Exam 12: Managing Individuals and a Diverse Work Force

Diversity exists in organizations when there is a variety of demographic, cultural, and personal differences among the customers who do business with them.

Affirmative action is defined as the purposeful steps taken by an organization to create employment opportunities for minorities and women. It is required by law for private employers with 15 or more employees.

The purposeful steps taken by an organization to create employment opportunities for minorities and women is called .

Which of the following statements explains why diversity actually makes good business sense?

What constitutes a disability? How does a disability result in disability discrimination? Give three examples of actions employers can take to avoid such discrimination.

The primary benefit of the discrimination and fairness paradigm is that it generally brings about fairer treatment of employees and increases demographic diversity.

Jean-Marie has excellent keyboarding skills and enters data for a marketing research firm. Jean-Marie is also vision-impaired. In order to perform his job, Jean-Marie needs a computer monitor that produces oversized print so he can read it. Providing the monitor to facilitate Jean-Marie's job performance is an example of .

Which of the following diversity practices is a special kind of mentoring?

Unilever Unilever has operations in 150 countries. Recently, Unilever took 100 of these top managers on a jungle retreat to Costa Rica. To the dismay of Unilever's chair, there were no women in the group. Upon investigation, he learned that only one woman had even been invited. As the retreat progressed, its participants commented on the richness of diversity in nature and how everything needs diversity to grow. These comments caused Unilever's chair to establish an executive committee to examine practical ways to overcome barriers to women's promotion. They decided to avoid setting numerical targets because they encourage positive discrimination and instead examined recruitment and promotion practices. -Refer to Unilever. To focus on deep-level diversity, Unilever would need to use the paradigm.

What is organizational plurality? Define the paradigm for managing diversity with which is it associated.

Unilever Unilever has operations in 150 countries. Recently, Unilever took 100 of these top managers on a jungle retreat to Costa Rica. To the dismay of Unilever's chair, there were no women in the group. Upon investigation, he learned that only one woman had even been invited. As the retreat progressed, its participants commented on the richness of diversity in nature and how everything needs diversity to grow. These comments caused Unilever's chair to establish an executive committee to examine practical ways to overcome barriers to women's promotion. They decided to avoid setting numerical targets because they encourage positive discrimination and instead examined recruitment and promotion practices. -Refer to Unilever. What are the potential benefits of this diversity program?

Among the paradigms for managing diversity, only the learning and effectiveness paradigm focuses on integrating deep-level diversity differences in addition to dealing with surface-level diversity.

_{10. The paradigm focuses on the acceptance and celebration of differences to ensure that the diversity} Within the company matches the diversity found among primary stakeholders.

What are the Big Five personality dimensions? Explain the significance of the Big Five personality dimensions. Specify how one of more of those dimensions might be used to select or place applicants for employment in a particular job or company.

An individual's refers to his or her tendency to respond to situations and events in a predetermined manner.

In the nursing home industry, pairing two younger workers with an older worker creates more job opportunities for the older workers. Furthermore, this pairing could be a significant advantage in nursing homes where an older worker may have more sensitivity to aging problems. This would be an example of a type of mentoring called ____.

A key difference between affirmative action and diversity is that:

Diversity helps companies grow by .

According to a recent census, over 40 percent of the Australian population was born overseas or had one parent born overseas. The abilities of these immigrants add value to the Australian workplace. The Australian government would have employers welcome these migrants and their children into their organizations as valued workers. Which paradigm for managing diversity does the Australian government most likely support?

Unilever Unilever has operations in 150 countries. Recently, Unilever took 100 of these top managers on a jungle retreat to Costa Rica. To the dismay of Unilever's chair, there were no women in the group. Upon investigation, he learned that only one woman had even been invited. As the retreat progressed, its participants commented on the richness of diversity in nature and how everything needs diversity to grow. These comments caused Unilever's chair to establish an executive committee to examine practical ways to overcome barriers to women's promotion. They decided to avoid setting numerical targets because they encourage positive discrimination and instead examined recruitment and promotion practices. -Refer to Unilever. After studying the problem, the executive committee discovered that the company recruited the same number of men and women, but women were not being promoted to the top management positions. This probably resulted from the existence of a(n) .