Question 1

Manufacturing equipment and financial capital are examples of valuable tangible resources that contribute to creating value for customers.

Accepted Answer

A) True 
 B)False  True

Question 2

Which of the following companies gives local managers throughout the world a great deal of leeway to make their own decisions?

Accepted Answer

A)  McDonald's 
B)  General Electric 
C)  Amgen Pharmaceuticals 
D)  Sony - computer game division 
A)  McDonald's 
B)  General Electric 
C)  Amgen Pharmaceuticals 
D)  Sony - computer game division A

Question 3

Which of the following IS NOT one of the potential benefits of outsourcing?

Accepted Answer

A)  lower cost of production 
B)  higher quality due to specialization 
C)  increased flexibility 
D)  better customer service 
A)  lower cost of production 
B)  higher quality due to specialization 
C)  increased flexibility 
D)  better customer service D

Question 4

According to the textbook, US Steel used which of the following methods to strengthen its resource portfolio and compete in other non-steel businesses?

Accepted Answer

A)  acquisitions 
B)  joint ventures 
C)  strategic alliances 
D)  options in different industries 
A)  acquisitions 
B)  joint ventures 
C)  strategic alliances 
D)  options in different industries

Question 5

When few, if any, competitors have the competencies to complete a task it is

Accepted Answer

A)  rare 
B)  valuable 
C)  non-substitutable 
D)  costly to imitate 
A)  rare 
B)  valuable 
C)  non-substitutable 
D)  costly to imitate

Question 6

According to the text, which of the following companies is well-known for its innovation capability?

Accepted Answer

A)  Wal-Mart 
B)  Apple Computer 
C)  Proctor & Gamble 
D)  Coca-Cola 
A)  Wal-Mart 
B)  Apple Computer 
C)  Proctor & Gamble 
D)  Coca-Cola

Question 7

Resources, such as Coca-Cola's brand name or reputation, that accumulate and become more useful over time, but are not physical in nature, are known as

Accepted Answer

A)  tangible resources 
B)  intangible resources 
C)  human capital 
D)  social capital 
A)  tangible resources 
B)  intangible resources 
C)  human capital 
D)  social capital

Question 8

Most firms outsource value chain activities with the primary motive of reducing costs.

Accepted Answer

A) True 
 B)False

Question 9

The full set of resources that a firm holds is known as its

Accepted Answer

A)  resource portfolio 
B)  resource potential 
C)  resource mix 
D)  resource advantage 
A)  resource portfolio 
B)  resource potential 
C)  resource mix 
D)  resource advantage

Question 10

Dell Computer uses inbound logistics, operations, sales and distribution to directly create value for its customers, consequently these activities are all examples of

Accepted Answer

A)  intangible activities 
B)  support activities 
C)  primary activities 
D)  tangible activities 
A)  intangible activities 
B)  support activities 
C)  primary activities 
D)  tangible activities

Question 11

Which of the following does LG Electronics NOT consider to be a core competency?

Accepted Answer

A)  manufacturing leadership 
B)  product leadership 
C)  people leadership 
D)  market leadership 
A)  manufacturing leadership 
B)  product leadership 
C)  people leadership 
D)  market leadership

Question 12

Even though Coca-Cola's brand has iconic status with customers throughout the world, they continue to advertise for

Accepted Answer

A)  reinforcement. 
B)  awareness. 
C)  surprise. 
D)  the tax breaks. 
A)  reinforcement. 
B)  awareness. 
C)  surprise. 
D)  the tax breaks.

Question 13

Royal Dutch Shell outsources IT activities to all of the following EXCEPT

Accepted Answer

A)  Level 3. 
B)  Electronic Data Systems. 
C)  AT&T 
D)  T-Systems 
A)  Level 3. 
B)  Electronic Data Systems. 
C)  AT&T 
D)  T-Systems

Question 14

Between 2004 and 2007 McDonald's financial performance was negative.

Accepted Answer

A) True 
 B)False

Question 15

According to the text, Coca-Cola's performance has suffered in recent years because of ineffective strategic leadership.

Accepted Answer

A) True 
 B)False

Question 16

A foundation of McDonald's success is its highly centralized global business model.

