Question 1

Which of the following is NOT a step of claims management?

Accepted Answer

A)  Comparison of litigation cases with other facilities 
B)  Management of litigation 
C)  Initial investigation of claims 
D)  Negotiation of settlement of claims out of court 
E)  Sequestering of primary and secondary health records 
A)  Comparison of litigation cases with other facilities 
B)  Management of litigation 
C)  Initial investigation of claims 
D)  Negotiation of settlement of claims out of court 
E)  Sequestering of primary and secondary health records

Question 2

Amounts that are owed, but not yet paid are:

Accepted Answer

A)  expenses. 
B)  assets. 
C)  liabilities. 
D)  bills. 
E)  revenue. 
A)  expenses. 
B)  assets. 
C)  liabilities. 
D)  bills. 
E)  revenue.

Question 3

Systems consisting of separate software and databases linked into a computer network are called:

Accepted Answer

A)  integrated systems. 
B)  interfaced systems. 
C)  coupled systems. 
D)  linked systems. 
E)  combined systems. 
A)  integrated systems. 
B)  interfaced systems. 
C)  coupled systems. 
D)  linked systems. 
E)  combined systems.

Question 4

All of the following are principle aspects of a general ledger in a double-entry bookkeeping system EXCEPT:

Accepted Answer

A)  liability. 
B)  expenses. 
C)  income. 
D)  accounts receivables. 
E)  assets. 
A)  liability. 
B)  expenses. 
C)  income. 
D)  accounts receivables. 
E)  assets.

Question 5

The ________ department reviews each patient complaint to improve care and patient satisfaction and identify patterns or cases that could present a risk to the patient or hospital.

Accepted Answer

A)  Health Information Management 
B)  Registration and Records 
C)  Quality Management 
D)  Information Technology 
E)  Utilization Review 
A)  Health Information Management 
B)  Registration and Records 
C)  Quality Management 
D)  Information Technology 
E)  Utilization Review

Question 6

All of the following statements are true of appointment schedulers EXCEPT:

Accepted Answer

A)  he or she must understand the provider's scheduling wishes. 
B)  he or she must be a skilled manager. 
C)  he or she must be able to work under pressure. 
D)  he or she must be familiar with the requirements of different types of appointments. 
E)  he or she may be the first contact the patient has with the healthcare facility. 
A)  he or she must understand the provider's scheduling wishes. 
B)  he or she must be a skilled manager. 
C)  he or she must be able to work under pressure. 
D)  he or she must be familiar with the requirements of different types of appointments. 
E)  he or she may be the first contact the patient has with the healthcare facility.

Question 7

Which of the following statements is NOT true of an accounts payable system?

Accepted Answer

A)  It provides an overview of money due in different categories. 
B)  It controls the outflow of money for expenses. 
C)  It is used to manage payments for recurring expenses. 
D)  It can print checks or authorize EFTs to pay bills. 
E)  It can manage the disbursement of payments for purchases the facility has authorized. 
A)  It provides an overview of money due in different categories. 
B)  It controls the outflow of money for expenses. 
C)  It is used to manage payments for recurring expenses. 
D)  It can print checks or authorize EFTs to pay bills. 
E)  It can manage the disbursement of payments for purchases the facility has authorized.

Question 8

Systems that share a common database are called integrated systems.

Accepted Answer

A) True 
 B)False

Question 9

Maintenance records on equipment must be maintained for Joint Commission and CAP audits and regulatory agencies.

Accepted Answer

A) True 
 B)False

Question 10

Budgeted items whose value extends beyond one year are included in a(n):

Accepted Answer

A)  annual budget. 
B)  department budget. 
C)  personnel budget. 
D)  capital budget. 
E)  All of the above 
A)  annual budget. 
B)  department budget. 
C)  personnel budget. 
D)  capital budget. 
E)  All of the above

Which of the following is NOT a step of claims management?

Amounts that are owed, but not yet paid are:

Systems consisting of separate software and databases linked into a computer network are called:

All of the following are principle aspects of a general ledger in a double-entry bookkeeping system EXCEPT:

The ________ department reviews each patient complaint to improve care and patient satisfaction and identify patterns or cases that could present a risk to the patient or hospital.

All of the following statements are true of appointment schedulers EXCEPT:

Which of the following statements is NOT true of an accounts payable system?

Systems that share a common database are called integrated systems.

Maintenance records on equipment must be maintained for Joint Commission and CAP audits and regulatory agencies.

Budgeted items whose value extends beyond one year are included in a(n):

Healthcare Delivery Fundamentals

Health Information Professionals

Accreditation, Regulation, and Hipaa

Fundamentals of Information Systems

Healthcare Records

Organization, Storage, and Management of Health Records

Electronic Health Records

Additional Health Information Systems

Healthcare Coding and Reimbursement

Healthcare Transactions and Billing

Health Statistics, Research, and Quality Improvement

Filters

Exam 12: Management and Decision Support Systems

Which of the following is NOT a step of claims management?

Amounts that are owed, but not yet paid are:

Systems consisting of separate software and databases linked into a computer network are called:

All of the following are principle aspects of a general ledger in a double-entry bookkeeping system EXCEPT:

The ________ department reviews each patient complaint to improve care and patient satisfaction and identify patterns or cases that could present a risk to the patient or hospital.

All of the following statements are true of appointment schedulers EXCEPT:

Which of the following statements is NOT true of an accounts payable system?

Systems that share a common database are called integrated systems.

Maintenance records on equipment must be maintained for Joint Commission and CAP audits and regulatory agencies.

Budgeted items whose value extends beyond one year are included in a(n):

Healthcare Delivery Fundamentals

Health Information Professionals

Accreditation, Regulation, and Hipaa

Fundamentals of Information Systems

Healthcare Records

Organization, Storage, and Management of Health Records

Electronic Health Records

Additional Health Information Systems

Healthcare Coding and Reimbursement

Healthcare Transactions and Billing

Health Statistics, Research, and Quality Improvement

Filters