Exam 2: Job Performance Concepts and Measures

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When a validity study is done for research purposes, the recommendation is to use which of the following?

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B

BARS are superior to other appraisal formats for reducing rater errors.

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True

One study found that OCBs accounted for _____% f the variance in judgmental performance evaluations:

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C

If judgmental data are based on production data then judgment data is superfluous.

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One type of OCB is assisting other workers.

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The main difference between BARS and BES is in the wording of incidents.

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Measuring production by sales volume is a valid way to measure performance.

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Trait rating scales are a preferred way of judging the performance of employees.

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There is no relationship between judgmental measures and production measures of job performance.

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Selection specialists generally prefer to use job performance data in validation that are collected primarily for other personnel/human resource management purposes, since they are likely to be less biased.

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When using judgmental performance appraisal scales, the recommendation is for supervisors to make one judgment of the overall job dimension or, if she/he is asked to rate the more specific dimensions, they should all be combined into one single score.

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The judgmental measures of BARS or BES are developed to define the scale's rating points by using these as examples:

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Research has shown that the most appropriate behaviors to use as scale points are those representative of desired social behaviors.

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The beneficial behaviors of OCBs are regularly included as statements in job analysis; hence their importance

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Which of the following is NOT a likely promoter of OCBs?

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An employee's peers do, but the employee's superiors do not, provide performance data in 360-Degree Feedback.

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Frame changing is the ability to alternate between multiple ways of performing the tasks of one's job.

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It is disappointing, but no studies have demonstrated positive effects from training programs designed to overcome rater bias.

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Production data consists of the things that can be counted, seen, and compared directly from one worker to another.

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Assisting other workers and teaching new workers are both examples of:

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