Question 1

Which is not one of the four individual difference factors featured and discussed in this chapter?

Accepted Answer

A) personality 
B) ability 
C) needs 
D) emotions 
E) attitudes 
A) personality 
B) ability 
C) needs 
D) emotions 
E) attitudes

Question 2

Which Big Five personality trait predicts successful customer service?

Accepted Answer

A) extroversion 
B) conscientiousness 
C) agreeableness 
D) openness 
E) neuroticism 
A) extroversion 
B) conscientiousness 
C) agreeableness 
D) openness 
E) neuroticism

Question 3

Emotional stability and openness to experience are the Big Five traits that best predict success for salespeople.

Accepted Answer

A) True 
 B)False

Question 4

Which Dark Triad trait is positively related to objective career success in the form of salary levels and status?

Accepted Answer

A) introversion 
B) neuroticism 
C) Machiavellianism 
D) psychopathy 
E) narcissism 
A) introversion 
B) neuroticism 
C) Machiavellianism 
D) psychopathy 
E) narcissism

Question 5

An ambivert is someone who possesses both moderate levels of introversion and extroversion.

Accepted Answer

A) True 
 B)False

Question 6

A meta-analysis on generational differences revealed that

Accepted Answer

A) there were large meaningful differences across generations. 
B) across-generation differences were mild or essentially zero. 
C) baby boomers were more introverted than were members of Generation Z. 
D) baby boomers were more introverted than were members of Generation X. 
E) Generation Z were the most open to experience. 
A) there were large meaningful differences across generations. 
B) across-generation differences were mild or essentially zero. 
C) baby boomers were more introverted than were members of Generation Z. 
D) baby boomers were more introverted than were members of Generation X. 
E) Generation Z were the most open to experience.

Question 7

Locus of control is a personality trait assessed by core self-evaluations.

Accepted Answer

A) True 
 B)False

Question 8

High levels of ________ are associated with lower stress at work and reduced work-family conflict.

Accepted Answer

A) extroversion 
B) core self-evaluations 
C) positive emotions 
D) positive moods 
E) agreeableness 
A) extroversion 
B) core self-evaluations 
C) positive emotions 
D) positive moods 
E) agreeableness

Question 9

A(n)________ is a longer held and less intense feeling that does not necessarily occur in reaction to the environment.

Accepted Answer

A) emotion 
B) mood 
C) attitude 
D) positive affective state 
E) negative affective state 
A) emotion 
B) mood 
C) attitude 
D) positive affective state 
E) negative affective state

Question 10

Tom is applying for a job, but his hopes are low. He feels that the company he is applying to controls the shots, and there is nothing he can do about it. Tom is likely low in

Accepted Answer

A) self-monitoring. 
B) self-esteem. 
C) self-efficacy. 
D) self-actualization. 
E) locus of control. 
A) self-monitoring. 
B) self-esteem. 
C) self-efficacy. 
D) self-actualization. 
E) locus of control.

Question 11

"I tend to lack remorse," "I tend to be callous or insensitive." These statements most likely measure which personality trait?

Accepted Answer

A) introversion 
B) neuroticism 
C) Machiavellianism 
D) psychopathy 
E) narcissism 
A) introversion 
B) neuroticism 
C) Machiavellianism 
D) psychopathy 
E) narcissism

Question 12

Which type of commitment is an emotional attachment to the organization?

Accepted Answer

A) endurance 
B) emotional 
C) continuance 
D) normative 
E) affective 
A) endurance 
B) emotional 
C) continuance 
D) normative 
E) affective

Question 13

What is the name for the general value we ascribe to ourselves?

Accepted Answer

A) self-esteem 
B) self-monitoring 
C) locus of control 
D) emotional Intelligence 
E) self-control 
A) self-esteem 
B) self-monitoring 
C) locus of control 
D) emotional Intelligence 
E) self-control

Question 14

Agreeableness is the Big Five trait that almost universally predicts performance for all jobs.

Accepted Answer

A) True 
 B)False

Question 15

Which statement would someone scoring high on Psychopathy agree with?

Accepted Answer

A) I tend to manipulate others to get my way. 
B) I tend to seek prestige or status. 
C) I tend to want others to admire me. 
D) I tend not to be too concerned with the morality of my actions. 
E) I tend to exploit others toward my own end. 
A) I tend to manipulate others to get my way. 
B) I tend to seek prestige or status. 
C) I tend to want others to admire me. 
D) I tend not to be too concerned with the morality of my actions. 
E) I tend to exploit others toward my own end.

Question 16

In a recent study, men who were ________ earned considerably more than did men who were not.

