Exam 12: Responsibility Accounting, Operational Performance Measures, and the Balanced Scorecard
Exam 1: The Changing Role of Managerial Accounting in a Dynamic Business Environment85 Questions
Exam 2: Basic Cost Management Concepts115 Questions
Exam 3: Product Costing and Cost Accumulation in a Batch Production Environment95 Questions
Exam 4: Process Costing and Hybrid Product-Costing Systems88 Questions
Exam 5: Activity-Based Costing and Management103 Questions
Exam 6: Activity Analysis, Cost Behavior, and Cost Estimation90 Questions
Exam 7: Cost-Volume-Profit Analysis109 Questions
Exam 8: Variable Costing and the Costs of Quality and Sustainability74 Questions
Exam 9: Financial Planning and Analysis: the Master Budget112 Questions
Exam 10: Standard Costing and Analysis of Direct Costs97 Questions
Exam 11: Flexible Budgeting and Analysis of Overhead Costs89 Questions
Exam 12: Responsibility Accounting, Operational Performance Measures, and the Balanced Scorecard89 Questions
Exam 13: Investment Centers and Transfer Pricing101 Questions
Exam 14: Decision Making: Relevant Costs and Benefits96 Questions
Exam 15: Target Costing and Cost Analysis for Pricing Decisions107 Questions
Exam 16: Capital Expenditure Decisions120 Questions
Exam 17: Allocation of Support Activity Costs and Joint Costs81 Questions
Exam 18: The Sarbanes-Oxley Act, Internal Controls, and Management Accounting20 Questions
Exam 19: Compound Interest and the Concept of Present Value27 Questions
Exam 20: Inventory Management20 Questions
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Which of the following measures would reflect the fixed costs controllable by a segment manager?


(Short Answer)
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Common costs are charged to a company's operating segments when preparing a segmented income statement.
(True/False)
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Which of the following balanced-scorecard perspectives is influenced by a company's vision and strategy?
(Multiple Choice)
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Flex, Inc., which is headquartered in Hoboken, New Jersey, operates a chain of 125 shoe stores throughout the United States. Consider the costs that appear in the following table, many of which pertain to the company's sole operation in Pottersville, New Jersey:
Specify store maintenance as a fixed costs. Adopt the following language. "Pottersville store maintenance costs as agreed upon in yearly maintenance contract negotiated by Pottersville manager."
Required:
Analyze each of the costs and determine whether the cost affects Pottersville segment contribution margin, controllable profit margin, and segment profit margin, and/or the net income of Flex, Inc. Place an "X" in the appropriate cell(s).

(Essay)
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A company's balanced scorecard should focus on the performance measurements that are most important to its key competitor.
(True/False)
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For a company that uses responsibility accounting, which of the following costs is least likely to appear on a performance report of an assembly-line supervisor?
(Multiple Choice)
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Pride Company is preparing a segmented income statement, subdivided into departments (billing, purchasing, and telemarketing). Which of the following choices correctly describes the accounting treatment of the firm's compensation cost for key executives (president and vice-presidents)?
(Multiple Choice)
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Gator Country Cable, Inc. is organized in three segments: Metro, Suburban, and Outlying. Data for the company and for these segments follow.


(Essay)
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Use the following information to answer the following Questions
Management of Wee Ones (WO), an operator of day-care facilities, wants the company's profit to be subdivided by center. The firm's accountant has provided the following data:
WO's advertising, which is handled by the home office, is not reflected in the preceding figures and amounted to $60,000.
-Assume that management used the allocation base that is most influenced by advertising effort and consistent with sound managerial accounting practices. How much advertising would be allocated to the Irvine center?

(Multiple Choice)
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Thurmon Retail has three stores in West Virginia. Which of the following costs would likely be excluded when computing the profit margin controllable by store no. 3's manager?
(Multiple Choice)
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Which of the following is an appropriate base to distribute the cost of building depreciation to responsibility centers?
(Multiple Choice)
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Midtown Retail operates a retail store in Kansas City, MO., and St. Louis, MO. The following information relates to the Kansas City facility:
· The store sold 65,000 units at $18.00 each, after having purchased the units from various suppliers for $12.50. Kansas City salespeople are paid a 5% commission based on gross sales dollars.
· Kansas City's sales manager oversees the placement of local advertising contracts, which totaled $54,000 for the year. Local property taxes amounted to $14,500.
· The sales manager's $65,000 salary is set by Kansas City's store manager. In contrast, the store manager's $134,000 salary is determined by Midtown's vice president.
· Kansas City incurred $6,800 of other noncontrollable costs.
· Nontraceable (common) corporate overhead totaled $68,000.
Midtown's corporate headquarters is located in St. Louis, and the company uses responsibility accounting to evaluate performance.
Required:
Prepare a segmented income statement for the Kansas City store, being sure to disclose the segment contribution margin, the segment controllable profit margin, and segment profit margin.
(Essay)
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Use the following information to answer the following Questions
The following information was taken from the segmented income statement of Restin, Inc., and the company's three divisions:
In addition, the company incurred common fixed costs of $18,000.
-Which of the following amounts should be used to evaluate whether Restin, Inc., should continue to invest company resources in the Los Angeles division?

(Multiple Choice)
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Which of the following measures would reflect the variable costs incurred by a business segment?


(Short Answer)
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Use the following information to answer the following Questions
The following information was taken from the segmented income statement of Restin, Inc., and the company's three divisions:
In addition, the company incurred common fixed costs of $18,000.
-Assuming use of a responsibility accounting system, which of the following amounts should be used to evaluate the performance of the Los Angeles division manager?

(Multiple Choice)
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Costs that are traceable to a segment and are completely beyond the influence of the segment manager can be advantageously divided in segment reports into two distinct responsibilities - those for segments and those for segment managers.
(True/False)
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The difference between the profit margin controllable by a segment manager and the segment profit margin is caused by:
(Multiple Choice)
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Brilliant Stone Corporation (BSC) manufactures decorative, sculpted accessories that are sold by interior decorators and home furnishing stores. The following situation concerns two BSC employees: Mika George, head of the company's Billing Department, and Frank Merser, the firm's general manager.
George's Billing Department makes heavy use of hourly employees and is evaluated as a cost center. Understanding the need for prompt collection of receivables, George strives to run a first-class operation. George also understands the need to contribute in a big way to BSC's financial performance so she continually strives to minimize Billing Department expenses.
Unfortunately, George experienced a heated discussion with Merser several weeks ago, the subject being the shoddy operation that she is running. Merser complained loudly about the lack of timely billings to customers and the general lack of attention to detail, as many complaints have surfaced about erroneous invoices and customer statements.
Required:
A. What is meant by the term "responsibility accounting?"
B. What measure(s) of performance would companies normally use to evaluate a cost-center manager?
C. Does Merser have a valid reason to be upset with George? Given the nature of the Billing Department, did George err in her quest to minimize expenses? Explain.
D. Is it likely that the Billing Department could be evaluated as a profit center? Why?
(Essay)
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