Question 1

When entering the room of an older adult to insert a catheter, what would be the most effective approach by the nurse?

Accepted Answer

A)  Touch the patient and say, "I need to insert this catheter." 
B)  Approach the bed, turn back the cover, and announce, "The doctor wants a urine specimen." 
C)  Open catheter tray at bedside, turn back the cover, and say, "Is it okay to put a tube in your bladder?" 
D)  Introduce yourself at the door and ask, "May I insert this catheter for a urine specimen?" 
A)  Touch the patient and say, "I need to insert this catheter." 
B)  Approach the bed, turn back the cover, and announce, "The doctor wants a urine specimen." 
C)  Open catheter tray at bedside, turn back the cover, and say, "Is it okay to put a tube in your bladder?" 
D)  Introduce yourself at the door and ask, "May I insert this catheter for a urine specimen?"

Question 2

Which best defines therapeutic communication?

Accepted Answer

A)  Has a specific intent or purpose 
B)  Is the only form of professional communication 
C)  Should never be used in a social setting 
D)  Requires no special skills, just a willingness to listen 
A)  Has a specific intent or purpose 
B)  Is the only form of professional communication 
C)  Should never be used in a social setting 
D)  Requires no special skills, just a willingness to listen

Question 3

Which of the following examples represent "elderspeak?" (Select all that apply.)

Accepted Answer

A)  "Ok, honey, let's get a bath now." 
B)  "Oh, dear! We better get you a clean diaper." 
C)  "Today is Tuesday, Mr. Brown. It's your dialysis day." 
D)  "My gracious, Mary! What in the world are you doing out here in the hall?" 
E)  "You naughty girl! Just look at the front of your dress." 
A)  "Ok, honey, let's get a bath now." 
B)  "Oh, dear! We better get you a clean diaper." 
C)  "Today is Tuesday, Mr. Brown. It's your dialysis day." 
D)  "My gracious, Mary! What in the world are you doing out here in the hall?" 
E)  "You naughty girl! Just look at the front of your dress."

Question 4

When asked about the severity of pain, the 93-year-old patient does not answer right away. What is the best response by the nurse?

Accepted Answer

A)  Ask rapid questions: "Is it better? Is it worse than yesterday? Is it worse than this morning?" 
B)  Repeat the question in a louder voice. 
C)  Say, "You must be feeling better because you're not complaining." 
D)  Keep eye contact and wait for the answer. 
A)  Ask rapid questions: "Is it better? Is it worse than yesterday? Is it worse than this morning?" 
B)  Repeat the question in a louder voice. 
C)  Say, "You must be feeling better because you're not complaining." 
D)  Keep eye contact and wait for the answer.

Question 5

In what respect do Baby Boombers differ from young adults? (Select all that apply.)

Accepted Answer

A)  Experience with technology 
B)  Attitude about lifestyles 
C)  Value of money 
D)  Methods of communication 
E)  Perceptions of gender roles 
A)  Experience with technology 
B)  Attitude about lifestyles 
C)  Value of money 
D)  Methods of communication 
E)  Perceptions of gender roles

Question 6

What is the goal of empathetic listening?

Accepted Answer

A)  It encourages the patient to divulge information. 
B)  It allows for time to pose another question to the patient. 
C)  It indicates the conversation has come to a close. 
D)  It allows the nurse to understand what the patient has said. 
A)  It encourages the patient to divulge information. 
B)  It allows for time to pose another question to the patient. 
C)  It indicates the conversation has come to a close. 
D)  It allows the nurse to understand what the patient has said.

Question 7

When the nurse answers the call light after a delay of 5 minutes, the angry patient says, "You made me wait an hour. I'm in pain and no one's willing to help me." What is the best response by the nurse?

Accepted Answer

A)  "It's only been 5 minutes. What do you want?" 
B)  "Well, I'm here now. What is your problem?" 
C)  "I know it must have seemed like an hour. I'll bring your medication." 
D)  "I was attending to another patient who's really ill. I'll help you now." 
A)  "It's only been 5 minutes. What do you want?" 
B)  "Well, I'm here now. What is your problem?" 
C)  "I know it must have seemed like an hour. I'll bring your medication." 
D)  "I was attending to another patient who's really ill. I'll help you now."

Question 8

The area between 4 and 12 feet of a person is commonly referred to as which of the following?

Accepted Answer

A)  Public space 
B)  Social space 
C)  Personal space 
D)  Intimate space 
A)  Public space 
B)  Social space 
C)  Personal space 
D)  Intimate space

Question 9

What would the nurse be conveying when using touch as a form of communication? (Select all that apply.)

Accepted Answer

A)  Affection 
B)  Understanding 
C)  Concern 
D)  Apathy 
E)  Acknowledgment 
A)  Affection 
B)  Understanding 
C)  Concern 
D)  Apathy 
E)  Acknowledgment

Question 10

Seeing a patient with his head in his arms resting on the over-the-bed table, the nurse steps into the room and asks if the patient feels ill. The patient, without raising his head, says, "I'm fine." What would be an appropriate response of the nurse?

