Question 1

If a person you know reasonably well refuses to acknowledge you when the two of you meet,

Accepted Answer

A)  no communication has occurred because that person said nothing to you. 
B)  that person is likely sending a message that something has happened in the relationship. 
C)  that person is most likely extremely ill. 
D)  that person is most likely signaling something positive about your relationship. 
A)  no communication has occurred because that person said nothing to you. 
B)  that person is likely sending a message that something has happened in the relationship. 
C)  that person is most likely extremely ill. 
D)  that person is most likely signaling something positive about your relationship.

Question 2

Which of the following behaviors best accords with perceptual checking?

Accepted Answer

A)  Two people argue over the meaning of a message. 
B)  One person proves that another person's interpretation of a message is incorrect. 
C)  The receiver of a message seeks verification that her interpretation aligns with the sender's. 
D)  One person insists that his interpretation of a message is correct. 
A)  Two people argue over the meaning of a message. 
B)  One person proves that another person's interpretation of a message is incorrect. 
C)  The receiver of a message seeks verification that her interpretation aligns with the sender's. 
D)  One person insists that his interpretation of a message is correct.

Question 3

Which of the following items is UNTRUE about listening?

Accepted Answer

A)  Women engage in more relational listening. 
B)  Men are often praised for being empathic and considerate listeners. 
C)  Men engage in more action-oriented listening. 
D)  The poor listening skills of one or both partners may doom a relationship. 
A)  Women engage in more relational listening. 
B)  Men are often praised for being empathic and considerate listeners. 
C)  Men engage in more action-oriented listening. 
D)  The poor listening skills of one or both partners may doom a relationship.

Question 4

One reason to study communication is to learn important thinking skills.

Accepted Answer

A) True 
 B)False

Question 5

In a social situation you meet a number of new individuals, but one stands out from the rest because you find that person very attractive. Which aspect of the organization stage of perception does this experience demonstrate?

Accepted Answer

A)  interpretation 
B)  figure and background 
C)  closure 
D)  observation and description 
A)  interpretation 
B)  figure and background 
C)  closure 
D)  observation and description

Question 6

Which of the following scenarios best illustrates how our "present feelings" can affect our communication with others?

Accepted Answer

A)  Having just heard that she did poorly on her psychology exam, Sandra was distracted when her friends tried to talk about plans for that night. 
B)  Always shy, Karen avoided talking with others as much as she could. 
C)  Jack was the youngest of six siblings, so his family often viewed him as a child who could not make adult decisions. 
D)  Ji Sung struggled with English, which discouraged him from asking questions in class. 
A)  Having just heard that she did poorly on her psychology exam, Sandra was distracted when her friends tried to talk about plans for that night. 
B)  Always shy, Karen avoided talking with others as much as she could. 
C)  Jack was the youngest of six siblings, so his family often viewed him as a child who could not make adult decisions. 
D)  Ji Sung struggled with English, which discouraged him from asking questions in class.

Question 7

Which of the following is an example of someone studying communication to expand his or her comfort zone?

Accepted Answer

A)  Miguel knows that good communication skills will help him succeed professionally. 
B)  Jin wants to communicate well to make a better first impression when he meets girls. 
C)  Ella hopes to communicate better with coworkers from other countries. 
D)  Frank believes that studying communication will improve his critical thinking. 
A)  Miguel knows that good communication skills will help him succeed professionally. 
B)  Jin wants to communicate well to make a better first impression when he meets girls. 
C)  Ella hopes to communicate better with coworkers from other countries. 
D)  Frank believes that studying communication will improve his critical thinking.

Question 8

Yumi is slowing down as she approaches a red light at an intersection. At that moment, her phone notifies her that a new text message has come in. She turns her attention from the road to the phone to see who the sender is and bumps into the car ahead of her. Yumi's poor decision at the ________ stage in the process of perception accounts for her mishap.

Accepted Answer

A)  selection 
B)  organization 
C)  activation 
D)  interpretation 
A)  selection 
B)  organization 
C)  activation 
D)  interpretation

Question 9

The model that sees communication as a one-way process in which a source encodes and sends a message through a channel to be decoded by a receiver is known as the

Accepted Answer

A)  action model. 
B)  interaction model. 
C)  transaction model. 
D)  context model. 
A)  action model. 
B)  interaction model. 
C)  transaction model. 
D)  context model.

