Exam 7: Organizational Buyer Behavior of Group Market
Exam 1: Introduction: Marketing for Hospitality and Tourism40 Questions
Exam 2: Service Characteristics of Hospitality and Tourism Marketing40 Questions
Exam 3: The Role of Marketing in Strategic Planning40 Questions
Exam 4: The Marketing Environment40 Questions
Exam 5: Managing Customer Information to Gain Customer Insights40 Questions
Exam 6: Consumer Markets and Consumer Buying Behavior40 Questions
Exam 7: Organizational Buyer Behavior of Group Market40 Questions
Exam 8: Customer Driven Marketing Strategy: Creating Value for Target Customers40 Questions
Exam 9: Designing and Managing Products and Brands: Building Customer Value42 Questions
Exam 10: Internal Marketing40 Questions
Exam 11: Pricing: Understanding and Capturing Customer Value40 Questions
Exam 12: Distribution Channels Delivering Customer Value40 Questions
Exam 13: Engaging Customers and Communicating Customer Value40 Questions
Exam 14: Public Relations and Sales Promotion40 Questions
Exam 15: Professional Sales40 Questions
Exam 16: Direct, Online, Social Media, and Mobile Marketing40 Questions
Exam 17: Destination Marketing40 Questions
Exam 18: Next Years Marketing Plan39 Questions
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Deciders are those individuals that will actually use the product being purchased.
(True/False)
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Culture and customs are types of forces that are seen as major influences on business buying behavior.
(True/False)
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Those that have the formal authority to select suppliers and arrange the terms of the purchase are called:
(Multiple Choice)
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In current business buying there is a trend toward single sourcing, or using one supplier.
(True/False)
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Organizational demand that ultimately comes from the demand for consumer goods is called:
(Multiple Choice)
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Which of the following is NOT a part of the organizational buying process?
(Multiple Choice)
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One feature of attendance at a corporate meeting is having a long lead time in planning a corporate meeting.
(True/False)
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Describe the eight steps in the business buying process.
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Which of the following provides the highest opportunity for upsell?
(Multiple Choice)
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Will a school system pension fund with investments across all continents be considered as a SMERF group?
(Multiple Choice)
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In an Organizational Buying process, ________ select product requirements and suppliers.
(Multiple Choice)
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Provide a brief explanation of the major influences on business buyers.
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A convention can be a major source of revenue for the sponsoring organization.
(True/False)
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________ are rewards participants receive for achieving a goal.
(Multiple Choice)
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Demand for consumer goods is derived from demand for business goods.
(True/False)
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One of the most important aspects in creating a successful function is a pre-function meeting between the hotel staff and meeting planner.
(True/False)
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