Question 1

Communication between those who are unlike culturally and have different views of the world is known as __________.

Accepted Answer

A)  competent communication 
B)  cultural communication 
C)  ethnocentric communication 
D)  intercultural communication 
A)  competent communication 
B)  cultural communication 
C)  ethnocentric communication 
D)  intercultural communication D

Question 2

Competent communicators who practice intercultural sensitivity are those who __________.

Accepted Answer

A)  insist that others adhere to their cultural beliefs and practices 
B)  call attention to behaviors that others may find offensive 
C)  maintain awareness of behaviors that may offend others 
D)  eliminate their own beliefs and practices 
A)  insist that others adhere to their cultural beliefs and practices 
B)  call attention to behaviors that others may find offensive 
C)  maintain awareness of behaviors that may offend others 
D)  eliminate their own beliefs and practices C

Question 3

Which statement correctly describes Hofstede's cultural dimensions and the role they play in communication?

Accepted Answer

A)  All individuals from a particular country communicate in a particular manner depending on its cultural orientations. 
B)  Individuals living in individualistic cultures are better communicators than those living in collectivistic cultures. 
C)  People and nations fall upon a continuum of cultural differences which affect their communication choices. 
D)  Individuals living in achievement-oriented cultures are considered the most competent communicators. 
A)  All individuals from a particular country communicate in a particular manner depending on its cultural orientations. 
B)  Individuals living in individualistic cultures are better communicators than those living in collectivistic cultures. 
C)  People and nations fall upon a continuum of cultural differences which affect their communication choices. 
D)  Individuals living in achievement-oriented cultures are considered the most competent communicators. C

Question 4

Social identity theory identifies __________ as representing the unique qualities of ourselves.

Accepted Answer

A)  personal identity 
B)  social identity 
C)  in-groups 
D)  out-groups 
A)  personal identity 
B)  social identity 
C)  in-groups 
D)  out-groups

Question 5

Which statement best explains why intercultural communication has become more important in the modern world?

Accepted Answer

A)  We all experience increased exposure to other cultures. 
B)  Perception is universal. 
C)  It is important to shape a consistent worldview. 
D)  The connection between culture and communication is complex. 
A)  We all experience increased exposure to other cultures. 
B)  Perception is universal. 
C)  It is important to shape a consistent worldview. 
D)  The connection between culture and communication is complex.

Question 6

Explain social identity theory, including the role of in-groups and out-groups.

Accepted Answer

-Social identity theory teaches us that

Question 7

When a new family moved in next door to Darrius, he was curious. They looked and acted differently than him. In order to prevent future miscommunication or misunderstandings, what strategy do you suggest for Darrius?

Accepted Answer

A)  assume the new family shares his values and beliefs 
B)  make inferences based on their appearance 
C)  learn more about the new family and their culture 
D)  keep to himself 
A)  assume the new family shares his values and beliefs 
B)  make inferences based on their appearance 
C)  learn more about the new family and their culture 
D)  keep to himself

Question 8

Emmie is a new employee at a local firm. On her first day, she enters a training program with three other new employees, and they all quickly become friends, often eating lunch together or socializing after work. For Emmie, the other new employees represent a(n) __________.

Accepted Answer

A)  out-group 
B)  in-group 
C)  co-culture 
D)  dominant culture 
A)  out-group 
B)  in-group 
C)  co-culture 
D)  dominant culture

Question 9

Today, we would characterize dominant U.S. culture as __________.

Accepted Answer

A)  similar to that of all democratic nations 
B)  limited to white, Western European, English-speaking, Protestant, heterosexual men 
C)  unchanging since the founding of the country 
D)  changing and more reflective of diversity 
A)  similar to that of all democratic nations 
B)  limited to white, Western European, English-speaking, Protestant, heterosexual men 
C)  unchanging since the founding of the country 
D)  changing and more reflective of diversity

Question 10

All the groups with which we identity and to which we feel we belong are our __________.