Accepted Answer

A)  Sit down next to the bed and say, "You don't act fine." 
B)  Pat him on the shoulder and continue on rounds. 
C)  Say, from the doorway, "If you need anything, just call me." 
D)  Assist the patient to sit up and say, "Now, that's much better, isn't it?" 
A)  Sit down next to the bed and say, "You don't act fine." 
B)  Pat him on the shoulder and continue on rounds. 
C)  Say, from the doorway, "If you need anything, just call me." 
D)  Assist the patient to sit up and say, "Now, that's much better, isn't it?"

Question 11

What is successful communication dependent on? (Select all that apply.)

Accepted Answer

A)  The need to share information with someone else 
B)  Empathetic listening 
C)  Assessing or correcting communication barriers 
D)  Using perfect grammar 
E)  Use of a variety of communication skills 
A)  The need to share information with someone else 
B)  Empathetic listening 
C)  Assessing or correcting communication barriers 
D)  Using perfect grammar 
E)  Use of a variety of communication skills

Question 12

When the nurse is inquiring about the patient's level of pain, which of the following statements would best support the patient?

Accepted Answer

A)  "Does your stomach hurt now?" 
B)  "How would you describe your pain?" 
C)  "When the pain occurs, does the medicine help?" 
D)  "Do you use more than one pain remedy?" 
A)  "Does your stomach hurt now?" 
B)  "How would you describe your pain?" 
C)  "When the pain occurs, does the medicine help?" 
D)  "Do you use more than one pain remedy?"

When entering the room of an older adult to insert a catheter, what would be the most effective approach by the nurse?

Which best defines therapeutic communication?

Which of the following examples represent "elderspeak?" (Select all that apply.)

When asked about the severity of pain, the 93-year-old patient does not answer right away. What is the best response by the nurse?

In what respect do Baby Boombers differ from young adults? (Select all that apply.)

What is the goal of empathetic listening?

When the nurse answers the call light after a delay of 5 minutes, the angry patient says, "You made me wait an hour. I'm in pain and no one's willing to help me." What is the best response by the nurse?

The area between 4 and 12 feet of a person is commonly referred to as which of the following?

What would the nurse be conveying when using touch as a form of communication? (Select all that apply.)

Seeing a patient with his head in his arms resting on the over-the-bed table, the nurse steps into the room and asks if the patient feels ill. The patient, without raising his head, says, "I'm fine." What would be an appropriate response of the nurse?

What is successful communication dependent on? (Select all that apply.)

When the nurse is inquiring about the patient's level of pain, which of the following statements would best support the patient?

Trends and Issues

Theories of Aging

Physiologic Changes

Health Promotion, Health Maintenance, and Home Health Considerations

Maintaining Fluid Balance and Meeting Nutritional Needs

Medications and Older Adults

Health Assessment of Older Adults

Meeting Safety Needs of Older Adults

Cognition and Perception

Self-Perception and Self-Concept

Roles and Relationships

Coping and Stress

Values and Beliefs

End-Of-Life Care

Sexuality and Aging

Care of Aging Skin and Mucous Membranes

Elimination

Activity and Exercise

Sleep and Rest

Filters

Exam 5: Communicating With Older Adults

When entering the room of an older adult to insert a catheter, what would be the most effective approach by the nurse?

Which best defines therapeutic communication?

Which of the following examples represent "elderspeak?" (Select all that apply.)

When asked about the severity of pain, the 93-year-old patient does not answer right away. What is the best response by the nurse?

In what respect do Baby Boombers differ from young adults? (Select all that apply.)

What is the goal of empathetic listening?

When the nurse answers the call light after a delay of 5 minutes, the angry patient says, "You made me wait an hour. I'm in pain and no one's willing to help me." What is the best response by the nurse?

The area between 4 and 12 feet of a person is commonly referred to as which of the following?

What would the nurse be conveying when using touch as a form of communication? (Select all that apply.)

Seeing a patient with his head in his arms resting on the over-the-bed table, the nurse steps into the room and asks if the patient feels ill. The patient, without raising his head, says, "I'm fine." What would be an appropriate response of the nurse?

What is successful communication dependent on? (Select all that apply.)

When the nurse is inquiring about the patient's level of pain, which of the following statements would best support the patient?

Trends and Issues

Theories of Aging

Physiologic Changes

Health Promotion, Health Maintenance, and Home Health Considerations

Maintaining Fluid Balance and Meeting Nutritional Needs

Medications and Older Adults

Health Assessment of Older Adults

Meeting Safety Needs of Older Adults

Cognition and Perception

Self-Perception and Self-Concept

Roles and Relationships

Coping and Stress

Values and Beliefs

End-Of-Life Care

Sexuality and Aging

Care of Aging Skin and Mucous Membranes

Elimination

Activity and Exercise

Sleep and Rest

Filters