Question 1

Which of the following statements is true?

Accepted Answer

A) mental illness is a strong predictor for violence 
B) clients who are violent are likely to have a mental disorder 
C) recent research has made it easy to predict who will become violent 
D) violence arises from a complex mix of psychological,social,biological,and physiological factors 
E) past behaviour is of little value in predicting who might become violent 
A) mental illness is a strong predictor for violence 
B) clients who are violent are likely to have a mental disorder 
C) recent research has made it easy to predict who will become violent 
D) violence arises from a complex mix of psychological,social,biological,and physiological factors 
E) past behaviour is of little value in predicting who might become violent D

Question 2

Which of the following statements is true?

Accepted Answer

A) setting limits violates the trust of the counselling relationship 
B) failure to set limits can lead to acting-out behaviour 
C) angry clients rarely respond to limit setting 
D) it is usually better to state the limit with clear negative consequence 
E) limit setting exposes counsellors to significant risk 
A) setting limits violates the trust of the counselling relationship 
B) failure to set limits can lead to acting-out behaviour 
C) angry clients rarely respond to limit setting 
D) it is usually better to state the limit with clear negative consequence 
E) limit setting exposes counsellors to significant risk B

Question 3

What responses tend to increase resistance?

Accepted Answer

unsolicited advice,pushing for change,preaching,moralizing,blaming,arguing,warning,power struggles,defensiveness,and judging.

Question 4

Describe the different types of confrontation.

Accepted Answer

Feedback confrontation provide

Question 5

The term psychological reactance describes how

Accepted Answer

A) problem behaviours may increase if a person believes that his or her personal freedom is threatened 
B) people react to violence 
C) defense mechanism impact behaviour 
D) chemical changes affect brain functioning 
E) counsellors have a tendency to avoid dealing with anger 
A) problem behaviours may increase if a person believes that his or her personal freedom is threatened 
B) people react to violence 
C) defense mechanism impact behaviour 
D) chemical changes affect brain functioning 
E) counsellors have a tendency to avoid dealing with anger

Question 6

Confrontation

Accepted Answer

A) is the strongest way to promote client change 
B) is an effective way for counsellors to deal with their own personal feelings 
C) has no place in professional counselling 
D) has the potential to deepen trust in relationships 
E) interferes with the important goal of keeping the counselling relationship pleasant 
A) is the strongest way to promote client change 
B) is an effective way for counsellors to deal with their own personal feelings 
C) has no place in professional counselling 
D) has the potential to deepen trust in relationships 
E) interferes with the important goal of keeping the counselling relationship pleasant

Question 7

Resistance may originate because of

Accepted Answer

A) problems in the counselling relationship 
B) failure of the client to perceive a problem 
C) belief that taking help is a sign of weakness 
D) fear of change 
E) all of the above 
A) problems in the counselling relationship 
B) failure of the client to perceive a problem 
C) belief that taking help is a sign of weakness 
D) fear of change 
E) all of the above

Question 8

Which of the following is true?

Accepted Answer

A) age is not a factor in predicting violence 
B) alcohol lessens inhibitions and is associated with increased violence 
C) LSD and glue sniffing lessen the risk of violence 
D) the highest risk age and gender for violence is men from 40 to 49 years of age 
E) anger is a dangerous emotion 
A) age is not a factor in predicting violence 
B) alcohol lessens inhibitions and is associated with increased violence 
C) LSD and glue sniffing lessen the risk of violence 
D) the highest risk age and gender for violence is men from 40 to 49 years of age 
E) anger is a dangerous emotion

Question 9

During the anxiety phase (escalating toward violence)client warning signs include

Accepted Answer

A) increased agitation 
B) acting out behaviour 
C) threats 
D) displays of weapons 
E) all of the above 
A) increased agitation 
B) acting out behaviour 
C) threats 
D) displays of weapons 
E) all of the above

Question 10

When clients reach the defensive phase (escalating toward violence),the best response is:

Accepted Answer

A) calm them with a gentle touch 
B) set realistic and enforceable limits 
C) use a commanding voice tone establish control 
D) avoid compromise as this demonstrates weakness and will lead to further demands 
E) none of the above 
A) calm them with a gentle touch 
B) set realistic and enforceable limits 
C) use a commanding voice tone establish control 
D) avoid compromise as this demonstrates weakness and will lead to further demands 
E) none of the above

Question 11

Which of the following is true?

Accepted Answer

A) some resistance is normal and perhaps desirable 
B) resistance signals that there are problems in the counselling relationship 
C) resistance is a serious impediment to counselling success 
D) resistance is rare if counselling routines are followed properly 
E) resistance signals a need to refer the client to a different counsellor 
A) some resistance is normal and perhaps desirable 
B) resistance signals that there are problems in the counselling relationship 
C) resistance is a serious impediment to counselling success 
D) resistance is rare if counselling routines are followed properly 
E) resistance signals a need to refer the client to a different counsellor

Question 12

What responses tend to decrease resistance?

Accepted Answer

empathy,no defensiveness,genui

Question 13

Which of the following is the best predictor of potential violence?