Accepted Answer

A)  family groups 
B)  out-groups 
C)  friend groups 
D)  in-groups 
A)  family groups 
B)  out-groups 
C)  friend groups 
D)  in-groups

Question 11

Which type of culture values assertiveness, ambition, and competitiveness?

Accepted Answer

A)  achievement culture 
B)  nurturing culture 
C)  high power distance 
D)  low power distance 
A)  achievement culture 
B)  nurturing culture 
C)  high power distance 
D)  low power distance

Question 12

You are most likely to grow up believing that you are free to question or challenge authority if you were brought up in a culture with __________.

Accepted Answer

A)  a high-context orientation 
B)  a low-context orientation 
C)  a low power distance orientation 
D)  a high power distance orientation 
A)  a high-context orientation 
B)  a low-context orientation 
C)  a low power distance orientation 
D)  a high power distance orientation

Question 13

What typically happens when we experience culture shock?

Accepted Answer

A)  We experience psychological discomfort. 
B)  We are discriminated against. 
C)  We experience physical discomfort. 
D)  We feel superior to those of another culture. 
A)  We experience psychological discomfort. 
B)  We are discriminated against. 
C)  We experience physical discomfort. 
D)  We feel superior to those of another culture.

Question 14

Does one's culture affect communication interactions with those in power? Explain how individuals in high power distance and low power distance cultures differ in their communication behaviors.

Accepted Answer

-Our cultural beliefs about power distan

Question 15

When Garrett's family moves across town, he is the only student of his ethnicity at his new high school. On the first day of class, he is nervous and uneasy, a communication barrier known as __________.

Accepted Answer

A)  stereotyping 
B)  anxiety 
C)  ethnocentrism 
D)  discrimination 
A)  stereotyping 
B)  anxiety 
C)  ethnocentrism 
D)  discrimination

Question 16

Individuals who practice empathy are able to change their__________.

Accepted Answer

A)  beliefs 
B)  culture 
C)  values 
D)  perceptions 
A)  beliefs 
B)  culture 
C)  values 
D)  perceptions

Question 17

How can those seeking to understand another culture in a far-away part of the world most easily increase their knowledge?

Accepted Answer

A)  work to eliminate their own ethnocentrism 
B)  identify others in the community who are seeking this knowledge 
C)  practice intercultural sensitivity with people you meet 
D)  engage with other cultures through online communities 
A)  work to eliminate their own ethnocentrism 
B)  identify others in the community who are seeking this knowledge 
C)  practice intercultural sensitivity with people you meet 
D)  engage with other cultures through online communities

Question 18

Ethnocentrism is a(n) __________ that our own culture is superior to all others.

Accepted Answer

A)  learned belief 
B)  inborn trait 
C)  reasonable assumption 
D)  discriminatory behavior 
A)  learned belief 
B)  inborn trait 
C)  reasonable assumption 
D)  discriminatory behavior

Question 19

Define intercultural communication, and explain why it occurs. Provide an example of your own experience with this challenge, and describe the communication outcome.

Accepted Answer

-Intercultural communication is communic

Question 20

What communication strategy is most effective in connecting with others through culture?

Accepted Answer

A)  behavioral confirmation 
B)  thinking before you speak 
C)  overaccommodation 
D)  behavioral affirmation 
A)  behavioral confirmation 
B)  thinking before you speak 
C)  overaccommodation 
D)  behavioral affirmation

Communication between those who are unlike culturally and have different views of the world is known as __________.

Competent communicators who practice intercultural sensitivity are those who __________.

Which statement correctly describes Hofstede's cultural dimensions and the role they play in communication?

Social identity theory identifies __________ as representing the unique qualities of ourselves.

Which statement best explains why intercultural communication has become more important in the modern world?

Explain social identity theory, including the role of in-groups and out-groups.

When a new family moved in next door to Darrius, he was curious. They looked and acted differently than him. In order to prevent future miscommunication or misunderstandings, what strategy do you suggest for Darrius?

Emmie is a new employee at a local firm. On her first day, she enters a training program with three other new employees, and they all quickly become friends, often eating lunch together or socializing after work. For Emmie, the other new employees represent a(n) __________.

Today, we would characterize dominant U.S. culture as __________.

