Exam 4: External Environment: Social Technological Forces

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The country accounting for the greatest piece of the U.S.trade deficit is Mexico.

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False

Social forces can vary markedly among nations,even those whose cultures are similar.

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True

Which of the following is not a reason that the outsourcing/offshoring debate is difficult to resolve?

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Social forces can

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Contracting out a firm's non-core,non-revenue-producing activities to other organizations primarily to reduce costs is known as

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Which of the following is the largest form of electronic commerce?

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Auction facilitator eBay is an example of which form of electronic commerce?

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Commoditization refers to the increasing difficulty firms have distinguishing their products and services from those of their rivals.

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The increasing difficulty firms have distinguishing their products and services from those of their rivals is known as

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The Internet acts as a distribution channel for many non-tangible goods and services.

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Scientific improvements and innovations are examples of

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Environmental scanning refers to the systematic analysis of a firm's social responsible activity related to environmental awareness.

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How have attitudes toward responsible manufacturing and waste management practices affected industries.

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How has the Internet affected service industries in the U.S.? What changes do you expect in the future.

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"Clicks and bricks" refers to

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The unconscious reference to one's own cultural values as a standard of judgment is known as cultural discrimination.

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According to the notion of disaggregation and reaggregation,

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Outsourcing refers to contracting out a firm's non-core,non-revenue-producing activities to other organizations primarily to reduce costs.

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Outsourcing efforts can fail because

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The decline in unit costs of a product or service that occurs as the absolute volume of production increases is known as

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