Exam 11: Managing Interpersonal Conflicts

A complementary conflict style can be problematic for couples, but a symmetrical one will not be.

Research shows that investing time and money in mentoring others pays off for the protégé but rarely for the mentor.

INSTRUCTIONS for questions 88-92: Match each of the following crazymakers with its description. -James tells Ivy he wants her advice, and when she offers it, he becomes very angry and accuses her of trying to tell him what to do.

When people express hostility in obscure ways, "passive aggression" occurs.

A person who buys a piece of new furniture, finds it damaged, and says nothing because he doesn't want to confront the retailer, is engaging in the personal conflict style of

Contempt is communicated verbally rather than nonverbally.

College students who kept diaries of their relationships reported that they took part in about 10 arguments per week.

INSTRUCTIONS for questions 88-92: Match each of the following crazymakers with its description. -Renee refused to speak to Javier for two days.

What conflict style to choose should be determined by the style you are most comfortable using.

Although avoidance of conflict is tempting, your partner is likely to experience more frustration and discomfort than he/she would if you were to face your conflicts in a constructive way.

INSTRUCTIONS for questions 83-87: Match each of the following crazymakers with its description. -When this person's partner brings up a problem, she pretends to be busy with the laundry.