Question 1

Which of the following is not a way to measure a manager's effectiveness?

Accepted Answer

A)  increased company efficiency 
B)  reduced employee headcount 
C)  improved decision making 
D)  None of the above 
A)  increased company efficiency 
B)  reduced employee headcount 
C)  improved decision making 
D)  None of the above

Question 2

Sometimes it is necessary to develop cultural workarounds to be able to build knowledge management efforts within an organization.

Accepted Answer

A) True 
 B)False

Question 3

Intellectual property rights are protected by:

Accepted Answer

A)  copyrights. 
B)  patents. 
C)  trademarks. 
D)  All of the above 
A)  copyrights. 
B)  patents. 
C)  trademarks. 
D)  All of the above

Question 4

Why is the term knowledge management considered a misnomer by some experts?

Accepted Answer

Knowledge cannot be controlled or engine

Question 5

Transferring tacit knowledge to others is referred to as:

Accepted Answer

A)  knowledge sharing. 
B)  knowledge transition. 
C)  knowledge transportation. 
D)  knowledge mining. 
A)  knowledge sharing. 
B)  knowledge transition. 
C)  knowledge transportation. 
D)  knowledge mining.

Question 6

Tacit knowledge exists within a person's mind.

Accepted Answer

A) True 
 B)False

Question 7

Executives who have both a vertical and horizontal role are referred to as:

Accepted Answer

A)  S-shaped managers 
B)  T-shaped managers 
C)  M-shaped managers 
D)  None of the above 
A)  S-shaped managers 
B)  T-shaped managers 
C)  M-shaped managers 
D)  None of the above

Question 8

According to Stewart a knowledge management system needs to be designed to fit the people who use it, not the other way around.

Accepted Answer

A) True 
 B)False

Question 9

A knowledge sharing culture takes time to implement within an organization and cannot just be mandated by top management.

Accepted Answer

A) True 
 B)False

Question 10

Discuss three ways to increase information privacy protection.

Accepted Answer

1. National level treat privacy as a soc

Question 11

Tacit knowledge is easy to articulate.

Accepted Answer

A) True 
 B)False

Question 12

Tacit knowledge can be turned into explicit knowledge.

Accepted Answer

A) True 
 B)False

Question 13

The form of intellectual capital that is concerned with its relationships and network of associates is referred to as:

Accepted Answer

A)  structural capital. 
B)  human capital. 
C)  customer capital. 
D)  None of the above 
A)  structural capital. 
B)  human capital. 
C)  customer capital. 
D)  None of the above

Question 14

Groupware is most useful for structured information.

Accepted Answer

A) True 
 B)False

Question 15

________ includes freedom from intrusion and the right to control information about oneself.

Accepted Answer

A)  Privacy 
B)  Security 
C)  Information restriction 
D)  None of the above 
A)  Privacy 
B)  Security 
C)  Information restriction 
D)  None of the above

Question 16

The use of third-party cookies can be viewed as a form of invasion of privacy.

Accepted Answer

A) True 
 B)False

Question 17

________ knowledge can be articulated and codified.

Accepted Answer

A)  Explicit 
B)  Tacit 
C)  Spiral 
D)  None of the above 
A)  Explicit 
B)  Tacit 
C)  Spiral 
D)  None of the above

Question 18

According to Hansen and Von Oetinger, list fives ways that horizontal work is measured.

Accepted Answer

1. Increased company efficiency from tra

Question 19

Brand recognition is a part of:

Accepted Answer

A)  human capital. 
B)  structural capital. 
C)  customer capital. 
D)  All of the above 
A)  human capital. 
B)  structural capital. 
C)  customer capital. 
D)  All of the above

Question 20

Which of the following is true of knowledge management?

Accepted Answer

A)  Knowledge can be controlled. 
B)  Knowledge can be leveraged. 
C)  Knowledge can be engineered. 
D)  All of the above 
A)  Knowledge can be controlled. 
B)  Knowledge can be leveraged. 
C)  Knowledge can be engineered. 
D)  All of the above

Which of the following is not a way to measure a manager's effectiveness?

Sometimes it is necessary to develop cultural workarounds to be able to build knowledge management efforts within an organization.

Intellectual property rights are protected by:

Why is the term knowledge management considered a misnomer by some experts?

Transferring tacit knowledge to others is referred to as:

Tacit knowledge exists within a person's mind.

Executives who have both a vertical and horizontal role are referred to as:

According to Stewart a knowledge management system needs to be designed to fit the people who use it, not the other way around.

A knowledge sharing culture takes time to implement within an organization and cannot just be mandated by top management.

Discuss three ways to increase information privacy protection.

Tacit knowledge is easy to articulate.

Tacit knowledge can be turned into explicit knowledge.

The form of intellectual capital that is concerned with its relationships and network of associates is referred to as:

Groupware is most useful for structured information.

________ includes freedom from intrusion and the right to control information about oneself.

The use of third-party cookies can be viewed as a form of invasion of privacy.

________ knowledge can be articulated and codified.

According to Hansen and Von Oetinger, list fives ways that horizontal work is measured.

Brand recognition is a part of:

Which of the following is true of knowledge management?

Information Systems Management in the Global Economy

The Top Is Job

Strategic Uses of Information Technology

Strategic Information Systems Planning

Designing Corporate It Architecture

Managing Telecommunications

Managing Corporate Information Resources

Managing Partnership-Based It Operations

Technology for Developing Effective Systems

Management Issues in System Development

Managing Information Security

Supporting Information-Centric Decision Making

Supporting It-Enabled Collaboration

The Opportunities and Challenges Ahead

Filters

Exam 14: Supporting Knowledge Work

Which of the following is not a way to measure a manager's effectiveness?

Sometimes it is necessary to develop cultural workarounds to be able to build knowledge management efforts within an organization.

Intellectual property rights are protected by:

Why is the term knowledge management considered a misnomer by some experts?

Transferring tacit knowledge to others is referred to as:

Tacit knowledge exists within a person's mind.

Executives who have both a vertical and horizontal role are referred to as:

According to Stewart a knowledge management system needs to be designed to fit the people who use it, not the other way around.

A knowledge sharing culture takes time to implement within an organization and cannot just be mandated by top management.

Discuss three ways to increase information privacy protection.

Tacit knowledge is easy to articulate.

Tacit knowledge can be turned into explicit knowledge.

The form of intellectual capital that is concerned with its relationships and network of associates is referred to as:

Groupware is most useful for structured information.

________ includes freedom from intrusion and the right to control information about oneself.

The use of third-party cookies can be viewed as a form of invasion of privacy.

________ knowledge can be articulated and codified.

According to Hansen and Von Oetinger, list fives ways that horizontal work is measured.

Brand recognition is a part of:

Which of the following is true of knowledge management?

Information Systems Management in the Global Economy

The Top Is Job

Strategic Uses of Information Technology

Strategic Information Systems Planning

Designing Corporate It Architecture

Managing Telecommunications

Managing Corporate Information Resources

Managing Partnership-Based It Operations

Technology for Developing Effective Systems

Management Issues in System Development

Managing Information Security

Supporting Information-Centric Decision Making

Supporting It-Enabled Collaboration

The Opportunities and Challenges Ahead

Filters