Question 1

Deutsch defined conflict as ______?

Accepted Answer

A) incompatible activities 
B) a failure to act socially responsibly 
C) inevitable 
D) interpersonal failures 
A) incompatible activities 
B) a failure to act socially responsibly 
C) inevitable 
D) interpersonal failures A

Question 2

What do you understand by the terms 'productive resistance' creating conflict?

Accepted Answer

An acceptable answer would recognize that resistance may not be a bad thing and is a way in which policies that are not well thought out can be made better;a good answer would relate some details of the work of Courpasson et al (2012).A superior answer would relate the discussion to what happens when there is an absence of productive conflict,for instance,the Rotherham case and identify that productive resistance is often necessary if difficult for individuals.

Question 3

According to chapter 7 of your textbook,many early organization theorists' conceptions viewed ______ as illegitimate.

Accepted Answer

A) conflict 
B) leadership 
C) employees 
D) Marx 
A) conflict 
B) leadership 
C) employees 
D) Marx A

Question 4

Using what you have read in chapter 7 of your textbook,does organizational conflict mean bad management?

Accepted Answer

An acceptable answer will address the li

Question 5

The normative school view conflict as something that can be handled through processes of ______?

Accepted Answer

A) strong leadership 
B) training people to have more empathy with each other 
C) dispute resolution 
D) all of these 
A) strong leadership 
B) training people to have more empathy with each other 
C) dispute resolution 
D) all of these

Question 6

From a social constructionist perspective conflict is seen to be ______ in the ______ and ______ context.

Accepted Answer

A) managed;organization;legal 
B) embedded;social;cultural 
C) a game;organization;management 
D) normal;dysfunctional;mismanaged 
A) managed;organization;legal 
B) embedded;social;cultural 
C) a game;organization;management 
D) normal;dysfunctional;mismanaged

Question 7

Your textbook discusses the ______ created in the supply chain of supermarkets through their ______ practices?

Accepted Answer

A) power;knowledge 
B) conflict;organizational 
C) conflict;competitive 
D) conflict;organizational,and conflict;competitive 
A) power;knowledge 
B) conflict;organizational 
C) conflict;competitive 
D) conflict;organizational,and conflict;competitive

Question 8

Will dispute resolution eliminate conflicts in organizations?

Accepted Answer

An acceptable answer will be able to gra

Question 9

Much conventional conflict research has been drawn from ______?

Accepted Answer

A) left wing theory 
B) politics 
C) game theory 
D) functionalism 
A) left wing theory 
B) politics 
C) game theory 
D) functionalism

Question 10

A majority of normative and functional conflict research explores conflict in ______ interactions with an implicit assumption in the literature that the ______ level of analysis represents all organizational conflict.

Accepted Answer

A) bad;individual 
B) hostile;group 
C) dyadic;dyadic 
D) normal;dyadic 
A) bad;individual 
B) hostile;group 
C) dyadic;dyadic 
D) normal;dyadic

Question 11

Who was the author of the classical book that introduced the idea that conflict might not be a bad thing?

Accepted Answer

A) Michel Foucault 
B) Michel Crozier 
C) Lewis Coser 
D) Louis Armstrong 
A) Michel Foucault 
B) Michel Crozier 
C) Lewis Coser 
D) Louis Armstrong

Question 12

Silencing dissent and conflict is ______?

Accepted Answer

A) a good thing 
B) best practice 
C) normal 
D) dangerous 
A) a good thing 
B) best practice 
C) normal 
D) dangerous

Question 13

In chapter 7 of your textbook,relations characterized by conflict that well managed are seen through a ______ perspective.

Accepted Answer

A) functionalist 
B) interactionist 
C) factionalist 
D) actionist 
A) functionalist 
B) interactionist 
C) factionalist 
D) actionist

Question 14

Task conflict focuses on ______,while relationship conflict focuses on ______?

Accepted Answer

A) resources;personal issues 
B) getting the job done;getting on with people 
C) key performance indicators;problems with Facebook friends 
D) resources;personal issues,and getting the job done;getting on with people 
A) resources;personal issues 
B) getting the job done;getting on with people 
C) key performance indicators;problems with Facebook friends 
D) resources;personal issues,and getting the job done;getting on with people

Question 15

In chapter 7 of your textbook,the sophisticated view of conflict is that it should be seen as ______.

Accepted Answer

A) abolished 
B) managed 
C) predictive 
D) productive 
A) abolished 
B) managed 
C) predictive 
D) productive

Question 16

Bake and Mouton innovated a unique approach that became widely used as a way of understanding organizational conflicts.It was a tool called a ______?

Accepted Answer

A) Conflictobot 
B) excellence achiever 
C) managerial grid 
D) Six Sigma approach 
A) Conflictobot 
B) excellence achiever 
C) managerial grid 
D) Six Sigma approach

Question 17

Why has conflict been seen to be a normal feature of organization relations?

