Exam 13: Using Technology to Manage Information

In 2004, a large department store chain in Germany was forced to withdraw customer loyalty cards when the press discovered that the company had secreted radio-frequency identification (RFID) tags in the plastic.Even when enclosed in a wallet or purse, these cards can transmit information over distances of about a meter, and the stores planned to use them to track which departments the customer visited.At issue was which data security issue?

What is the function of digital forensics?

Which type of information system is used only by operational managers?

What does the statement, "Today most of us are knowledge workers," mean?

_____ refers to all of the equipment and techniques needed to manage and process information.

Which type of information systems is used by both operational managers and middle managers?

The governor of New York that he has directed the state's Division of Criminal Justice Services to gather DNA from the broadest range of convicted criminals permitted under current law.This will result in the collection of as many as 40,000 DNA profiles.The additional DNA profiles may be obtained as a condition of release on parole or probation, as a condition of participation in the Department of Correctional Services' temporary release programs, and as a condition of a plea bargain.This _____ will be used for solving crimes.

A computer program that copies itself into other software and can spread to other computer systems is called:

_____ focuses on gathering and sharing an organization's knowledge to improve productivity and foster innovation.

Australia's Health Insurance Commission processes 300 million health claims and makes annual payments of $8 billion of payments to clients.The company would store all of its more than three gigabytes of information in a(n) _____ to support management decision making.

Processing data as they become available is called _____ processing.

Grid computing is another term used for telecommuting. .

Intranets are essentially mini-Internets that operate behind a(n) _____ that prevents unauthorized access.

An accounts clerk who is able to record a payment of 50 dollars into the company's main computer system as the payment is made is using an online processing system.

An expert system:

A ____ is any information technology that combines many databases across an entire company into one central database that supports management decision making.

A(n) _____ is a management support system that is customized for an individual executive.It provides specific information for strategic decision making.

Collecting data over a period of time and then processing that data all at the same time is called _____ processing.

Intranets, VPNS, and extranets are forms of LANs.

Archeologists at Shiloh, Tennessee, are exploring a mound built over 1,000 years ago.They have catalogues thousands of fragments of wood, pottery, and bone, which they want to analyze and compare to locate patterns of use.Since they cannot afford to purchase computers capable of making such sophisticated comparisons, what would you recommend they use?