Question 1

Enabling success is concerned with the relationships between:

Accepted Answer

A)  Overall corporate strategies and the different competitive strategies of the SBUs 
B)  Strategy and implementation 
C)  Top managers and employees 
D)  Overall business strategies and strategies in separate resource areas such as people, information, finance and technology 
A)  Overall corporate strategies and the different competitive strategies of the SBUs 
B)  Strategy and implementation 
C)  Top managers and employees 
D)  Overall business strategies and strategies in separate resource areas such as people, information, finance and technology D

Question 2

An organisation is considering bringing a new product to market. Which three of the following must be integrated with Research and Development?

Accepted Answer

A)  Manufacturing 
B)  Products 
C)  Labour 
D)  Relations with customers 
E)  Finances 
A)  Manufacturing 
B)  Products 
C)  Labour 
D)  Relations with customers 
E)  Finances A, B, E

Question 3

Which two gaps may be identified by gap analysis when trying to ensure competitive advantage through people?

Accepted Answer

A)  Between current leadership development and current capability 
B)  Between long- term people trends and long- term people strategy 
C)  Between long- term people trends and short- term business strategy 
D)  Between current capability and short- term business strategy 
A)  Between current leadership development and current capability 
B)  Between long- term people trends and long- term people strategy 
C)  Between long- term people trends and short- term business strategy 
D)  Between current capability and short- term business strategy B, D

Question 4

Which of the following features valued by customers may result from the enhanced capabilities of IT? Choose all that apply.

Accepted Answer

A)  Ease of handling the organisation's payroll 
B)  Lower prices 
C)  Personalised products 
D)  Improved pre- purchase information 
E)  Shorter development times for new features 
A)  Ease of handling the organisation's payroll 
B)  Lower prices 
C)  Personalised products 
D)  Improved pre- purchase information 
E)  Shorter development times for new features

Question 5

Which of the following is not a cost driver?

Accepted Answer

A)  Capital investment 
B)  Operational costs 
C)  Revenue 
D)  Cost of capital 
A)  Capital investment 
B)  Operational costs 
C)  Revenue 
D)  Cost of capital

Question 6

What would be a typical funding strategy for new product launches?

Accepted Answer

A)  Venture capital 
B)  Debt and equity 
C)  Debt 
D)  Equity 
A)  Venture capital 
B)  Debt and equity 
C)  Debt 
D)  Equity

Question 7

Amazon create virtual communities of authors, readers and publishers. What term best describes this business model?

Accepted Answer

A)  Extended 
B)  As before 
C)  Transformational 
D)  Gatekeeper 
A)  Extended 
B)  As before 
C)  Transformational 
D)  Gatekeeper

Question 8

Which of the following is not one of the ways in which IT has an impact on innovation and complexity?

Accepted Answer

A)  By replacing physical or paper- based processes with electronic processes 
B)  By developing transformational business models which mean that business can only be done electronically 
C)  By extending the functions that traditional business models can offer 
D)  By replacing straightforward manual processes with complex IT systems 
A)  By replacing physical or paper- based processes with electronic processes 
B)  By developing transformational business models which mean that business can only be done electronically 
C)  By extending the functions that traditional business models can offer 
D)  By replacing straightforward manual processes with complex IT systems

Question 9

What are the two key questions that must be asked when considering the labour aspect of resource integration in a new product launch?

Accepted Answer

A)  By whom? 
B)  At what cost? 
C)  What quantities? 
D)  What products? 
A)  By whom? 
B)  At what cost? 
C)  What quantities? 
D)  What products?

Question 10

Gatekeepers are individuals or groups who gain power from their control of information.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is not an example of the concerns as to whether middle managers can do a good job on people management issues?

