Exam 5: Developing Patient-Centered Communication Skills

When communicating with patients, the nurse actively uses listening responses. Which of the following types of listening response should the nurse use?

The nurse demonstrates understanding of the concept of metacommunication through

The nurse asks a newly admitted patient, "Can you tell me what brought you to the hospital today?" The purpose of an open-ended question is to

A patient states, "I can't sleep all night because the nurses are noisy." Which of the following responses by the nurse best represents the nurse's recognition of the patient's theme?

A patient tells the nurse, "I am having a tough time and I am scared about the future." Which of the following responses by the nurse is the best feedback?

Which of the following is true in relation to the use of humor?

When caring for a hospitalized patient, the nurse demonstrates effective communication when

A patient states, "I don't know about taking this medicine the doctor is putting me on. I've never had to take medication before, and now I have to take it twice a day." The nurse's response is, "It sounds like you don't know what to expect from taking the medication." The nurse's response is an example of which of the following?

A nurse is conducting a medication education group for mentally ill patients. One of the patients states, "I don't think everyone needs medications. What about psychotherapy? Can you tell me about that?" What is an appropriate response by the nurse?

When communicating with a patient, the nurse recognizes that a barrier to effective communication is

When conducting an assessment interview, which of the following is the best communication technique for the nurse to use?

The student nurse is working on an assignment in which she has to interview a fellow student nurse for 30 minutes. The fellow student nurse talks about career plans, possible jobs after graduation, and her part-time work. After 10 minutes, she has stopped talking and both student nurses sit in silence. Which of the following is the best response by the interviewing student nurse?

As the nurse communicates with a patient, the feedback provided by the nurse should be

Which of the following is the best questioning sequence during a patient interview in which the patient is communicative and not in an emergency situation?

A patient is admitted to the hospital for unsteady gait resulting in frequent falls. Which of the following is a circular question that the nurse could ask this patient?

When teaching a patient how to administer insulin, the nurse recognizes that the best method of communicating therapeutically with the patient is to

The nurse enters a patient's room with the intent of allowing the patient to express feelings in relation to her new cancer diagnosis. The nurse notices that the patient is crying and guarding her incision site. After validating physical discomfort, the nurse should

When therapeutically communicating with a patient who has just found out he is HIV-positive, the nurse should focus on