Question 1

You think that a visitor is tiring a patient. What should you do?

Accepted Answer

A)  Ask the visitor to leave. 
B)  Report your observations to the nurse. 
C)  Allow them privacy. 
D)  Ask the visitor to help you give care. 
A)  Ask the visitor to leave. 
B)  Report your observations to the nurse. 
C)  Allow them privacy. 
D)  Ask the visitor to help you give care.

Question 2

Which statement about the whole person is incorrect?

Accepted Answer

A)  The whole person has physical, social, psychological, and spiritual parts. 
B)  The parts can be separated. 
C)  Each part relates to the others. 
D)  Each part depends on the others. 
A)  The whole person has physical, social, psychological, and spiritual parts. 
B)  The parts can be separated. 
C)  Each part relates to the others. 
D)  Each part depends on the others.

Question 3

Which communication technique may give "yes" or "no" answers?

Accepted Answer

A)  Body language 
B)  Direct questions 
C)  Silence 
D)  Open-ended questions 
A)  Body language 
B)  Direct questions 
C)  Silence 
D)  Open-ended questions

Question 4

Which is not a physical need?

Accepted Answer

A)  Oxygen 
B)  Food 
C)  Water 
D)  Protection from harm 
A)  Oxygen 
B)  Food 
C)  Water 
D)  Protection from harm

Question 5

Which statement about body language is correct?

Accepted Answer

A)  Your appearance sends messages. 
B)  Facial expressions mean the same thing in all cultures. 
C)  Maintaining eye contact is important in all cultures. 
D)  It is always important to control your body language. 
A)  Your appearance sends messages. 
B)  Facial expressions mean the same thing in all cultures. 
C)  Maintaining eye contact is important in all cultures. 
D)  It is always important to control your body language.

Question 6

According to Maslow, which basic needs must be met first?

Accepted Answer

A)  Physical needs 
B)  Safety and security needs 
C)  Love and belonging needs 
D)  Self-esteem and self-actualization needs 
A)  Physical needs 
B)  Safety and security needs 
C)  Love and belonging needs 
D)  Self-esteem and self-actualization needs

Question 7

A person's cultural beliefs and practices are different from yours. What should you do?

Accepted Answer

A)  Judge the person by your standards. 
B)  Ask to care for other patients or residents. 
C)  Accept and respect the person's culture. 
D)  Tell the person what you believe. 
A)  Judge the person by your standards. 
B)  Ask to care for other patients or residents. 
C)  Accept and respect the person's culture. 
D)  Tell the person what you believe.

Question 8

You can help a patient or resident feel safe and secure by

Accepted Answer

A)  Explaining what you will do 
B)  Keeping the person in his or her room 
C)  Asking direct questions 
D)  Asking visitors to leave the room 
A)  Explaining what you will do 
B)  Keeping the person in his or her room 
C)  Asking direct questions 
D)  Asking visitors to leave the room

Question 9

A resident is very upset about her lunch. Which communication technique can help the person gain control?

Accepted Answer

A)  Paraphrasing 
B)  Silence 
C)  Clarifying 
D)  Direct question 
A)  Paraphrasing 
B)  Silence 
C)  Clarifying 
D)  Direct question

Question 10

Verbal communication uses

Accepted Answer

A)  Written or spoken words 
B)  Body language 
C)  Needs 
D)  Culture 
A)  Written or spoken words 
B)  Body language 
C)  Needs 
D)  Culture

Question 11

Family and visitors

Accepted Answer

A)  Share the person's cultural and religious beliefs 
B)  Are treated with respect 
C)  Help with the person's care 
D)  Are always helpful and comforting 
A)  Share the person's cultural and religious beliefs 
B)  Are treated with respect 
C)  Help with the person's care 
D)  Are always helpful and comforting

Question 12

Which shows that you are listening to a person?

Accepted Answer

A)  Leaning away from the person 
B)  Sitting with your arms crossed 
C)  Having good eye contact with the person 
D)  Changing the subject 
A)  Leaning away from the person 
B)  Sitting with your arms crossed 
C)  Having good eye contact with the person 
D)  Changing the subject

Question 13

A resident cannot speak or read. To communicate with the person

Accepted Answer

A)  Follow the care plan 
B)  Shout slowly and distinctly 
C)  Use sign language 
D)  Use body language 
A)  Follow the care plan 
B)  Shout slowly and distinctly 
C)  Use sign language 
D)  Use body language

