Question 1

How can IT increase productivity?

Accepted Answer

Productivity for organizations can be increased either through increased efficiency or effectiveness.

Question 2

Sustained competitive advantage requires

Accepted Answer

A) companies to find a distinctive way to compete. 
B) the elimination of the dominant firm. 
C) companies to seek patent protection for their products. 
D) the creation of barriers of entry. 
E) companies to use more than one competitive strategies. 
A) companies to find a distinctive way to compete. 
B) the elimination of the dominant firm. 
C) companies to seek patent protection for their products. 
D) the creation of barriers of entry. 
E) companies to use more than one competitive strategies. A

Question 3

Margin can be defined as

Accepted Answer

A) the difference of the price a customer is willing to pay and how much the company actually collects. 
B) the difference of the price a customer is willing to pay and the price a seller is willing to sell at. 
C) the difference between the selling price and the list price. 
D) the difference of the price a customer is willing to pay and the cost of moving the good or service through its value chain. 
E) the difference between the total cost of raw materials and the list price of a product. 
A) the difference of the price a customer is willing to pay and how much the company actually collects. 
B) the difference of the price a customer is willing to pay and the price a seller is willing to sell at. 
C) the difference between the selling price and the list price. 
D) the difference of the price a customer is willing to pay and the cost of moving the good or service through its value chain. 
E) the difference between the total cost of raw materials and the list price of a product. D

Question 4

What prompted Robert Solow to make the quote,"We see computers everywhere except in the productivity statistics"?

Accepted Answer

A) The productivity gap 
B) The productivity divide 
C) The digital divide 
D) The efficiency paradox 
E) The productivity paradox 
A) The productivity gap 
B) The productivity divide 
C) The digital divide 
D) The efficiency paradox 
E) The productivity paradox

Question 5

A value chain is a network of activities that improve the effectiveness of a good or service.

Accepted Answer

A) True 
 B)False

Question 6

What is meant by the "value chain"? How does it apply to information systems?

Accepted Answer

The value chain is a series of activitie

Question 7

An organization responds to the structure of its industry by choosing a(n)__________.

Accepted Answer

competitiv

Question 8

Finding a vendor and negotiating a price for raw materials for production would be an example of a(n)_________in Porter's value chain model.

Accepted Answer

A) primary activity 
B) support activity 
C) integrated activity 
D) complex 
E) linkage 
A) primary activity 
B) support activity 
C) integrated activity 
D) complex 
E) linkage

Question 9

Organizations can lock in customers by making it difficult or expensive for customers to switch to another product.This is called establishing_________  .

Accepted Answer

high switc

Question 10

What is effectiveness?

Accepted Answer

Increased effectiveness means

Question 11

In "IT doesn't Matter",Nicholas Carr argues that

Accepted Answer

A) companies are spending too much money on IT. 
B) there are no productivity gains for any amount of IT investments. 
C) technology adds no value to companies. 
D) disruptive technologies tend to be commoditized over time and hence provides less strategic advantage. 
E) the marginal benefits of an IT investment decreases over time. 
A) companies are spending too much money on IT. 
B) there are no productivity gains for any amount of IT investments. 
C) technology adds no value to companies. 
D) disruptive technologies tend to be commoditized over time and hence provides less strategic advantage. 
E) the marginal benefits of an IT investment decreases over time.

Question 12

Threat of government regulation is one of the five forces in Porter's model.

Accepted Answer

A) True 
 B)False

Question 13

The systems chosen to support a particular competitive strategy are evaluated according to the margin they give that strategy.

Accepted Answer

A) True 
 B)False

Question 14

What are primary activities?

Accepted Answer

Primary activities a

Question 15

Receiving and storing raw materials for production would be an example of a(n)____________in Porter's value chain model.

Accepted Answer

A) linkage 
B) complex activity 
C) support activity 
D) integrated activity 
E) primary activity 
A) linkage 
B) complex activity 
C) support activity 
D) integrated activity 
E) primary activity

Question 16

By providing customers with the addresses and easy e -mail access between senders and receivers,a shipping company can reduce their customers' costs and___________ customers to  their services.

Accepted Answer

The answer of By providing customers with the addresses and...

Question 17

A call center used for customer service would be an example of a secondary activity in the value chain.

Accepted Answer

A) True 
 B)False

Question 18

Each value chain consists of one or more

Accepted Answer

A) linkages 
B) partners. 
C) activities. 
D) systems. 
E) processes. 
A) linkages 
B) partners. 
C) activities. 
D) systems. 
E) processes.

