Exam 2: Communication and Collaboration

A patient with a history of violence directed toward others becomes very excited and agitated during the nurse's interview.Which intervention does the nurse implement to foster therapeutic communication?

The patient shouts at the nurse, "No one answered my nurse call system all night!" Which response would the nurse use with this patient to restore therapeutic communication?

A patient's mother died several days ago.The patient begins to cry and states, "The pain of her death is impossible to bear." Which statement by the nurse is the most effective response?

The nurse admits a patient who is nonverbal and agitated.What can the nurse do to communicate effectively with the patient?

The nurse is explaining a procedure to a 3-year-old patient.Which strategy would the nurse use for patient teaching?

The nurse brings the patient's medications into the room, and the patient shouts, "You don't care if I take these, so get out of my room!" Which response by the nurse is most appropriate?

The patient tells the nurse, "I want to die." Which is the best response by the nurse to facilitate therapeutic communication?

A student is watching a nurse perform a medication reconciliation prior to transferring the patient to a skilled nursing facility.What explanation of this process to the student is best?

The nurse is interviewing a newly admitted patient.Which statement by the nurse is most likely to result in effective patient communication?

A patient who says that both parents died of heart disease early in life is waiting for diagnostic testing results.The patient is biting fingernails and pacing around the room.Which statement should the nurse use to clarify patient information?

The registered nurse is orienting a new nurse to the unit.They are completing paperwork on a newly admitted patient.When the experienced nurse asks what the new nurse thinks the patient will need to learn for self-care at home, the new nurse expresses surprise.What statement by the registered nurse is most appropriate?

The nurse interviews a patient during admission.Which observation by the nurse identifies consistency between the patient's verbal and nonverbal communication?

A faculty member is explaining personal factors that influence communication.What factors does the faculty member include? (Select all that apply.)

The patient tells the nurse, "I must be very sick because so many tests are being performed." Which statement does the nurse use to clarify the patient's message?

The nurse is working toward discharging a patient.Which of following demonstrates patient engagement during the discharge process?

The nurse is preparing to begin the patient hand-off procedure for five patients.Who should the nurse include in this process?

Which of the following pieces of information should be included in a hand-off to ensure patient safety? (Select all that apply.)

The nursing staff are working with a postoperative patient from another culture who does not understand or speak the English language well.Which approach by the nurse would be best?

The nurse is caring for a patient who states, "I don't feel well today." Which is the best response by the nurse?

The nurse is caring for a patient who refuses to participate in physical therapy (PT) and states, "I really don't like to exercise." Which response by the nurse is most likely to help engage the patient in PT?