Question 10

Interpersonal, intercultural, organizational, and small-group are considered interactive communication

Accepted Answer

A)  contexts. 
B)  media. 
C)  exchanges. 
D)  catalysts. 
A)  contexts. 
B)  media. 
C)  exchanges. 
D)  catalysts.

Question 11

You thought your friend meant that he would meet you around 6:00 p.m. when he said "this evening," but actually he meant around 7:00 p.m. This misunderstanding relates to

Accepted Answer

A)  conflict between verbal and nonverbal communication. 
B)  the encoding and decoding of messages. 
C)  problems of listening and hearing. 
D)  signal bias. 
A)  conflict between verbal and nonverbal communication. 
B)  the encoding and decoding of messages. 
C)  problems of listening and hearing. 
D)  signal bias.

Question 12

You scan your grocery list for all the items you would find in the produce department. Which stage in the process of perception does this illustrate?

Accepted Answer

A)  organization 
B)  selection 
C)  interpretation 
D)  observation 
A)  organization 
B)  selection 
C)  interpretation 
D)  observation

Question 13

You have had a big conflict with your partner just before class. After the class, you complain to everyone you meet that the class was a "total waste of time." This would be an example of perception due to present feelings.

Accepted Answer

A) True 
 B)False

Question 14

The means of conveying a message from senders to receivers is known as the communication

Accepted Answer

A)  link. 
B)  highway. 
C)  network. 
D)  channel. 
A)  link. 
B)  highway. 
C)  network. 
D)  channel.

Question 15

Mikel and several friends, each in a different location, are exchanging text messages to decide where to meet for dinner. During this exchange, their messages frequently overlap. Which model of communication best fits this scenario?

Accepted Answer

A)  the action model 
B)  the interaction model 
C)  the transaction model 
D)  the interpersonal model 
A)  the action model 
B)  the interaction model 
C)  the transaction model 
D)  the interpersonal model

Question 16

During the first day of Yue's freshman composition class, the instructor said that students were expected to hand in a short personal reflection biweekly. Yue asked the instructor whether "biweekly" meant "twice a week" or "every other week." What was Yue doing in this case?

Accepted Answer

A)  stereotyping 
B)  relationship checking 
C)  perceptual checking 
D)  fact checking 
A)  stereotyping 
B)  relationship checking 
C)  perceptual checking 
D)  fact checking

Question 17

Which of the following best exemplifies the interaction model of communication?

Accepted Answer

A)  During a brainstorming session to develop an advertising campaign for a new product, the members of a marketing team frequently talk over and interrupt one another as they respond to each other's ideas. 
B)  The President of the United States delivers a televised speech to the nation on several different channels. 
C)  During a telephone call with his mother, Enrique is puzzled that she seems to be angry with him. He later realizes that he had forgotten to call her on Mother's Day and quickly calls her back to apologize. 
D)  Marilupe and her friends converse in a private chat room they set up to plan a surprise birthday party for another friend. 
A)  During a brainstorming session to develop an advertising campaign for a new product, the members of a marketing team frequently talk over and interrupt one another as they respond to each other's ideas. 
B)  The President of the United States delivers a televised speech to the nation on several different channels. 
C)  During a telephone call with his mother, Enrique is puzzled that she seems to be angry with him. He later realizes that he had forgotten to call her on Mother's Day and quickly calls her back to apologize. 
D)  Marilupe and her friends converse in a private chat room they set up to plan a surprise birthday party for another friend.

Question 18

The night before he was due to give a presentation in his communications class, Demetrio learned that his father had been laid off. Although he had prepared well for the presentation, his delivery the next day was distracted and hesitant. Demetrio's experience most likely reflects the effect of ________ on communications.

Accepted Answer

A)  past experiences 
B)  present feelings 
C)  perceptual constancy 
D)  roles 
A)  past experiences 
B)  present feelings 
C)  perceptual constancy 
D)  roles

Question 19

Which of the following is an example of a mediated communication context?

Accepted Answer

A)  A teacher explains a calculus problem to a roomful of students. 
B)  A student meets with a teacher during office hours to get help with a calculus problem. 
C)  A teacher explains a calculus problem to students watching online at home. 
D)  Students meet in an empty classroom to study together before their calculus midterm. 
A)  A teacher explains a calculus problem to a roomful of students. 
B)  A student meets with a teacher during office hours to get help with a calculus problem. 
C)  A teacher explains a calculus problem to students watching online at home. 
D)  Students meet in an empty classroom to study together before their calculus midterm.

