Exam 3: Understanding Verbal Messages

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A gesture can be interpreted as a symbol.

(True/False)
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Tara was confused when her husband said his office felt like a zoo as everyone was running around like crazy trying to get things done. Tara remembered going to the zoo as a child with her parents and enjoying the peaceful setting. This exchange demonstrates the _____ meaning of words.

(Multiple Choice)
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Renata refers to the sight-impaired girl in her biology class as "the deaf and dumb one." The bias evident in Renata's language is based on _____.

(Multiple Choice)
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When you are trying to be specific and clarify a message, it is best to use abstract words.

(True/False)
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Trigger words are used to arouse emotions in another person.

(True/False)
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Pam and Terry were discussing their current relationship when Pam decided to talk about what Terry had done in the past to hurt her feelings. This behavior is referred to as _____.

(Multiple Choice)
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When words reflect unqualified, often untrue generalizations that deny individual differences among people, they reflect the language barrier of _____.

(Multiple Choice)
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Kevin uses words like "councilman and mailman" even though he knows not everyone in these jobs is male. Kevin is using _____ language.

(Multiple Choice)
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Which of the following terms is the most concrete?

(Multiple Choice)
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Which of the following exemplifies the concept of polarization?

(Multiple Choice)
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