Exam 2: Job Performance Concepts and Measures

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Intentional bias is displayed when the rater deliberately distorts the ratings:

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In judging the scale ratings of critical incidents in BARS or BES, a low standard deviation represents more agreement among the raters.

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If accurate individual worker data cannot be gathered, validation is difficult to carry out.

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A difficulty in having team members evaluate each other is that such evaluation, because it focuses on individual performance rather than team performance, is somewhat contrary to the philosophy of teams.

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An employee's peers do, but the employee's superiors do not, provide performance data in 360-Degree Feedback.

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For validation, one should always use multiple criteria.

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Measuring production by sales volume is a valid way to measure performance.

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Research has shown that the most appropriate behaviors to use as scale points are those representative of desired social behaviors.

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