Question 1

According to your text, what do studies on teams tell us about team conflict?

Accepted Answer

A)  Conflict can involve both task and relationship conflict. 
B)  Any conflict within a team is always bad for team performance. 
C)  Having a "devil's advocate" decreases the quality of decisions. 
D)  Relationship conflict involves differences in allocation of resources. 
A)  Conflict can involve both task and relationship conflict. 
B)  Any conflict within a team is always bad for team performance. 
C)  Having a "devil's advocate" decreases the quality of decisions. 
D)  Relationship conflict involves differences in allocation of resources. A

Question 2

A "team" can be defined as two or more people working interdependently toward the achievement of a common goal.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of the following is one of Allen and Hecht's (2004) conclusions about the effectiveness of teams with regard to performance?

Accepted Answer

A)  Researchers have found consistent results supporting the effectiveness of teams. 
B)  Teams are never associated with high performance. 
C)  Teams reliably outperform individuals. 
D)  Teams don't consistently produce the gains in productivity that are reported in the literature. 
A)  Researchers have found consistent results supporting the effectiveness of teams. 
B)  Teams are never associated with high performance. 
C)  Teams reliably outperform individuals. 
D)  Teams don't consistently produce the gains in productivity that are reported in the literature. D

Question 4

Sarah's management team members like each other, have interrelated tasks, and take pride in their outcomes.According to Festinger (1950), what does their group have?

Accepted Answer

A)  high cohesion 
B)  high productivity 
C)  high role definition 
D)  high efficacy 
A)  high cohesion 
B)  high productivity 
C)  high role definition 
D)  high efficacy

Question 5

There are several theories of how teams develop.Summarize the two discussed in this chapter, and compare and contrast them.

Accepted Answer

The two theories of team development dis

Question 6

Teams who use a "devil's advocate" in their decision making processes tend to have lower quality of decisions.

Accepted Answer

A) True 
 B)False

Question 7

Typically working in teams is related to negative social relationships and attitudes.

Accepted Answer

A) True 
 B)False

Question 8

As the leader of a team of engineers, you wonder whether it is worthwhile to try to increase their level of team efficacy.You review studies on team efficacy and find out that team efficacy is associated with which of the following?

Accepted Answer

A)  lower commitment 
B)  decreased satisfaction 
C)  decreased burnout 
D)  lower leadership ratings 
A)  lower commitment 
B)  decreased satisfaction 
C)  decreased burnout 
D)  lower leadership ratings

Question 9

Interchangeability is the extent to which members interact with each other while completing job tasks.

Accepted Answer

A) True 
 B)False

Question 10

As shown by several studies on virtual work groups, which of the following is likely one of the key factors in predicting the increased communication and cohesiveness of virtual work groups?

Accepted Answer

A)  the type of job task 
B)  the education level of team members 
C)  whether the team had previous experience with the job task 
D)  the extent to which team members trust each other 
A)  the type of job task 
B)  the education level of team members 
C)  whether the team had previous experience with the job task 
D)  the extent to which team members trust each other

Question 11

Ariel leads a highly cohesive, five-member research & development team that develops electronics.Recently, the team made a bad decision to develop a new product that didn't sell well.Ironically, all of the team members knew it was a bad decision, but no individual said anything because each member thought the rest of the team unanimously supported the decision.What type of issue does this example represent?

Accepted Answer

A)  team conflict 
B)  groupthink 
C)  group norms 
D)  social loafing 
A)  team conflict 
B)  groupthink 
C)  group norms 
D)  social loafing

Question 12

Which of the following is one of the key issues that may increase the communication among virtual team members?

Accepted Answer

A)  having an external leader 
B)  operating within a weak corporate culture 
C)  having high trust among team members 
D)  having strong role definition 
A)  having an external leader 
B)  operating within a weak corporate culture 
C)  having high trust among team members 
D)  having strong role definition

Question 13

In your first attempt at managing a work team, you failed miserably.Which of your behaviours would Hackman (1998) have labelled as a mistake that leaders make when creating and leading teams?

Accepted Answer

A)  You thought that even though team members were great individual performers, they would need more training on team-related skills. 
B)  You managed the team members as an entire team instead of managing them as individual members. 
C)  You gave up your authority to the team members, allowing them to attempt to delegate the work. 
D)  You provided organizational support for the specific team goals. 
A)  You thought that even though team members were great individual performers, they would need more training on team-related skills. 
B)  You managed the team members as an entire team instead of managing them as individual members. 
C)  You gave up your authority to the team members, allowing them to attempt to delegate the work. 
D)  You provided organizational support for the specific team goals.

Question 14

Groupthink tends to take place in low-functioning, low cohesive groups.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following do workers have who work closely together on a project, and are dependent on each others' performance?

Accepted Answer

A)  high interdependence 
B)  high interchangeability 
C)  low role definition 
D)  low role interaction 
A)  high interdependence 
B)  high interchangeability 
C)  low role definition 
D)  low role interaction

Question 16

According to Tuckman (1965), which of the following best describes what happens during the norming stage of team development?

Accepted Answer

A)  the team focuses on the key task components 
B)  the team works out the interpersonal and work demands among each other 
C)  the team members socialize with each other 
D)  the team develops sanctions to reinforce team behaviours 
A)  the team focuses on the key task components 
B)  the team works out the interpersonal and work demands among each other 
C)  the team members socialize with each other 
D)  the team develops sanctions to reinforce team behaviours

Question 17

According to Tuckman (1965), at what stage does a group work out the interpersonal and work demands of the group?

