Exam 17: Psychology Applied to Work

The step in assessing an organization's training needs in which the knowledge, skills, and current performance of workers to determine who needs additional training is examined is the ________ analysis step.

A sweeping set of laws and regulations aimed at protecting the rights of people who had, because they were members of certain racial, ethnic, or religious groups, experienced discrimination, is the ________.

When workers are paid according to their performance, their sense of autonomy is ________ and their sense of control over their work is ________.

Apprenticeships and job rotation are types of ________ training.

The theory that worker motivation depends on the relationship between personal effort expended and rewards received when compared to that of other workers is ________ theory.

When productivity can be measured directly, employers usually utilize a(n) ________ appraisal system.

A personnel director decides to use an objective test to measure which job applicants will be most likely to engage in counterproductive behavior in the workplace. She would be best served using a(n) ________.

Breaking down a job into its most basic components to identify the most important components and thus the most important skills and abilities needed to perform the job is known as a ________.

Organizational constructs concerned with the fair treatment of people in organizations is called organizational ________.

The starting point for understanding how to match employees to jobs is ________.

A method used to select high level managers that places applicants in a simulated and highly structured group setting where they are given personnel tests and extensive interviews and they engage in various role playing activities is a(n) ________.

The formal and informal rules, procedures, and expectations that define the values, attitudes, beliefs, and customs of an organization is called organizational ________.

Edson offers his female secretary a raise and promotion in return for having sex with him. His behavior is an example of ________ sexual harassment.

Assessing an organization's training needs is a ________ step process.

Generally, evaluations based on ________ are least prone to error.

The step in assessing an organization's training needs in which the job duties that can be addressed through training are identified and the KSAOs required to perform those tasks successfully are examined, is the ________ analysis step.

Today, ________ industrialized nations have developed legislation to guard against employment practices that otherwise would be considered discriminatory.

In a functional job analysis, jobs are rated according to ________ basic dimensions.

A selection method that consists of asking questions to which the job applicant responds, either in a structured or an unstructured setting, is a(n) ________.

In the 1990s, of all new additions to the workforce in the U.S., about ________ percent were women.