
Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463Chapter 5: Process Focus
Chapter 6: Statistical Methods in Quality Management

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463 Exercise 55
Summarize the key workforce-focused practices for performance excellence.
Explanation
"The key workforce-focused practice for ...
Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Chapter 1: Introduction to Quality
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Chapter 2: Foundations of Quality Management
Chapter 3: Customer Focus
Chapter 4: Workforce Focus
Chapter 5: Process Focus
Chapter 6: Statistical Methods in Quality Management
Chapter 7: Design for Quality and Product Excellence
Chapter 8: Measuring and Controlling Quality
Chapter 9: Process Improvement and Six Sigma
Chapter 10: The Baldrige Framework for Performance Excellence
Chapter 11: Strategy and Performance Excellence
Chapter 12: Measurement and Knowledge Management for Performance Excellence
Chapter 13: Leadership for Performance Excellence
Chapter 14: Building and Sustaining Quality and Performance Excellence
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