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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463 Exercise 10
Interview some managers at a local company that is pursuing or has pursued ISO 9000 registration. Report on the reasons for achieving registration, the perceived benefits, and the problems the company encountered during the process.
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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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