Accepted Answer

A) neurotic 
B) closed-minded 
C) introverted 
D) disagreeable 
E) conscientious 
A) neurotic 
B) closed-minded 
C) introverted 
D) disagreeable 
E) conscientious

Question 17

Which is not a Big Five personality trait?

Accepted Answer

A) extroversion 
B) conscientiousness 
C) agreeableness 
D) narcissism 
E) neuroticism 
A) extroversion 
B) conscientiousness 
C) agreeableness 
D) narcissism 
E) neuroticism

Question 18

Moods are shorter held but more intense feelings than are emotions.

Accepted Answer

A) True 
 B)False

Question 19

________ commitment is an attitude representing the extent to which an employee identifies with his or her organization and desires to remain a member of it.

Accepted Answer

A) Affective 
B) Normative 
C) Organizational 
D) Continuance 
E) Endurance 
A) Affective 
B) Normative 
C) Organizational 
D) Continuance 
E) Endurance

Question 20

Describe individual differences and the role of context in understanding human behavior.

Accepted Answer

. The answer should overview the four, i

Which is not one of the four individual difference factors featured and discussed in this chapter?

Which Big Five personality trait predicts successful customer service?

Emotional stability and openness to experience are the Big Five traits that best predict success for salespeople.

Which Dark Triad trait is positively related to objective career success in the form of salary levels and status?

An ambivert is someone who possesses both moderate levels of introversion and extroversion.

A meta-analysis on generational differences revealed that

Locus of control is a personality trait assessed by core self-evaluations.

High levels of ________ are associated with lower stress at work and reduced work-family conflict.

A(n)________ is a longer held and less intense feeling that does not necessarily occur in reaction to the environment.

Tom is applying for a job, but his hopes are low. He feels that the company he is applying to controls the shots, and there is nothing he can do about it. Tom is likely low in

"I tend to lack remorse," "I tend to be callous or insensitive." These statements most likely measure which personality trait?

Which type of commitment is an emotional attachment to the organization?

What is the name for the general value we ascribe to ourselves?

Agreeableness is the Big Five trait that almost universally predicts performance for all jobs.

Which statement would someone scoring high on Psychopathy agree with?

In a recent study, men who were ________ earned considerably more than did men who were not.

Which is not a Big Five personality trait?

Moods are shorter held but more intense feelings than are emotions.

________ commitment is an attitude representing the extent to which an employee identifies with his or her organization and desires to remain a member of it.

Describe individual differences and the role of context in understanding human behavior.

Ob: What It Is and Why It Matters

The Central Role of People in Organizations

Workplace Stress

Problem Solving

Organizational Ethics

Persuasive Communication

Motivation

Conflict Negotiation

Power Influence

Leadership

Team Effectiveness

Culture Diversity

Organizational Structure Design

Making Change

Filters

Exam 3: Individual Differences

Which is not one of the four individual difference factors featured and discussed in this chapter?

Which Big Five personality trait predicts successful customer service?

Emotional stability and openness to experience are the Big Five traits that best predict success for salespeople.

Which Dark Triad trait is positively related to objective career success in the form of salary levels and status?

An ambivert is someone who possesses both moderate levels of introversion and extroversion.

A meta-analysis on generational differences revealed that

Locus of control is a personality trait assessed by core self-evaluations.

High levels of ________ are associated with lower stress at work and reduced work-family conflict.

A(n)________ is a longer held and less intense feeling that does not necessarily occur in reaction to the environment.

Tom is applying for a job, but his hopes are low. He feels that the company he is applying to controls the shots, and there is nothing he can do about it. Tom is likely low in

"I tend to lack remorse," "I tend to be callous or insensitive." These statements most likely measure which personality trait?

Which type of commitment is an emotional attachment to the organization?

What is the name for the general value we ascribe to ourselves?

Agreeableness is the Big Five trait that almost universally predicts performance for all jobs.

Which statement would someone scoring high on Psychopathy agree with?

In a recent study, men who were ________ earned considerably more than did men who were not.

Which is not a Big Five personality trait?

Moods are shorter held but more intense feelings than are emotions.

________ commitment is an attitude representing the extent to which an employee identifies with his or her organization and desires to remain a member of it.

Describe individual differences and the role of context in understanding human behavior.

Ob: What It Is and Why It Matters

The Central Role of People in Organizations

Workplace Stress

Problem Solving

Organizational Ethics

Persuasive Communication

Motivation

Conflict Negotiation

Power Influence

Leadership

Team Effectiveness

Culture Diversity

Organizational Structure Design

Making Change

Filters