Question 1

The focus on performance measurement is a recent event in industry.

Accepted Answer

A) True 
 B)False

Question 2

There are ten characteristics of a good metric. Name at least five, and pick any two for further discussion.

Accepted Answer

A good metric:
-Is quantitative
-Is easy

Question 3

Discuss the metric classification scheme that has been developed by the Supply Chain Council and defined in the Supply Chain Operations and Reference (SCOR) model to measure the performance of Process D1: Deliver Stocked Product.

Accepted Answer

According to the Supply Chain Council, t

Question 4

Another metric classification scheme that has been receiving increased attention is that
developed by the Supply Chain Council and contained in the Supply Chain Operations and
Reference (SCOR) model.

Accepted Answer

A) True 
 B)False

Question 5

Customers and suppliers should be included in the development of metrics.

Accepted Answer

A) True 
 B)False

Question 6

A metric could drive inappropriate behavior.

Accepted Answer

A) True 
 B)False

Question 7

A metric and a measure are the same.

Accepted Answer

A) True 
 B)False

Question 8

Channel structure management includes decisions regarding the use of outsourcing, channel inventories, ____________, and channel structure.

Accepted Answer

A)  cash to cash management 
B)  information systems 
C)  order cycle 
D)  KPIs 
A)  cash to cash management 
B)  information systems 
C)  order cycle 
D)  KPIs

Question 9

An index

Accepted Answer

A)  combines two or more metrics into a single indicator. 
B)  is complex to define, usually involves a calculation and is often in the form of a ratio. 
C)  is easily defined with no calculations and with simple dimensions 
D)  is any quantitative output of an activity or process 
A)  combines two or more metrics into a single indicator. 
B)  is complex to define, usually involves a calculation and is often in the form of a ratio. 
C)  is easily defined with no calculations and with simple dimensions 
D)  is any quantitative output of an activity or process

Question 10

Scorecards and key performance indicators (KPIs) are the same thing.

Accepted Answer

A) True 
 B)False

Question 11

Discuss the differences between the terms metric, measure, and index.

Accepted Answer

Traditionally, the term measure was used

Question 12

There are four major categories that provide a useful way for examining logistics and supply chain performance: They are: time, ______, cost, and supporting metrics.

Accepted Answer

A)  delivery 
B)  KPIs 
C)  competition 
D)  quality 
A)  delivery 
B)  KPIs 
C)  competition 
D)  quality

Question 13

Which of the following is NOT an element of Order Management?

Accepted Answer

A)  reducing stockouts 
B)  reducing order processing times 
C)  optimizing mode mix 
D)  optimizing order fill rate 
A)  reducing stockouts 
B)  reducing order processing times 
C)  optimizing mode mix 
D)  optimizing order fill rate

Question 14

Managers should resist sub-optimization of their particular function unless it benefits the organization as a whole.

Accepted Answer

A) True 
 B)False

Question 15

Supply chain management involves the control of raw material, in-process, and finished
goods inventories.

Accepted Answer

A) True 
 B)False

Question 16

There are four major categories that provide a useful way to classify supply chain performance metrics. Name them, and select one to discuss in more detail.

Accepted Answer

Four major categories that pro

The focus on performance measurement is a recent event in industry.

There are ten characteristics of a good metric. Name at least five, and pick any two for further discussion.

Discuss the metric classification scheme that has been developed by the Supply Chain Council and defined in the Supply Chain Operations and Reference (SCOR) model to measure the performance of Process D1: Deliver Stocked Product.

Another metric classification scheme that has been receiving increased attention is that developed by the Supply Chain Council and contained in the Supply Chain Operations and Reference (SCOR) model.

Customers and suppliers should be included in the development of metrics.

A metric could drive inappropriate behavior.

A metric and a measure are the same.

Channel structure management includes decisions regarding the use of outsourcing, channel inventories, ____________, and channel structure.

An index

Scorecards and key performance indicators (KPIs) are the same thing.

Discuss the differences between the terms metric, measure, and index.

There are four major categories that provide a useful way for examining logistics and supply chain performance: They are: time, ______, cost, and supporting metrics.

Which of the following is NOT an element of Order Management?

Managers should resist sub-optimization of their particular function unless it benefits the organization as a whole.

Supply chain management involves the control of raw material, in-process, and finished goods inventories.

There are four major categories that provide a useful way to classify supply chain performance metrics. Name them, and select one to discuss in more detail.

Supply Chain Management: an Overview

Role of Logistics in Supply Chains

Global Dimensions of Supply Chains

Supply Chain Relationships

Supply Chain Technology-Managing Information Flows

Demand Management

Order Management and Customer Service

Managing Inventory in the Supply Chain

Transportation-Managing the Flow of the Supply Chain

Distribution-Managing Fulfillment Operations

Supply Chain Network Analysis and Design

Sourcing Materials and Services

Operations-Producing Goods and Services

Supply Chain Sustainability

Strategic Challenges and Change for Supply Chains

Filters

Exam 5: Supply Chain Performance Measurement and Financial Analysis

The focus on performance measurement is a recent event in industry.

There are ten characteristics of a good metric. Name at least five, and pick any two for further discussion.

Discuss the metric classification scheme that has been developed by the Supply Chain Council and defined in the Supply Chain Operations and Reference (SCOR) model to measure the performance of Process D1: Deliver Stocked Product.

Another metric classification scheme that has been receiving increased attention is that developed by the Supply Chain Council and contained in the Supply Chain Operations and Reference (SCOR) model.

Customers and suppliers should be included in the development of metrics.

A metric could drive inappropriate behavior.

A metric and a measure are the same.

Channel structure management includes decisions regarding the use of outsourcing, channel inventories, ____________, and channel structure.

An index

Scorecards and key performance indicators (KPIs) are the same thing.

Discuss the differences between the terms metric, measure, and index.

There are four major categories that provide a useful way for examining logistics and supply chain performance: They are: time, ______, cost, and supporting metrics.

Which of the following is NOT an element of Order Management?

Managers should resist sub-optimization of their particular function unless it benefits the organization as a whole.

Supply chain management involves the control of raw material, in-process, and finished goods inventories.

There are four major categories that provide a useful way to classify supply chain performance metrics. Name them, and select one to discuss in more detail.

Supply Chain Management: an Overview

Role of Logistics in Supply Chains

Global Dimensions of Supply Chains

Supply Chain Relationships

Supply Chain Technology-Managing Information Flows

Demand Management

Order Management and Customer Service

Managing Inventory in the Supply Chain

Transportation-Managing the Flow of the Supply Chain

Distribution-Managing Fulfillment Operations

Supply Chain Network Analysis and Design

Sourcing Materials and Services

Operations-Producing Goods and Services

Supply Chain Sustainability

Strategic Challenges and Change for Supply Chains

Filters