Accepted Answer

A)  Lack of competence as HR professionals 
B)  Greater ownership and blending of people- related issues with business strategies 
C)  Lack of incentive to take on more formal HR activities e.g. pay or grade 
D)  Short term pressures to meet targets not conducive to taking strategic view of people- related issues 
A)  Lack of competence as HR professionals 
B)  Greater ownership and blending of people- related issues with business strategies 
C)  Lack of incentive to take on more formal HR activities e.g. pay or grade 
D)  Short term pressures to meet targets not conducive to taking strategic view of people- related issues

Question 12

Which of the following does not determine the pace of diffusion of innovation?

Accepted Answer

A)  Experimentation 
B)  Observability 
C)  Degree of improvement in performance above current products 
D)  Strong financial management 
E)  Market awareness 
A)  Experimentation 
B)  Observability 
C)  Degree of improvement in performance above current products 
D)  Strong financial management 
E)  Market awareness

Question 13

Many companies in consumer electronics aim to offer more features at the same price. Which of the following strategies is this?

Accepted Answer

A)  Mass customisation 
B)  Differentiation 
C)  Customisation 
D)  Routinisation 
A)  Mass customisation 
B)  Differentiation 
C)  Customisation 
D)  Routinisation

Question 14

What name is given to the ensuring that a sufficiently large pool of talent exists for future work requirements, rather than preparing people for particular jobs.

Accepted Answer

A)  Succession planning 
B)  Recruitment- focused retention 
C)  Retention- focused recruitment 
D)  Training and development 
A)  Succession planning 
B)  Recruitment- focused retention 
C)  Retention- focused recruitment 
D)  Training and development

Question 15

Which of the following is not an example of change brought about by IT?

Accepted Answer

A)  Interaction informed by a common database 
B)  Better informed decision makers 
C)  Flatter structures 
D)  Fewer gatekeepers - people who gained power from their control of information 
E)  Higher investment costs 
A)  Interaction informed by a common database 
B)  Better informed decision makers 
C)  Flatter structures 
D)  Fewer gatekeepers - people who gained power from their control of information 
E)  Higher investment costs

Question 16

What is data mining?

Accepted Answer

A)  The analysis of the structure of product, service and information flows and the role of the participating parties 
B)  Hunting through files and paper records to establish a knowledge management system 
C)  Evaluating the key value and cost drivers which most influence the cash generation capability of an organisation 
D)  The process of finding trends, patterns and connections in data in order to inform and improve competitive performance 
A)  The analysis of the structure of product, service and information flows and the role of the participating parties 
B)  Hunting through files and paper records to establish a knowledge management system 
C)  Evaluating the key value and cost drivers which most influence the cash generation capability of an organisation 
D)  The process of finding trends, patterns and connections in data in order to inform and improve competitive performance

Question 17

Which of the following is not one of the four broad roles that an HR function could fulfil in enabling successful business strategies?

Accepted Answer

A)  As an advisor on issues of HR strategy 
B)  As a symbol of change 
C)  As service provider e.g. of recruitment and training 
D)  As a change agent 
E)  As a regulator, setting the rules e.g. on pay 
A)  As an advisor on issues of HR strategy 
B)  As a symbol of change 
C)  As service provider e.g. of recruitment and training 
D)  As a change agent 
E)  As a regulator, setting the rules e.g. on pay

Question 18

Which of the following IT capabilities does not enhance product/service features that are valued by customers?

Accepted Answer

A)  Lower prices 
B)  Lack of personal touch 
C)  Pre- purchase information 
D)  Product or service reliability 
E)  Shorter development times 
A)  Lower prices 
B)  Lack of personal touch 
C)  Pre- purchase information 
D)  Product or service reliability 
E)  Shorter development times

Question 19

What are the two key questions that must be asked when considering the products aspect of resource integration in a new product launch?

Accepted Answer

A)  By whom? 
B)  What quantities? 
C)  What products? 
D)  To whom? 
A)  By whom? 
B)  What quantities? 
C)  What products? 
D)  To whom?

Question 20

What is a business model?