Accepted Answer

A)  norming stage 
B)  storming stage 
C)  performing stage 
D)  forming stage 
A)  norming stage 
B)  storming stage 
C)  performing stage 
D)  forming stage

Question 18

Virtual work groups involve two or more interdependent team members who are working at a distance from each other.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following distinguishes work crews from teams?

Accepted Answer

A)  Work crews undergo an extensive internal developmental process. 
B)  Work crews typically include experts who follow specific, standardized performance guidelines. 
C)  Work crews have strict socialization and developmental guidelines that are not applicable to work teams. 
D)  Work crews work on the general, overall work goals and tasks of the organization, whereas teams work on specific tasks. 
A)  Work crews undergo an extensive internal developmental process. 
B)  Work crews typically include experts who follow specific, standardized performance guidelines. 
C)  Work crews have strict socialization and developmental guidelines that are not applicable to work teams. 
D)  Work crews work on the general, overall work goals and tasks of the organization, whereas teams work on specific tasks.

Question 20

Ginna's team of educational specialists are highly trained, and the members know that they have the ability to successfully perform their job tasks.What does Ginna's team have?

Accepted Answer

A)  high cohesion 
B)  high familiarity 
C)  high interdependence 
D)  high efficacy 
A)  high cohesion 
B)  high familiarity 
C)  high interdependence 
D)  high efficacy

According to your text, what do studies on teams tell us about team conflict?

A "team" can be defined as two or more people working interdependently toward the achievement of a common goal.

Which of the following is one of Allen and Hecht's (2004) conclusions about the effectiveness of teams with regard to performance?

Sarah's management team members like each other, have interrelated tasks, and take pride in their outcomes.According to Festinger (1950), what does their group have?

There are several theories of how teams develop.Summarize the two discussed in this chapter, and compare and contrast them.

Teams who use a "devil's advocate" in their decision making processes tend to have lower quality of decisions.

Typically working in teams is related to negative social relationships and attitudes.

As the leader of a team of engineers, you wonder whether it is worthwhile to try to increase their level of team efficacy.You review studies on team efficacy and find out that team efficacy is associated with which of the following?

Interchangeability is the extent to which members interact with each other while completing job tasks.

As shown by several studies on virtual work groups, which of the following is likely one of the key factors in predicting the increased communication and cohesiveness of virtual work groups?

Which of the following is one of the key issues that may increase the communication among virtual team members?

In your first attempt at managing a work team, you failed miserably.Which of your behaviours would Hackman (1998) have labelled as a mistake that leaders make when creating and leading teams?

Groupthink tends to take place in low-functioning, low cohesive groups.

Which of the following do workers have who work closely together on a project, and are dependent on each others' performance?

According to Tuckman (1965), which of the following best describes what happens during the norming stage of team development?

According to Tuckman (1965), at what stage does a group work out the interpersonal and work demands of the group?

Virtual work groups involve two or more interdependent team members who are working at a distance from each other.

Which of the following distinguishes work crews from teams?

Ginna's team of educational specialists are highly trained, and the members know that they have the ability to successfully perform their job tasks.What does Ginna's team have?

Introduction to Industrialorganizational Psychology

Scientific Methods

Job Analysis and Competency Models

Recruitment, Selection, and Decision Making

Performance Management

Training

Job and Organizational Attitudes, Affect, and Behaviours

Motivation

Leadership

Counterproductive Work Behaviour

Occupational Health Psychology

Unionization

Positive Organizational Psychology

Filters

Exam 7: Groups and Teams in Organizations

According to your text, what do studies on teams tell us about team conflict?

A "team" can be defined as two or more people working interdependently toward the achievement of a common goal.

Which of the following is one of Allen and Hecht's (2004) conclusions about the effectiveness of teams with regard to performance?

Sarah's management team members like each other, have interrelated tasks, and take pride in their outcomes.According to Festinger (1950), what does their group have?

There are several theories of how teams develop.Summarize the two discussed in this chapter, and compare and contrast them.

Teams who use a "devil's advocate" in their decision making processes tend to have lower quality of decisions.

Typically working in teams is related to negative social relationships and attitudes.

As the leader of a team of engineers, you wonder whether it is worthwhile to try to increase their level of team efficacy.You review studies on team efficacy and find out that team efficacy is associated with which of the following?

Interchangeability is the extent to which members interact with each other while completing job tasks.

As shown by several studies on virtual work groups, which of the following is likely one of the key factors in predicting the increased communication and cohesiveness of virtual work groups?

Which of the following is one of the key issues that may increase the communication among virtual team members?

In your first attempt at managing a work team, you failed miserably.Which of your behaviours would Hackman (1998) have labelled as a mistake that leaders make when creating and leading teams?

Groupthink tends to take place in low-functioning, low cohesive groups.

Which of the following do workers have who work closely together on a project, and are dependent on each others' performance?

According to Tuckman (1965), which of the following best describes what happens during the norming stage of team development?

According to Tuckman (1965), at what stage does a group work out the interpersonal and work demands of the group?

Virtual work groups involve two or more interdependent team members who are working at a distance from each other.

Which of the following distinguishes work crews from teams?

Ginna's team of educational specialists are highly trained, and the members know that they have the ability to successfully perform their job tasks.What does Ginna's team have?

Introduction to Industrialorganizational Psychology

Scientific Methods

Job Analysis and Competency Models

Recruitment, Selection, and Decision Making

Performance Management

Training

Job and Organizational Attitudes, Affect, and Behaviours

Motivation

Leadership

Counterproductive Work Behaviour

Occupational Health Psychology

Unionization

Positive Organizational Psychology

Filters