Accepted Answer

An acceptable answer would say it is bec

Question 18

Constructionist researchers regard resistance as ______.

Accepted Answer

A) expensive 
B) destructive 
C) dissonant 
D) normal 
A) expensive 
B) destructive 
C) dissonant 
D) normal

Question 19

How can normal supply chain relations create the conditions for conflictual inter-organizational relations?

Accepted Answer

An acceptable answer would see that ther

Question 20

In what ways is organizational conflict embedded at the core of managing and organizations?

Accepted Answer

A model answer would include a discussio

Deutsch defined conflict as ______?

What do you understand by the terms 'productive resistance' creating conflict?

According to chapter 7 of your textbook,many early organization theorists' conceptions viewed ______ as illegitimate.

Using what you have read in chapter 7 of your textbook,does organizational conflict mean bad management?

The normative school view conflict as something that can be handled through processes of ______?

From a social constructionist perspective conflict is seen to be in the and __ context.

Your textbook discusses the created in the supply chain of supermarkets through their practices?

Will dispute resolution eliminate conflicts in organizations?

Much conventional conflict research has been drawn from ______?

A majority of normative and functional conflict research explores conflict in interactions with an implicit assumption in the literature that the level of analysis represents all organizational conflict.

Who was the author of the classical book that introduced the idea that conflict might not be a bad thing?

Silencing dissent and conflict is ______?

In chapter 7 of your textbook,relations characterized by conflict that well managed are seen through a ______ perspective.

Task conflict focuses on ,while relationship conflict focuses on ?

In chapter 7 of your textbook,the sophisticated view of conflict is that it should be seen as ______.

Bake and Mouton innovated a unique approach that became widely used as a way of understanding organizational conflicts.It was a tool called a ______?

Why has conflict been seen to be a normal feature of organization relations?

Constructionist researchers regard resistance as ______.

How can normal supply chain relations create the conditions for conflictual inter-organizational relations?

In what ways is organizational conflict embedded at the core of managing and organizations?

Managing and Organizations

Managing Individuals

Managing Teams and Groups

Managing Leading, coaching, and Motivating

Managing Human Resources

Managing Cultures

Managing Power, politics and Decision-Making in Organizations

Managing Communication

Managing Knowledge and Learning

Managing Innovation and Change

Managing Social Responsibility Ethically

Managing Principles

Managing Organizational Design

Managing Globalization

Filters

Exam 7: Managing Conflict

Deutsch defined conflict as ______?

What do you understand by the terms 'productive resistance' creating conflict?

According to chapter 7 of your textbook,many early organization theorists' conceptions viewed ______ as illegitimate.

Using what you have read in chapter 7 of your textbook,does organizational conflict mean bad management?

The normative school view conflict as something that can be handled through processes of ______?

From a social constructionist perspective conflict is seen to be ______ in the ______ and ______ context.

Your textbook discusses the ______ created in the supply chain of supermarkets through their ______ practices?

Will dispute resolution eliminate conflicts in organizations?

Much conventional conflict research has been drawn from ______?

A majority of normative and functional conflict research explores conflict in ______ interactions with an implicit assumption in the literature that the ______ level of analysis represents all organizational conflict.

Who was the author of the classical book that introduced the idea that conflict might not be a bad thing?

Silencing dissent and conflict is ______?

In chapter 7 of your textbook,relations characterized by conflict that well managed are seen through a ______ perspective.

Task conflict focuses on ______,while relationship conflict focuses on ______?

In chapter 7 of your textbook,the sophisticated view of conflict is that it should be seen as ______.

Bake and Mouton innovated a unique approach that became widely used as a way of understanding organizational conflicts.It was a tool called a ______?

Why has conflict been seen to be a normal feature of organization relations?

Constructionist researchers regard resistance as ______.

How can normal supply chain relations create the conditions for conflictual inter-organizational relations?

In what ways is organizational conflict embedded at the core of managing and organizations?

Managing and Organizations

Managing Individuals

Managing Teams and Groups

Managing Leading, coaching, and Motivating

Managing Human Resources

Managing Cultures

Managing Power, politics and Decision-Making in Organizations

Managing Communication

Managing Knowledge and Learning

Managing Innovation and Change

Managing Social Responsibility Ethically

Managing Principles

Managing Organizational Design

Managing Globalization

Filters

From a social constructionist perspective conflict is seen to be in the and __ context.

Your textbook discusses the created in the supply chain of supermarkets through their practices?

A majority of normative and functional conflict research explores conflict in interactions with an implicit assumption in the literature that the level of analysis represents all organizational conflict.

Task conflict focuses on ,while relationship conflict focuses on ?