Accepted Answer

A)  A business model describes the structure of the organisation and the HR hierarchy. 
B)  A business model is a standard way of doing business which can be used as a template. 
C)  A business model describes the structure of product, service and information flows and the roles of the participating parties. 
D)  A business model is a beautiful girl who advertises the latest products. 
A)  A business model describes the structure of the organisation and the HR hierarchy. 
B)  A business model is a standard way of doing business which can be used as a template. 
C)  A business model describes the structure of product, service and information flows and the roles of the participating parties. 
D)  A business model is a beautiful girl who advertises the latest products.

Enabling success is concerned with the relationships between:

An organisation is considering bringing a new product to market. Which three of the following must be integrated with Research and Development?

Which two gaps may be identified by gap analysis when trying to ensure competitive advantage through people?

Which of the following features valued by customers may result from the enhanced capabilities of IT? Choose all that apply.

Which of the following is not a cost driver?

What would be a typical funding strategy for new product launches?

Amazon create virtual communities of authors, readers and publishers. What term best describes this business model?

Which of the following is not one of the ways in which IT has an impact on innovation and complexity?

What are the two key questions that must be asked when considering the labour aspect of resource integration in a new product launch?

Gatekeepers are individuals or groups who gain power from their control of information.

Which of the following is not an example of the concerns as to whether middle managers can do a good job on people management issues?

Which of the following does not determine the pace of diffusion of innovation?

Many companies in consumer electronics aim to offer more features at the same price. Which of the following strategies is this?

What name is given to the ensuring that a sufficiently large pool of talent exists for future work requirements, rather than preparing people for particular jobs.

Which of the following is not an example of change brought about by IT?

What is data mining?

Which of the following is not one of the four broad roles that an HR function could fulfil in enabling successful business strategies?

Which of the following IT capabilities does not enhance product/service features that are valued by customers?

What are the two key questions that must be asked when considering the products aspect of resource integration in a new product launch?

What is a business model?

Introducing Strategy

The Environment

Strategic Capability

Governance and Stakeholders

Strategy and Culture

Business-Level Strategy

Innovation Entrepreneurship

Corporate Diversity

International Strategy

Directions Methods

Organising for Success

Enabling Success

Strategy Development Processes

The Practice of Strategy

Filters

Exam 13: Managing Change

Enabling success is concerned with the relationships between:

An organisation is considering bringing a new product to market. Which three of the following must be integrated with Research and Development?

Which two gaps may be identified by gap analysis when trying to ensure competitive advantage through people?

Which of the following features valued by customers may result from the enhanced capabilities of IT? Choose all that apply.

Which of the following is not a cost driver?

What would be a typical funding strategy for new product launches?

Amazon create virtual communities of authors, readers and publishers. What term best describes this business model?

Which of the following is not one of the ways in which IT has an impact on innovation and complexity?

What are the two key questions that must be asked when considering the labour aspect of resource integration in a new product launch?

Gatekeepers are individuals or groups who gain power from their control of information.

Which of the following is not an example of the concerns as to whether middle managers can do a good job on people management issues?

Which of the following does not determine the pace of diffusion of innovation?

Many companies in consumer electronics aim to offer more features at the same price. Which of the following strategies is this?

What name is given to the ensuring that a sufficiently large pool of talent exists for future work requirements, rather than preparing people for particular jobs.

Which of the following is not an example of change brought about by IT?

What is data mining?

Which of the following is not one of the four broad roles that an HR function could fulfil in enabling successful business strategies?

Which of the following IT capabilities does not enhance product/service features that are valued by customers?

What are the two key questions that must be asked when considering the products aspect of resource integration in a new product launch?

What is a business model?

Introducing Strategy

The Environment

Strategic Capability

Governance and Stakeholders

Strategy and Culture

Business-Level Strategy

Innovation Entrepreneurship

Corporate Diversity

International Strategy

Directions Methods

Organising for Success

Enabling Success

Strategy Development Processes

The Practice of Strategy

Filters