Accepted Answer

A) True 
 B)False

Question 17

The value chain refers to how efficiently a firm manages its production process

Accepted Answer

A) True 
 B)False

Question 18

Which of the following value chain activities IS NOT considered to be a support activity?

Accepted Answer

A)  Accounting 
B)  Inbound logistics 
C)  Human resource management 
D)  Research and development 
A)  Accounting 
B)  Inbound logistics 
C)  Human resource management 
D)  Research and development

Question 19

McDonald's uses its core competencies to focus on getting better rather than just getting bigger.

Accepted Answer

A) True 
 B)False

Question 20

Most competitive advantages can be sustained for a very long period of time, if not forever.

Accepted Answer

A) True 
 B)False

Manufacturing equipment and financial capital are examples of valuable tangible resources that contribute to creating value for customers.

Which of the following companies gives local managers throughout the world a great deal of leeway to make their own decisions?

Which of the following IS NOT one of the potential benefits of outsourcing?

According to the textbook, US Steel used which of the following methods to strengthen its resource portfolio and compete in other non-steel businesses?

When few, if any, competitors have the competencies to complete a task it is

According to the text, which of the following companies is well-known for its innovation capability?

Resources, such as Coca-Cola's brand name or reputation, that accumulate and become more useful over time, but are not physical in nature, are known as

Most firms outsource value chain activities with the primary motive of reducing costs.

The full set of resources that a firm holds is known as its

Dell Computer uses inbound logistics, operations, sales and distribution to directly create value for its customers, consequently these activities are all examples of

Which of the following does LG Electronics NOT consider to be a core competency?

Even though Coca-Cola's brand has iconic status with customers throughout the world, they continue to advertise for

Royal Dutch Shell outsources IT activities to all of the following EXCEPT

Between 2004 and 2007 McDonald's financial performance was negative.

According to the text, Coca-Cola's performance has suffered in recent years because of ineffective strategic leadership.

A foundation of McDonald's success is its highly centralized global business model.

The value chain refers to how efficiently a firm manages its production process

Which of the following value chain activities IS NOT considered to be a support activity?

McDonald's uses its core competencies to focus on getting better rather than just getting bigger.

Most competitive advantages can be sustained for a very long period of time, if not forever.

The Foundations of Strategic Management

Leading Strategically

Analyzing the External Environment

Business-Level Strategy

Multiproduct Strategies

Acquiring and Integrating Businesses

Competing Across Borders

Creating and Maintaining Alliances

Innovating Through Strategic Entrepreneurship

Filters

Exam 4: Analyzing the Firm

Manufacturing equipment and financial capital are examples of valuable tangible resources that contribute to creating value for customers.

Which of the following companies gives local managers throughout the world a great deal of leeway to make their own decisions?

Which of the following IS NOT one of the potential benefits of outsourcing?

According to the textbook, US Steel used which of the following methods to strengthen its resource portfolio and compete in other non-steel businesses?

When few, if any, competitors have the competencies to complete a task it is

According to the text, which of the following companies is well-known for its innovation capability?

Resources, such as Coca-Cola's brand name or reputation, that accumulate and become more useful over time, but are not physical in nature, are known as

Most firms outsource value chain activities with the primary motive of reducing costs.

The full set of resources that a firm holds is known as its

Dell Computer uses inbound logistics, operations, sales and distribution to directly create value for its customers, consequently these activities are all examples of

Which of the following does LG Electronics NOT consider to be a core competency?

Even though Coca-Cola's brand has iconic status with customers throughout the world, they continue to advertise for

Royal Dutch Shell outsources IT activities to all of the following EXCEPT

Between 2004 and 2007 McDonald's financial performance was negative.

According to the text, Coca-Cola's performance has suffered in recent years because of ineffective strategic leadership.

A foundation of McDonald's success is its highly centralized global business model.

The value chain refers to how efficiently a firm manages its production process

Which of the following value chain activities IS NOT considered to be a support activity?

McDonald's uses its core competencies to focus on getting better rather than just getting bigger.

Most competitive advantages can be sustained for a very long period of time, if not forever.

The Foundations of Strategic Management

Leading Strategically

Analyzing the External Environment

Business-Level Strategy

Multiproduct Strategies

Acquiring and Integrating Businesses

Competing Across Borders

Creating and Maintaining Alliances

Innovating Through Strategic Entrepreneurship

Filters