Exam 10: Motivating Employees

The major benefit of open communication in a company setting is

If you want to understand what motivates Gen X workers, it might be a good idea to study the personal experiences that this group shared, such as stay-at-home moms and dads that worked very steady nine-to-five jobs, with hardly any fear of layoffs.

Equity judgments are based on

Abraham Maslow thought that once needs at one level of his hierarchy were met:

The generation born between 1980 and 1995 is known as

Frederick Taylor believed that workers existed to make management's job easier and more efficient. He believed that workers were interested in one thing: good pay. If a business provided good pay, workers would provide the grueling labor necessary to get the job done.

In Maslow's hierarchy of needs, the desire for love and acceptance would fall into the category of

Theory Y managers would

What was the most important impact of the Hawthorne studies?

Which of the following statements is the best description of how scientific management viewed employees?

Explain how managers could motivate employees by using expectancy theory. Create a story/example of expectancy theory at work, incorporating the three questions that according to expectancy theory employees will ask.

Mary Kay is in charge of a nursing shift at a hospital. She wants to improve the motivation and performance level of the nurses under her direction. According to expectancy theory, one element of an effective motivational strategy is to

Employees will perceive that their opinions are more valued if

Job rotation attempts to make a job more interesting and motivating by moving employees from one job to another.

A basic idea of ________ was to conduct time-motion studies to find the best way to perform each task, then teach people to use these methods.

________ is the degree to which a job requires doing a task with a visible outcome from beginning to end.

The personal satisfaction people feel when they have done a job well is a(n) ________ reward.

As a group, Millennials tend to be

Managers who advocate job enrichment focus on creating jobs with

Casey, a Gen Xer, has just been promoted to an upper management position. If she is like many of her generation, one of Casey's biggest problems will likely be her inflexibility and difficulty at working collaboratively with other employees.