Chat with AIExam 1: What Is Customer Service
List 5 examples of customer service.
(41) 
VerifiedFive examples of customer service:
1. Receipt lookup or “return by” date on store receipts.
2. Calling the customer by name.
3. Easy return policy.
4. Updated maps of the area or Global Positioning System (GPS) in rental cars.
5. A doctor calling you back to see how you are feeling after a professional
visit.
6. On-time delivery.
7. Easy to use and functional web site.
8. Owner’s manuals and frequently asked questions online.
9. Showing the customer that you care and illustrating courtesy and enthusiasm.
10. Excellent follow-up.
11. Empathy in handling customer complaints and questions.
12. Well-explained instructions.
13. Illustrations of encouragement.
14. Suggesting a less expensive option.
15. Accessibility when and where the customer wants it.
List the ways you can become a better customer.
(30) VerifiedIndividuals can become better customers by exercising their rights as customers, writing compliment and complaint letters, filling out comment cards, answering truthfully when someone asks how your experience was, and by expecting the same level of service from ourselves
What are the 5 needs that every customer has?
(36) Verified1. Service.
2. Price.
3. Quality.
4. Action.
5. Appreciation.
Explain why it is necessary for customer service providers to maintain positive relationships with both internal and external customers.
(45) How is technology enhancing the provision of excellent customer service?
(44) Which of the following is not an example of customer service?
(38) Is the loss of current dollars the only concern when a customer is lost?
(44) Relate customers' expectations about price to their expectations of service.
(33) 
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