Question 19

Which of the following best describes Bower and Christensen's idea of a sustaining technology?

Accepted Answer

A) A technology innovation that maintains the rate of improvement in customer value. 
B) A technology innovation that decreases the rate of improvement in customer value. 
C) A technology innovation that increases the rate of improvement in customer value. 
D) A technology innovation that ensures environmental sustainability. 
E) A technology innovation that provides a very new package of attributes from the accepted mainstream products. 
A) A technology innovation that maintains the rate of improvement in customer value. 
B) A technology innovation that decreases the rate of improvement in customer value. 
C) A technology innovation that increases the rate of improvement in customer value. 
D) A technology innovation that ensures environmental sustainability. 
E) A technology innovation that provides a very new package of attributes from the accepted mainstream products.

Question 20

Switching costs are those associated with network switches.

Accepted Answer

A) True 
 B)False

How can IT increase productivity?

Sustained competitive advantage requires

Margin can be defined as

What prompted Robert Solow to make the quote,"We see computers everywhere except in the productivity statistics"?

A value chain is a network of activities that improve the effectiveness of a good or service.

What is meant by the "value chain"? How does it apply to information systems?

An organization responds to the structure of its industry by choosing a(n)__________.

Finding a vendor and negotiating a price for raw materials for production would be an example of a(n)_________in Porter's value chain model.

Organizations can lock in customers by making it difficult or expensive for customers to switch to another product.This is called establishing_________ .

What is effectiveness?

In "IT doesn't Matter",Nicholas Carr argues that

Threat of government regulation is one of the five forces in Porter's model.

The systems chosen to support a particular competitive strategy are evaluated according to the margin they give that strategy.

What are primary activities?

Receiving and storing raw materials for production would be an example of a(n)____________in Porter's value chain model.

By providing customers with the addresses and easy e -mail access between senders and receivers,a shipping company can reduce their customers' costs and___________ customers to their services.

A call center used for customer service would be an example of a secondary activity in the value chain.

Each value chain consists of one or more

Which of the following best describes Bower and Christensen's idea of a sustaining technology?

Switching costs are those associated with network switches.

Is in the Life of Business Professionals

Business Processes, Information, and Information Systems

Extensions S: Using Collaboration Information Systems

Hardware and Software

Database Processing

Extensions A: Introduction to Microsoft Excel

Extensions B: Introduction to Microsoft Excel

Data Communications

Business Process Management

E-Commerce and Web 2.0

Business Intelligence and Information Systems for Decision Making

Information Systems Development

Extensions A: How the Internet Works

Information Systems Management

Information Security Management

Filters

Exam 3: Organizational Strategy, Information Systems, and Competitive Advantage

How can IT increase productivity?

Sustained competitive advantage requires

Margin can be defined as

What prompted Robert Solow to make the quote,"We see computers everywhere except in the productivity statistics"?

A value chain is a network of activities that improve the effectiveness of a good or service.

What is meant by the "value chain"? How does it apply to information systems?

An organization responds to the structure of its industry by choosing a(n)__________.

Finding a vendor and negotiating a price for raw materials for production would be an example of a(n)_________in Porter's value chain model.

Organizations can lock in customers by making it difficult or expensive for customers to switch to another product.This is called establishing_________ .

What is effectiveness?

In "IT doesn't Matter",Nicholas Carr argues that

Threat of government regulation is one of the five forces in Porter's model.

The systems chosen to support a particular competitive strategy are evaluated according to the margin they give that strategy.

What are primary activities?

Receiving and storing raw materials for production would be an example of a(n)____________in Porter's value chain model.

By providing customers with the addresses and easy e -mail access between senders and receivers,a shipping company can reduce their customers' costs and___________ customers to their services.

A call center used for customer service would be an example of a secondary activity in the value chain.

Each value chain consists of one or more

Which of the following best describes Bower and Christensen's idea of a sustaining technology?

Switching costs are those associated with network switches.

Is in the Life of Business Professionals

Business Processes, Information, and Information Systems

Extensions S: Using Collaboration Information Systems

Hardware and Software

Database Processing

Extensions A: Introduction to Microsoft Excel

Extensions B: Introduction to Microsoft Excel

Data Communications

Business Process Management

E-Commerce and Web 2.0

Business Intelligence and Information Systems for Decision Making

Information Systems Development

Extensions A: How the Internet Works

Information Systems Management

Information Security Management

Filters