Exam 18: Creating Competitive Advantage
Exam 1: Marketing: Creating and Capturing Customer Value135 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships147 Questions
Exam 3: Analyzing the Marketing Environment148 Questions
Exam 4: Managing Marketing Information to Gain Customer Insights145 Questions
Exam 5: Consumer Markets and Consumer Buyer Behavior149 Questions
Exam 6: Business Markets and Business Buyer Behavior148 Questions
Exam 7: Customer-Driven Marketing Strategy: Creating Value for Target Customers147 Questions
Exam 8: Products, Services, and Brands: Building Customer Value150 Questions
Exam 9: New-Product Development and Product Life Cycle Strategies143 Questions
Exam 10: Pricing: Understanding and Capturing Customer Value149 Questions
Exam 11: Pricing Strategies: Additional Considerations150 Questions
Exam 12: Marketing Channels: Delivering Customer Value150 Questions
Exam 13: Retailing and Wholesaling143 Questions
Exam 14: Communicating Customer Value: Integrated Marketing Communications Strategy150 Questions
Exam 15: Advertising and Public Relations150 Questions
Exam 16: Personal Selling and Sales Promotion151 Questions
Exam 17: Direct and Online Marketing: Building Direct Customer Relationships150 Questions
Exam 18: Creating Competitive Advantage149 Questions
Exam 19: The Global Marketplace150 Questions
Exam 20: Sustainable Marketing: Social Responsibility and Ethics149 Questions
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Most companies will compete with ________ rather than ________.
(Multiple Choice)
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An example of a company exhibiting a blue ocean strategy is ________.
(Multiple Choice)
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From a market point of view, Universal Pictures might see its competition as ________.
(Multiple Choice)
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Give examples of competitor objectives and discuss the importance of knowing a competitor's mix of objectives.
(Essay)
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Country Kitchen and Perkins are both a chain of family restaurants featuring diner-like menus with reasonably priced items. These companies are in the same ________.
(Multiple Choice)
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When Gary Hirshberg started the Stonyfield Farm yogurt company, he stated that his company could do better with less advertising, less marketing research, and more guerrilla marketing. He came up with innovative marketing ideas to promote his products such as having sales personnel dress up as large yogurt cartons to distribute free yogurt samples. Which of the following marketing strategies was being implemented by Hirshberg?
(Multiple Choice)
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Smaller companies may assign specific executives to watch particular competitors. A manager who used to work for a competitor might follow that competitor closely to see what it does in the marketplace. Such a manager would be considered the company's ________ on that competitor.
(Multiple Choice)
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When a company provides superior value by leading its industry in price and convenience, it has obtained ________.
(Multiple Choice)
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A runner-up firm that wants to hold its share in an industry without rocking the boat is a ________.
(Multiple Choice)
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A company that focuses on customer developments in designing its marketing strategies and on delivering superior value to its target customers is a ________.
(Multiple Choice)
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Companies with multiple products or businesses typically choose one marketing strategy for all their different businesses or products.
(True/False)
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Discuss the four evolving company orientations. Which orientation is considered most successful and why?
(Essay)
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Rather than competing head to head with established competitors, many companies seek out unoccupied positions in uncontested market spaces. They try to create products and services for which there are no direct competitors. This is called a ________.
(Multiple Choice)
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Discuss two ways a market challenger can best attack the chosen competitor and achieve its strategic objectives. Explain when a challenger should use these attacks and provide examples of companies that have used these methods.
(Essay)
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Which of the following is a competitive position or role that firms play in the target market?
(Multiple Choice)
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Tomorrow's leading companies will succeed by seeking out unoccupied positions in uncontested market spaces. Such strategic moves, termed ________, create powerful leaps in value for both the firm and its buyers, creating new demand for new products.
(Multiple Choice)
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Companies that operate large marketing departments, conduct expensive marketing research, spell out elaborate competitive strategies, and spend huge sums on advertising are using ________ marketing strategies.
(Multiple Choice)
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Which of the following is a negative aspect of a competitor-centered company?
(Multiple Choice)
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