Exam 1: Union-Management Relationships in Perspective

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A good example of a work rule in the Health Care industry is that bilingual employees do not receive additional compensation for this skill.

(True/False)
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Elements in the labor relations process does not include:

(Multiple Choice)
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Arbitrators,unlike mediators do not have authority to make final and binding decision concerning labor disputes.

(True/False)
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Which of the following is not a "state of the economy" factor affecting negotiation and administration of work rules?

(Multiple Choice)
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The most important factor in the gradual decline or stagnation in union membership has been attributed to:

(Multiple Choice)
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The growth in part-time employment also has a small,but significant,positive impact on union density.

(True/False)
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"Employees' often represent the least significant participant category in the labor relations process since their actions are controlled by union leaders and/or management officials.

(True/False)
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Mediators have binding legal authority to require the parties to settle an interest dispute,but they often first restrict themselves to offering advice to help each party to clarify their own priorities and assessment of costs or risks associated with failing to reach a voluntary agreement.

(True/False)
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The technology of a particular workplace is not an influence on the creation of work rules.

(True/False)
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The basic assumption underlying U.S.labor relations which states that employees should have a right to determine for themselves what is in their best interests and pursue such interests legally is that:

(Multiple Choice)
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Technological advances in the workplace:

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When the North American Free Trade Act (NAFTA)was passed,it:

(Multiple Choice)
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Union membership in the United States has shown a steady decline as a proportion of the total labor force (i.e. ,comprising all employed persons 16 years of age or older).

(True/False)
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Work rules in organizations where employees are unrepresented (no union)are typically not determined unilaterally by management.

(True/False)
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From management's perspective,phase one of the labor relations process may be the most important phase of the phases involved in the labor relations process.

(True/False)
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Public opinion can affect one or more phases of the labor relations process,as well as the content of negotiated work rules.

(True/False)
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The federal government's role in private sector collective bargaining activities is basically:

(Multiple Choice)
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Public opinion of institutions in general is low in the United States,with more than one-third of the public expressing confidence in only 5 out of 17 surveyed institutions.

(True/False)
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The four dimensions of a workplace technology does not include:

(Multiple Choice)
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The "focal point" of labor relations represents:

(Multiple Choice)
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