Question 1

Technology has matured to the point that as new technologies are introduced, potential ethical issues are immediately addressed.

Accepted Answer

A) True 
 B)False  False

Question 2

The context and recipient determine the value of information.

Accepted Answer

A) True 
 B)False  True

Question 3

Identify three behavioral red flags that can derail a knowledge management system.

Accepted Answer

1. Being seen as a whistle-blower or messenger of bad news
2. Fear of losing one's place as a knowledge gatekeeper
3. Hiding to avoid requests from others; knowledge sharing takes time.

Question 4

Structural capital is a form of intellectual capital that deals with the knowledge, skills, and innovativeness of employees.

Accepted Answer

A) True 
 B)False

Question 5

Distinguish between tacit and explicit knowledge.

Accepted Answer

Tacit knowledge exists within

Question 6

The form of intellectual capital that consists of knowledge, skills, and innovativeness of employees is called:

Accepted Answer

A)  structural capital. 
B)  human capital. 
C)  customer capital. 
D)  None of the above 
A)  structural capital. 
B)  human capital. 
C)  customer capital. 
D)  None of the above

Question 7

People openly share knowledge in an organization, incentives are rarely required.

Accepted Answer

A) True 
 B)False

Question 8

The capabilities embedded in software, hardware, databases and organizational structure is referred to as:

Accepted Answer

A)  structural capital. 
B)  human capital. 
C)  customer capital. 
D)  None of the above 
A)  structural capital. 
B)  human capital. 
C)  customer capital. 
D)  None of the above

Question 9

Knowledge sharing is impacted by culture.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is a behavioral red flag that can derail knowledge management?

Accepted Answer

A)  being seen as a whistle-blower 
B)  being seen as a messenger of bad news 
C)  losing one's place as a knowledge gatekeeper 
D)  All of the above 
A)  being seen as a whistle-blower 
B)  being seen as a messenger of bad news 
C)  losing one's place as a knowledge gatekeeper 
D)  All of the above

Question 11

List and describe the three types of capital created by the four stages of Giga knowledge management framework.

Accepted Answer

The four stages of the Giga Knowledge ma

Question 12

Executives who share two vertical roles are referred to as T-shaped managers.

Accepted Answer

A) True 
 B)False

Question 13

Describe human, structural, and customer capital.

Accepted Answer

Human capital consists of the knowledge,

Question 14

Patents and copyrights are the only way to protect intellectual copyrights.

Accepted Answer

A) True 
 B)False

Question 15

Describe what is meant by the term T-shaped manager.

Accepted Answer

T-shaped managers are executives who hav

Question 16

________ knowledge exists in people's minds and is difficult to make accessible to others.

Accepted Answer

A)  Explicit 
B)  Tacit 
C)  Spiral 
D)  None of the above 
A)  Explicit 
B)  Tacit 
C)  Spiral 
D)  None of the above

Question 17

Managing knowledge is easier than managing data because the source of knowledge is always internal to an organization.

Accepted Answer

A) True 
 B)False

Question 18

Knowledge and intellectual capital are synonymous terms.

Accepted Answer

A) True 
 B)False

Question 19

The goal of a knowledge sharing system is unlimited information sharing.

Accepted Answer

A) True 
 B)False

Question 20

Explicit knowledge can be codified.

Accepted Answer

A) True 
 B)False

Technology has matured to the point that as new technologies are introduced, potential ethical issues are immediately addressed.

The context and recipient determine the value of information.

Identify three behavioral red flags that can derail a knowledge management system.

Structural capital is a form of intellectual capital that deals with the knowledge, skills, and innovativeness of employees.

Distinguish between tacit and explicit knowledge.

The form of intellectual capital that consists of knowledge, skills, and innovativeness of employees is called:

People openly share knowledge in an organization, incentives are rarely required.

The capabilities embedded in software, hardware, databases and organizational structure is referred to as:

Knowledge sharing is impacted by culture.

Which of the following is a behavioral red flag that can derail knowledge management?

List and describe the three types of capital created by the four stages of Giga knowledge management framework.

Executives who share two vertical roles are referred to as T-shaped managers.

Describe human, structural, and customer capital.

Patents and copyrights are the only way to protect intellectual copyrights.

Describe what is meant by the term T-shaped manager.

________ knowledge exists in people's minds and is difficult to make accessible to others.

Managing knowledge is easier than managing data because the source of knowledge is always internal to an organization.

Knowledge and intellectual capital are synonymous terms.

The goal of a knowledge sharing system is unlimited information sharing.

Explicit knowledge can be codified.

Information Systems Management in the Global Economy

The Top Is Job

Strategic Uses of Information Technology

Strategic Information Systems Planning

Designing Corporate It Architecture

Managing Telecommunications

Managing Corporate Information Resources

Managing Partnership-Based It Operations

Technology for Developing Effective Systems

Management Issues in System Development

Managing Information Security

Supporting Information-Centric Decision Making

Supporting It-Enabled Collaboration

The Opportunities and Challenges Ahead

Filters

Exam 14: Supporting Knowledge Work

Technology has matured to the point that as new technologies are introduced, potential ethical issues are immediately addressed.

The context and recipient determine the value of information.

Identify three behavioral red flags that can derail a knowledge management system.

Structural capital is a form of intellectual capital that deals with the knowledge, skills, and innovativeness of employees.

Distinguish between tacit and explicit knowledge.

The form of intellectual capital that consists of knowledge, skills, and innovativeness of employees is called:

People openly share knowledge in an organization, incentives are rarely required.

The capabilities embedded in software, hardware, databases and organizational structure is referred to as:

Knowledge sharing is impacted by culture.

Which of the following is a behavioral red flag that can derail knowledge management?

List and describe the three types of capital created by the four stages of Giga knowledge management framework.

Executives who share two vertical roles are referred to as T-shaped managers.

Describe human, structural, and customer capital.

Patents and copyrights are the only way to protect intellectual copyrights.

Describe what is meant by the term T-shaped manager.

________ knowledge exists in people's minds and is difficult to make accessible to others.

Managing knowledge is easier than managing data because the source of knowledge is always internal to an organization.

Knowledge and intellectual capital are synonymous terms.

The goal of a knowledge sharing system is unlimited information sharing.

Explicit knowledge can be codified.

Information Systems Management in the Global Economy

The Top Is Job

Strategic Uses of Information Technology

Strategic Information Systems Planning

Designing Corporate It Architecture

Managing Telecommunications

Managing Corporate Information Resources

Managing Partnership-Based It Operations

Technology for Developing Effective Systems

Management Issues in System Development

Managing Information Security

Supporting Information-Centric Decision Making

Supporting It-Enabled Collaboration

The Opportunities and Challenges Ahead

Filters