Question 20

The most basic model of communication is the transaction model.

Accepted Answer

A) True 
 B)False

If a person you know reasonably well refuses to acknowledge you when the two of you meet,

Which of the following behaviors best accords with perceptual checking?

Which of the following items is UNTRUE about listening?

One reason to study communication is to learn important thinking skills.

In a social situation you meet a number of new individuals, but one stands out from the rest because you find that person very attractive. Which aspect of the organization stage of perception does this experience demonstrate?

Which of the following scenarios best illustrates how our "present feelings" can affect our communication with others?

Which of the following is an example of someone studying communication to expand his or her comfort zone?

The model that sees communication as a one-way process in which a source encodes and sends a message through a channel to be decoded by a receiver is known as the

Interpersonal, intercultural, organizational, and small-group are considered interactive communication

You thought your friend meant that he would meet you around 6:00 p.m. when he said "this evening," but actually he meant around 7:00 p.m. This misunderstanding relates to

You scan your grocery list for all the items you would find in the produce department. Which stage in the process of perception does this illustrate?

You have had a big conflict with your partner just before class. After the class, you complain to everyone you meet that the class was a "total waste of time." This would be an example of perception due to present feelings.

The means of conveying a message from senders to receivers is known as the communication

Mikel and several friends, each in a different location, are exchanging text messages to decide where to meet for dinner. During this exchange, their messages frequently overlap. Which model of communication best fits this scenario?

During the first day of Yue's freshman composition class, the instructor said that students were expected to hand in a short personal reflection biweekly. Yue asked the instructor whether "biweekly" meant "twice a week" or "every other week." What was Yue doing in this case?

Which of the following best exemplifies the interaction model of communication?

Which of the following is an example of a mediated communication context?

The most basic model of communication is the transaction model.

Communicating Verbally

Communicating Nonverbally

Communicating Through Listening

Interpersonal Communication

Intercultural Communication

Mediated Communication and Social Media

Organizational and Small-Group Communication

Topic Selection and Audience Analysis

Organizing Your Presentation

Gathering Information and Supporting Materials

Communication Apprehension and Delivery

Public Presentations to Inform

Public Presentations to Persuade

Using Communication Skills As You Enter the Workplace

Filters

Exam 1: Communication, Perception, and Your Life

If a person you know reasonably well refuses to acknowledge you when the two of you meet,

Which of the following behaviors best accords with perceptual checking?

Which of the following items is UNTRUE about listening?

One reason to study communication is to learn important thinking skills.

In a social situation you meet a number of new individuals, but one stands out from the rest because you find that person very attractive. Which aspect of the organization stage of perception does this experience demonstrate?

Which of the following scenarios best illustrates how our "present feelings" can affect our communication with others?

Which of the following is an example of someone studying communication to expand his or her comfort zone?

The model that sees communication as a one-way process in which a source encodes and sends a message through a channel to be decoded by a receiver is known as the

Interpersonal, intercultural, organizational, and small-group are considered interactive communication

You thought your friend meant that he would meet you around 6:00 p.m. when he said "this evening," but actually he meant around 7:00 p.m. This misunderstanding relates to

You scan your grocery list for all the items you would find in the produce department. Which stage in the process of perception does this illustrate?

You have had a big conflict with your partner just before class. After the class, you complain to everyone you meet that the class was a "total waste of time." This would be an example of perception due to present feelings.

The means of conveying a message from senders to receivers is known as the communication

Mikel and several friends, each in a different location, are exchanging text messages to decide where to meet for dinner. During this exchange, their messages frequently overlap. Which model of communication best fits this scenario?

During the first day of Yue's freshman composition class, the instructor said that students were expected to hand in a short personal reflection biweekly. Yue asked the instructor whether "biweekly" meant "twice a week" or "every other week." What was Yue doing in this case?

Which of the following best exemplifies the interaction model of communication?

Which of the following is an example of a mediated communication context?

The most basic model of communication is the transaction model.

Communicating Verbally

Communicating Nonverbally

Communicating Through Listening

Interpersonal Communication

Intercultural Communication

Mediated Communication and Social Media

Organizational and Small-Group Communication

Topic Selection and Audience Analysis

Organizing Your Presentation

Gathering Information and Supporting Materials

Communication Apprehension and Delivery

Public Presentations to Inform

Public Presentations to Persuade

Using Communication Skills As You Enter the Workplace

Filters