Exam 3: The Internal Organization: Resources, Capabilities, Core Competencies, and Competitive Advantages

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Capabilities can be developed quickly in response to changes in the new competitive landscape.

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A global mind-set is free of the assumptions of a single country, culture, or context.

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When firms lay off employees they are

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A major U.S. manufacturer of children's toys believes its main competitive advantage lies in its continuing development of innovative toys and games. The company is facing increasing competition on price and it is strongly considering outsourcing to offshore firms as a means of reducing costs. The LAST function this firm should consider outsourcing is

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A decision that results in failure

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Older employees are less valuable resources to firms than younger employees, because the older employees have lower stocks of knowledge. Consequently, employee reductions should begin with early retirement inducements.

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GE was effective in developing its human capital, but failed in transferring that knowledge throughout the organization.

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Ryanair's unique capability is that it has been able to significantly cut costs but remain popular with its customers.

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Which of the following is not a component of internal analysis leading to competitive advantage?

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A major department store chain has a strict policy of banning photographs or videos of its sales floor or back room operations. It also does not allow academics to conduct studies of it for publication in research journals. In fact, some of its own top managers refer to the management's policies on secrecy as "verging on paranoid." These policies indicate that the top management of the firm believes the organization's core competencies are

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Firms should seek to continually develop new core competencies because all core competencies have limited life spans.

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It is vital for firms to develop

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Capabilities may be costly to imitate if they are causally ambiguous or socially complex.

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