Question 1

A resident's bowel movement has a strong odor. You should

Accepted Answer

A)  Tell the person that the bowel movement smells 
B)  Ask the person what he ate 
C)  Control your body language 
D)  Avoid eye contact with the person 
A)  Tell the person that the bowel movement smells 
B)  Ask the person what he ate 
C)  Control your body language 
D)  Avoid eye contact with the person

Question 2

For effective verbal communication, do the following except

Accepted Answer

A)  Shout so the person can hear you 
B)  Ask one question at a time 
C)  Speak clearly and slowly 
D)  Repeat information as needed 
A)  Shout so the person can hear you 
B)  Ask one question at a time 
C)  Speak clearly and slowly 
D)  Repeat information as needed

Question 3

Which statement about body language is incorrect?

Accepted Answer

A)  You send messages with your body language. 
B)  Patients and residents send messages through body language. 
C)  Body language is easy to control. 
D)  Body language involves body movements, eye contact, and facial expressions. 
A)  You send messages with your body language. 
B)  Patients and residents send messages through body language. 
C)  Body language is easy to control. 
D)  Body language involves body movements, eye contact, and facial expressions.

Question 4

A resident wants his meatloaf prepared a certain way. To clarify what the person is saying, you say

Accepted Answer

A)  "Can you tell me that again?" 
B)  "Do you want more pepper in it?" 
C)  "Why do you want it made that way?" 
D)  "Let's talk about the meatloaf on your plate." 
A)  "Can you tell me that again?" 
B)  "Do you want more pepper in it?" 
C)  "Why do you want it made that way?" 
D)  "Let's talk about the meatloaf on your plate."

Question 5

A person is in a coma. This means that the person

Accepted Answer

A)  Is confused and disoriented 
B)  Has lost, absent, or impaired physical or mental function 
C)  Cannot hear 
D)  Cannot respond to others 
A)  Is confused and disoriented 
B)  Has lost, absent, or impaired physical or mental function 
C)  Cannot hear 
D)  Cannot respond to others

Question 6

A person turns his eyes away from you. His face is flushed. These facial expressions most likely mean that the person is

Accepted Answer

A)  Afraid 
B)  Angry 
C)  Surprised 
D)  Embarrassed 
A)  Afraid 
B)  Angry 
C)  Surprised 
D)  Embarrassed

Question 7

A resident stays in her room most of the time. The person likes being alone and does not attend social events. How would you describe the person's behavior?

Accepted Answer

A)  The person is demanding. 
B)  The person is self-centered. 
C)  The person is angry. 
D)  The person is withdrawn. 
A)  The person is demanding. 
B)  The person is self-centered. 
C)  The person is angry. 
D)  The person is withdrawn.

Question 8

You want to make sure that you understand a message. Which communication technique should you use?

Accepted Answer

A)  Touch 
B)  Clarifying 
C)  Direct questions 
D)  Silence 
A)  Touch 
B)  Clarifying 
C)  Direct questions 
D)  Silence

Question 9

A resident pinches and scratches when it's time for her shower. Do the following except

Accepted Answer

A)  Report the person's behavior to the nurse 
B)  Protect yourself from the pinching and scratching 
C)  Stay calm 
D)  Argue with the person and assure them you are doing what's best for them 
A)  Report the person's behavior to the nurse 
B)  Protect yourself from the pinching and scratching 
C)  Stay calm 
D)  Argue with the person and assure them you are doing what's best for them

Question 10

A patient tends to pinch and kick the staff. The person is showing

Accepted Answer

A)  Angry behavior 
B)  Aggressive behavior 
C)  Inappropriate sexual behavior 
D)  Self-centered behavior 
A)  Angry behavior 
B)  Aggressive behavior 
C)  Inappropriate sexual behavior 
D)  Self-centered behavior

Question 11

For effective verbal communication, do the following except

Accepted Answer

A)  Wait for an answer after asking a question 
B)  Face the person 
C)  Whisper to protect the person's privacy 
D)  Control the tone of your voice 
A)  Wait for an answer after asking a question 
B)  Face the person 
C)  Whisper to protect the person's privacy 
D)  Control the tone of your voice

Question 12

Any lost, absent, or impaired physical or mental function is

Accepted Answer

A)  An illness 
B)  A physical need 
C)  A medical problem 
D)  A disability 
A)  An illness 
B)  A physical need 
C)  A medical problem 
D)  A disability

Question 13

A patient tends to shout and raise her voice when she wants something. The person does not answer your questions and is not cooperative. The person's behavior is

Accepted Answer

A)  Angry 
B)  Demanding 
C)  Self-centered 
D)  Withdrawn 
A)  Angry 
B)  Demanding 
C)  Self-centered 
D)  Withdrawn

Question 14

A person's cultural beliefs and practices are

Accepted Answer

A)  Included in the person's care plan 
B)  Ordered by the doctor 
C)  Not allowed in hospitals and nursing centers 
D)  Determined by the health care team 
A)  Included in the person's care plan 
B)  Ordered by the doctor 
C)  Not allowed in hospitals and nursing centers 
D)  Determined by the health care team

Question 15

A person's religion is different from yours. What should you do?

Accepted Answer

A)  Judge the person by your standards. 
B)  Ask to care for other patients or residents. 
C)  Not force your ideas on the person. 
D)  Tell the person what you believe. 
A)  Judge the person by your standards. 
B)  Ask to care for other patients or residents. 
C)  Not force your ideas on the person. 
D)  Tell the person what you believe.

Exam 6: Understanding the Person

A resident's bowel movement has a strong odor. You should

For effective verbal communication, do the following except

Which statement about body language is incorrect?

A resident wants his meatloaf prepared a certain way. To clarify what the person is saying, you say

A person is in a coma. This means that the person

A person turns his eyes away from you. His face is flushed. These facial expressions most likely mean that the person is

A resident stays in her room most of the time. The person likes being alone and does not attend social events. How would you describe the person's behavior?

You want to make sure that you understand a message. Which communication technique should you use?

A resident pinches and scratches when it's time for her shower. Do the following except

A patient tends to pinch and kick the staff. The person is showing

For effective verbal communication, do the following except

Any lost, absent, or impaired physical or mental function is

A patient tends to shout and raise her voice when she wants something. The person does not answer your questions and is not cooperative. The person's behavior is

A person's cultural beliefs and practices are

A person's religion is different from yours. What should you do?

Hospitals and Nursing Centers

The Persons Rights

The Nursing Assistant

Work Ethics

Communicating With the Health Team

Body Structure and Function

Care of the Older Person

Assisting With Safety

Assisting With Fall Prevention

Restraint Alternatives and Safe Restraint Use

Preventing Infection

Body Mechanics

Assisting With Moving and Transfers

Assisting With Comfort

Assisting With Hygiene

Assisting With Grooming

Assisting With Urinary Elimination

Assisting With Bowel Elimination

Assisting With Nutrition and Fluids

Assisting With Assessment

Assisting With Specimens

Assisting With Exercise and Activity

Assisting With Wound Care

Assisting With Pressure Ulcers

Assisting With Oxygen Needs

Assisting With Rehabilitation and Restorative Nursing Care

Caring for Persons With Common Health Problems

Caring for Persons With Mental Health Disorders

Caring for Persons With Confusion and Dementia

Assisting With Emergency Care

Assisting With End-Of-Life Care

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