Exam 2: Interpersonal Communication and Self

Which type of facework do we engage in when we "save face" by working to improve others' negative perceptions of us?

Efforts such as apologizing,denying an event occurred,lying,and using humor to overcome embarrassment are what researchers call attempts to __________.

Anthony is a freshman with an excellent academic background.He has begun to have problems with one class,and is really getting down on himself.Because he spends so much time on his school work,he hasn't developed many friendships and doesn't socialize much.Since you like Anthony and would like to help him,suggest strategies to improve his self-esteem.

Create and describe a scenario in which self-fulfilling prophecy is being demonstrated.

Your __________ is a description of who you are.

Alan seems to challenge Alanna's positive face quite often.Alan is engaging in __________.

Name and define the four windows in the Johari window model,then describe each window in detail by providing distinguishing information and examples.

Define face and facework,and explain how preventative facework and corrective facework apply to interpersonal communication.

List and briefly define the four life positions that Eric Berne developed to describe people's overall sense of their own worth and that of others.

Juell has played the upright bass in a jazz band several years,so she has confidence in her ability to perform well during the concert this weekend.Regarding music performance,Juell has a high level of __________.

Margolis,in anticipating his next public speaking assignment,thinks that while he may not be the most skilled speaker,he is intelligent,he knows how to research a topic,and if he spends some time practicing he ought to be able to get at least a "C." Margolis is most likely engaging in which technique for improving self-esteem?

We decide whether to incorporate others' comments into our self-concept by evaluating the feedback using three criteria: frequency of the message,__________,and how consistent the message is with our own experiences and other feedback we've received.

The set of enduring internal predispositions and behavioral characteristics that describe how you react to your environment is your __________.

According to research,who is most susceptible to self-esteem damage after receiving negative feedback?

Each individual has a dominant communication social style,based on analysis of which two dimensions?

When we behave in ways that benefit others,it makes us feel better and is called being __________.

Although identifying with a group is a significant part of every person's identity,which individuals tend to benefit the most from group associations?

Reilly has accidentally enrolled in a class that starts shortly after his other class,which is on the opposite side of the campus,ends.To save face,Reilly decides to email his professor to apologize in advance for being late to each session.Which type of facework does this best exemplify?

Describe the concept of self-worth and explain how social comparison affects it.

The technique of having a trained person listen as you verbalize your fears,hopes,and concerns is called __________.