Question 14

A person is in a wheelchair. When communicating with the person you should

Accepted Answer

A)  Lean on the wheelchair 
B)  Pat the person on the head 
C)  Sit or squat to talk to the person 
D)  Look over the person's head 
A)  Lean on the wheelchair 
B)  Pat the person on the head 
C)  Sit or squat to talk to the person 
D)  Look over the person's head

Question 15

When caring for a person who is comatose, do the following except

Accepted Answer

A)  Knock before entering the person's room 
B)  Tell the person your name, the time, and the place every time you enter the room 
C)  Explain what you are going to do 
D)  Leave the room quietly without telling the person 
A)  Knock before entering the person's room 
B)  Tell the person your name, the time, and the place every time you enter the room 
C)  Explain what you are going to do 
D)  Leave the room quietly without telling the person

Question 16

You ask a patient a question. Which is correct?

Accepted Answer

A)  Give the person time to understand what you asked. 
B)  Expect an answer right away. 
C)  Ask the question in another way. 
D)  Write the question on white paper. 
A)  Give the person time to understand what you asked. 
B)  Expect an answer right away. 
C)  Ask the question in another way. 
D)  Write the question on white paper.

Question 17

Which is a direct question?

Accepted Answer

A)  "What do you want for lunch?" 
B)  "Why don't you want to eat?" 
C)  "Tell me that again, please." 
D)  "Tell me about family." 
A)  "What do you want for lunch?" 
B)  "Why don't you want to eat?" 
C)  "Tell me that again, please." 
D)  "Tell me about family."

Question 18

A resident wants his meals served before anyone else. The person calls for the nursing assistants when he sees them helping others. The person's behavior is best described as

Accepted Answer

A)  Demanding 
B)  Self-centered 
C)  Aggressive 
D)  Angry 
A)  Demanding 
B)  Self-centered 
C)  Aggressive 
D)  Angry

Question 19

A nursing center resident wants to attend religious services in the center's chapel. What should you do?

Accepted Answer

A)  Assist the person to the chapel. 
B)  Report the request to the nurse. 
C)  Check the person's care plan. 
D)  Ask why the person wants to attend. 
A)  Assist the person to the chapel. 
B)  Report the request to the nurse. 
C)  Check the person's care plan. 
D)  Ask why the person wants to attend.

Question 20

Family and friends

Accepted Answer

A)  Affect the person's quality of life 
B)  Visit in the afternoon and evening 
C)  Use effective communication techniques 
D)  Need a doctor's order to visit 
A)  Affect the person's quality of life 
B)  Visit in the afternoon and evening 
C)  Use effective communication techniques 
D)  Need a doctor's order to visit

Exam 6: Understanding the Person

You think that a visitor is tiring a patient. What should you do?

Which statement about the whole person is incorrect?

Which communication technique may give "yes" or "no" answers?

Which is not a physical need?

Which statement about body language is correct?

According to Maslow, which basic needs must be met first?

A person's cultural beliefs and practices are different from yours. What should you do?

You can help a patient or resident feel safe and secure by

A resident is very upset about her lunch. Which communication technique can help the person gain control?

Verbal communication uses

Family and visitors

Which shows that you are listening to a person?

A resident cannot speak or read. To communicate with the person

A person is in a wheelchair. When communicating with the person you should

When caring for a person who is comatose, do the following except

You ask a patient a question. Which is correct?

Which is a direct question?

A resident wants his meals served before anyone else. The person calls for the nursing assistants when he sees them helping others. The person's behavior is best described as

A nursing center resident wants to attend religious services in the center's chapel. What should you do?

Family and friends

Hospitals and Nursing Centers

The Persons Rights

The Nursing Assistant

Work Ethics

Communicating With the Health Team

Body Structure and Function

Care of the Older Person

Assisting With Safety

Assisting With Fall Prevention

Restraint Alternatives and Safe Restraint Use

Preventing Infection

Body Mechanics

Assisting With Moving and Transfers

Assisting With Comfort

Assisting With Hygiene

Assisting With Grooming

Assisting With Urinary Elimination

Assisting With Bowel Elimination

Assisting With Nutrition and Fluids

Assisting With Assessment

Assisting With Specimens

Assisting With Exercise and Activity

Assisting With Wound Care

Assisting With Pressure Ulcers

Assisting With Oxygen Needs

Assisting With Rehabilitation and Restorative Nursing Care

Caring for Persons With Common Health Problems

Caring for Persons With Mental Health Disorders

Caring for Persons With Confusion and Dementia

Assisting With Emergency Care

Assisting With End-Of-Life Care

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