Exam 12: Information and Communication Technologies Inat Work

Users create meaning around technology, which in turn shapes how we use them.

A ______ is not a database but a compilation of information from experts, lessons learned, and best practices that can be shared and used to make improvements within an organization.

One of the challenges of populating a knowledge repository lies in the fact that ______.

______ are beneficial because customers can use a rating scale to rate service providers.

______ suggest that users look for technology that can support the complexity of topics they are discussing.

A laptop, tablet, or a computer are all disclosure devices in the sense that they allow employers to disclose every an employee does using any of the aforementioned devices.

______ can be either positive or negative depending on the meaning of the individual-organization relationship.

One of the negative consequences of ICTs is ______.

While the classic definition of technology encompasses almost any object, the definition most useful when studying organizations focuses on the use of devices that mediate and construct relationships between the user and the world.

Companies engaged in platform capitalism ______.

The build of the jobs of the future will include some aspect of technology.

Those individuals that are a part of the gig economy use platforms because ______.

The more we utilize social media as a tool for exchanging and gaining knowledge, the more detectable our online activities become.

Uber collects data on its drivers that include demand, ratings, traffic, and acceptable shifts to determine whether drivers are undesirable. This is a form of ______.

Social presence theory asserts that we use technology as a means of separating ourselves and maintain our independence so that it is purely the focus on our social lives and not our work lives.

Most algorithmic management is done by humans.

As a result of some of the criticism around platform capitalism (specifically related to working conditions), some have suggested that platform ______ should be in place to address the size and power issues of these technology companies.

Employees contribute to their own level of workplace stress and anxiety because they ______.

Companies find it beneficial to make sure that all divisions share information regardless of location, time, and space. The ability to do this is done through the creation of ______.

Human resources directors may use ______ in order to make the best decisions about new hires and promotions.