Accepted Answer

A) command hallucinations 
B) social and personal stress events 
C) head injury or organic brain disease 
D) history of violent behaviour 
E) schizophrenia 
A) command hallucinations 
B) social and personal stress events 
C) head injury or organic brain disease 
D) history of violent behaviour 
E) schizophrenia

Question 14

Critical incident debriefing is a tool

Accepted Answer

A) for interviewing and counselling potentially suicidal clients 
B) used to systematically record the reasons for a violent event 
C) that has been found to be helpful for people who have been traumatized 
D) that evaluate a client's potential for violence 
E) used during the tension reduction phase to help clients understand the reasons for their violent behaviour 
A) for interviewing and counselling potentially suicidal clients 
B) used to systematically record the reasons for a violent event 
C) that has been found to be helpful for people who have been traumatized 
D) that evaluate a client's potential for violence 
E) used during the tension reduction phase to help clients understand the reasons for their violent behaviour

Question 15

When dealing with clients who make veiled reference to what they might do,Gavin de Becker suggests that counsellors

Accepted Answer

A) ignore the reference 
B) change the subject 
C) ask the client to be specific about their intentions 
D) notify the police 
E) let the client know that you will not tolerate such statements 
A) ignore the reference 
B) change the subject 
C) ask the client to be specific about their intentions 
D) notify the police 
E) let the client know that you will not tolerate such statements

Question 16

When dealing with potentially violent clients,compromise

Accepted Answer

A) should be avoided 
B) is neither possible,nor desirable 
C) sets up a pattern whereby clients get what they want through threat 
D) makes it harder to set limits at a later date 
E) may help clients find a way to retain their dignity 
A) should be avoided 
B) is neither possible,nor desirable 
C) sets up a pattern whereby clients get what they want through threat 
D) makes it harder to set limits at a later date 
E) may help clients find a way to retain their dignity

Question 17

Which of the following counsellor behaviours will tend to increase client resistance?

Accepted Answer

A) immediacy 
B) self-disclosure 
C) attempting to persuade the client to change 
D) contracting 
E) core conditions 
A) immediacy 
B) self-disclosure 
C) attempting to persuade the client to change 
D) contracting 
E) core conditions

Question 18

What is the meaning of the term resistance?

Accepted Answer

It represents the client's rea

Question 19

Which of the following may be a sign of resistance?

Accepted Answer

A) uncooperative behaviour 
B) hostility 
C) not showing up for an appointment 
D) changing the subject 
E) all of the above 
A) uncooperative behaviour 
B) hostility 
C) not showing up for an appointment 
D) changing the subject 
E) all of the above

Which of the following statements is true?

Which of the following statements is true?

What responses tend to increase resistance?

Describe the different types of confrontation.

The term psychological reactance describes how

Confrontation

Resistance may originate because of

Which of the following is true?

During the anxiety phase (escalating toward violence)client warning signs include

When clients reach the defensive phase (escalating toward violence),the best response is:

Which of the following is true?

What responses tend to decrease resistance?

Which of the following is the best predictor of potential violence?

Critical incident debriefing is a tool

When dealing with clients who make veiled reference to what they might do,Gavin de Becker suggests that counsellors

When dealing with potentially violent clients,compromise

Which of the following counsellor behaviours will tend to increase client resistance?

What is the meaning of the term resistance?

Which of the following may be a sign of resistance?

Professional Identity: Ethics,values,and Self-Awareness

The Skills,process and Pitfalls for Counselling

Relationship: the Foundation for Change

Listening Responding: the Basis for Understanding

Interviewing Skills: the Search for Meaning

The Pursuit of Empathetic Understanding

Empowerment and Change: the Purpose of Counselling

Mental Disorders and Substance Abuse

Cultural Intelligence

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Exam 8: Difficult Situations: Resistance,confrontation,aggression,and Violence

Which of the following statements is true?

Which of the following statements is true?

What responses tend to increase resistance?

Describe the different types of confrontation.

The term psychological reactance describes how

Confrontation

Resistance may originate because of

Which of the following is true?

During the anxiety phase (escalating toward violence)client warning signs include

When clients reach the defensive phase (escalating toward violence),the best response is:

Which of the following is true?

What responses tend to decrease resistance?

Which of the following is the best predictor of potential violence?

Critical incident debriefing is a tool

When dealing with clients who make veiled reference to what they might do,Gavin de Becker suggests that counsellors

When dealing with potentially violent clients,compromise

Which of the following counsellor behaviours will tend to increase client resistance?

What is the meaning of the term resistance?

Which of the following may be a sign of resistance?

Professional Identity: Ethics,values,and Self-Awareness

The Skills,process and Pitfalls for Counselling

Relationship: the Foundation for Change

Listening Responding: the Basis for Understanding

Interviewing Skills: the Search for Meaning

The Pursuit of Empathetic Understanding

Empowerment and Change: the Purpose of Counselling

Mental Disorders and Substance Abuse

Cultural Intelligence

Filters