Exam 5: Listening and Responding Skills

Angelique was involved in a small car accident a few days ago.When the police officer arrived at the scene of the accident,he withheld judgment about who was at fault until he spoke with Angelique,the other driver,and an eyewitness.Which listening style did the police officer primarily use?

Which guideline should you keep in mind when paraphrasing the words of your conversation partner?

Phillip is not listening carefully to Jacques describe his vacation because he is more interested in telling Jacques what he did on his vacation.What listening barrier is Phillip experiencing and what can he do to overcome it?

What is a conclusion that is based on speculation?

When she went to hear a presentation at the city council meeting,Carly was fearful of misunderstanding the speaker's message,so she made sure to take notes during the entire speech.This action was due to Carly's __________ apprehension.

Which phrase best demonstrates an effective paraphrase of a person's emotions?

Pierre finds that when he speaks to his communication professor,he tries to use some of the vocabulary and concepts he has learned in class.When he speaks to his younger cousin,however,he tends to speak in shorter sentences,using more familiar words and ideas.This is an example of how Pierre is applying the __________ theory.

Which suggestion can help make your listening active rather than passive?

As you listen to Dr.Stralia's lecture on barriers to effective listening,you begin to see how those barriers have operated in your conversations with your spouse.Which stage of the listening process is reflected in this realization?

Desiree just met her new college roommate,Francesca,for the first time.Francesca is from Mexico and is having difficulty adjusting to American culture.She is feeling homesick as this is her first time away from home.Desiree is excited to finally be away from home,and is looking forward to a fun-filled year.Although Francesca seems nice,it is a bit of a "downer" to have such a melancholy roommate.Desiree has heard that you have taken a course in interpersonal communication,and asks for advice about how to interact with her new roommate.You decide that the best approach is for Desiree to try and socially decenter in an effort to get off on the right foot with her new roommate.Using the various skills associated with social decentering,what advice do you give Desiree?

Briefly explain the difference between fact and inference,and provide an example of each.

Shawna and Darrel have been assigned to figure out the best date to schedule their annual class dance and party.Shawna wants to establish an ongoing positive communication relationship with Darrel,but it seems as though he is only interested in arriving at a solution to the question at hand.This is probably because Darrel employs which type of listening style?

Identify the four listening styles,and describe the situation in which each style is most appropriate.

Brody's wife walks into the family room while he is watching the TV and begins to tell him what she found out at the PTA meeting.Brody turns off the TV and directs his attention to his wife.Which barrier to effective listening has Brody addressed?

Alexia and Wendell are the best of friends and people often say they are like twins.How will their similarities affect their communication relationship?

When Jeannie noticed that her friend Kam was upset,Jeannie asked her what was wrong.Although Kam reassured her that everything was okay,Jeannie noticed that Kam had a slight frown on her face and was not making eye contact.What did Jeannie do to accurately read the situation?

How is emotional noise different from external noise? Provide an example of each.

Which barrier to effective listening is displayed when Hilde listens to Sven very carefully until he says something she can use against him,and then she interrupts?

What is generally true about speech rate versus thought rate?

Use the five steps of the listening process to describe how you listen to a lecture.