Exam 2: Communication and Collaboration

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The nursing staff are using the SBAR communication technique during patient hand-off communication.The circumstances leading up to the current status would be explained by the nurses during which step of the technique?

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After receiving a diagnosis of a fatal disease, the patient expresses sadness and states "I don't know what to do next".Which action by the nurse best facilitates communication at this time?

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A nurse is reviewing medications and treatments one final time before the patient goes home.The patient becomes agitated and says "I just can't do this! I'm too upset to ever be able to learn this!" What action by the nurse is best?

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