you improved simply because you began to measure these "defects"?
c. How did you feel about discussing your progress with others?
d. How might such a process help in a work envi-ronment?
Explanation
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Personal quality checklist is given belo...
Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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