Exam 5: Listening and Responding

_____ listener considers all sides of an issue before coming to a conclusion.

As Juan sat in his biology lab, the instructor droned on about the techniques of vivisection. Rather than listen to the instructor, Juan kept thinking about the concert he was going to on the weekend. Which of the following stages of listening is Juan having the most trouble with?

A meta-message is defined as the message about the _____.

Paraphrasing means repeating back to the other person exactly what they said word for word.

When you check the accuracy of your understanding of your partner's message by offering a summary in your own words, you are _____.

Karl felt lost in his astrophysics class. Although he wrote down everything his instructor said, the terminology was totally new to him. None of the concepts related to anything he had ever experienced before. In addition, much of the instruction was based on equations and symbols that he didn't recognize. Which listening stage is Karl having trouble with?

Explain and give an example of each of the three self barriers to listening.

Max is attempting to listen to his friend on the phone while watching a baseball game on television. This example illustrates the information-processing barrier of _____.

When asked what she thought of the speaker, Trina said, "He was fine. I liked the speech." What suggestions for improving her responding skills should Trina try next time?

Even though the room was very noisy, Collette chose to focus on what the teacher was saying. Which stage of listening is Collette demonstrating?

Listening to evaluate includes assessing the validity and reliability of the information one hears.

Observing nonverbal behaviors is an important part of listening.

Asha tells her husband that she is frustrated by his lack of help with household chores. However, he does not seem to be listening because he has just returned home from work and is exhausted. This is an example of what type of barrier?

When you confirm your understanding of a message, you are in the process of attending to the message.

The first of the five activities of listening is _____, in which we focus on one sound as we sort through various sounds competing for our attention.

David says to Joe, "I just don't know what to do. I've got a term paper in Johnson's class, a group project in marketing, my boss wants me to work overtime this week, and now Mary is after me to go visit her parents over the weekend." Which of the following would be an appropriate paraphrase of content to David's statement?

In the listening process, remembering and understanding are essentially the same process.

When a person replies in a sarcastic tone, it modifies the meaning of the verbal message and is illustrating which of the following?

The fear of misunderstanding or misrepresenting messages spoken by other people is part of _____.

Brian told Pete that he could not recall the date of the upcoming exam. Brian is not using one of the last parts of the listening process, which is called _____.