All the groups with which we identity and to which we feel we belong are our __________.

Which type of culture values assertiveness, ambition, and competitiveness?

You are most likely to grow up believing that you are free to question or challenge authority if you were brought up in a culture with __________.

What typically happens when we experience culture shock?

Does one's culture affect communication interactions with those in power? Explain how individuals in high power distance and low power distance cultures differ in their communication behaviors.

When Garrett's family moves across town, he is the only student of his ethnicity at his new high school. On the first day of class, he is nervous and uneasy, a communication barrier known as __________.

Individuals who practice empathy are able to change their__________.

How can those seeking to understand another culture in a far-away part of the world most easily increase their knowledge?

Ethnocentrism is a(n) __________ that our own culture is superior to all others.

Define intercultural communication, and explain why it occurs. Provide an example of your own experience with this challenge, and describe the communication outcome.

What communication strategy is most effective in connecting with others through culture?

Connecting Process and Principles in the 21st Century

Connecting Perception, Self, and Communication

Connecting Through Verbal Communication

Connecting Through Nonverbal Communication

Connecting Through Social Media and New Technologies

Connecting Listening and Thinking in the Communication Process

Selecting a Topic and Connecting to the Audience

Research: Gathering and Using Information

Organizing and Outlining Your Speech

Managing Anxiety and Apprehension When Delivering Your Speech

Informative and Persuasive Speaking

Connecting Through Interpersonal Communication: Developing, Maintaining, and Dissolving Relationships

Connecting Through Participating in Groups and Teams

Connecting Through Workplace Communication: Preparing for Your Future

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Exam 3: Connecting Through Culture and Diversity

Communication between those who are unlike culturally and have different views of the world is known as __________.

Competent communicators who practice intercultural sensitivity are those who __________.

Which statement correctly describes Hofstede's cultural dimensions and the role they play in communication?

Social identity theory identifies __________ as representing the unique qualities of ourselves.

Which statement best explains why intercultural communication has become more important in the modern world?

Explain social identity theory, including the role of in-groups and out-groups.

When a new family moved in next door to Darrius, he was curious. They looked and acted differently than him. In order to prevent future miscommunication or misunderstandings, what strategy do you suggest for Darrius?

Emmie is a new employee at a local firm. On her first day, she enters a training program with three other new employees, and they all quickly become friends, often eating lunch together or socializing after work. For Emmie, the other new employees represent a(n) __________.

Today, we would characterize dominant U.S. culture as __________.

All the groups with which we identity and to which we feel we belong are our __________.

Which type of culture values assertiveness, ambition, and competitiveness?

You are most likely to grow up believing that you are free to question or challenge authority if you were brought up in a culture with __________.

What typically happens when we experience culture shock?

Does one's culture affect communication interactions with those in power? Explain how individuals in high power distance and low power distance cultures differ in their communication behaviors.

When Garrett's family moves across town, he is the only student of his ethnicity at his new high school. On the first day of class, he is nervous and uneasy, a communication barrier known as __________.

Individuals who practice empathy are able to change their__________.

How can those seeking to understand another culture in a far-away part of the world most easily increase their knowledge?

Ethnocentrism is a(n) __________ that our own culture is superior to all others.

Define intercultural communication, and explain why it occurs. Provide an example of your own experience with this challenge, and describe the communication outcome.

What communication strategy is most effective in connecting with others through culture?

Connecting Process and Principles in the 21st Century

Connecting Perception, Self, and Communication

Connecting Through Verbal Communication

Connecting Through Nonverbal Communication

Connecting Through Social Media and New Technologies

Connecting Listening and Thinking in the Communication Process

Selecting a Topic and Connecting to the Audience

Research: Gathering and Using Information

Organizing and Outlining Your Speech

Managing Anxiety and Apprehension When Delivering Your Speech

Informative and Persuasive Speaking

Connecting Through Interpersonal Communication: Developing, Maintaining, and Dissolving Relationships

Connecting Through Participating in Groups and Teams

Connecting Through Workplace Communication: Preparing for Your Future

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