Exam 12: Information Systems and System Development

____ is the phase of system development in which the problem area is studied in depth and the needs of system users are assessed.

When information from an ERP or other type of internal system is exchanged between different applications (either within an organization or between organizations), it is called ____.

When computer systems perform in ways that would be considered intelligent if observed in humans, it is commonly referred to as ____.

What are intelligent agents?

Each step of the ____ produces some type of documentation to pass on to the next step.

In an expert system, the ____ is a software program that applies the rules to the data stored in the knowledge base in order to reach decisions.

Some benefits can be computed relatively easily by calculating the amount of labor the new system will save, the reduction in paperwork it will allow, and so on. These gains are called ____ because they represent quantifiable dollar amounts.

The SCM describes the development of a system from the time it is first studied until the time it is updated or replaced.

A company's ____ oversees routing transaction processing and information systems activities, as well as other computer-related areas.

A(n) ____ is an information system that provides decision makers with regular, routine, and timely information that is used to make decisions.

____ refer to the variety of systems in place to record the details of financial transactions, such as payments and purchases.

A(n) ____ is used to describe the characteristics of data used in a database or other type of computer system.

In addition to the normal business transaction processing systems, there are also specialty transaction processing systems used by law enforcement, the military, and other organizations.

Class diagrams and use case diagrams are used to illustrate systems based on the concept of ____.

The ____ contains a list of technical specifications for equipment, software, and services determined during the system design phase and requests that vendors propose products that meet those specifications.

____ are useful for identifying procedures and summarizing the decision making process for one step of a system.

____ refers to the use of computers to help manage manufacturing operations and control machinery used in those processes.

With a ____, both systems are operated in tandem until it is determined that the new system is working correctly, and then the old system is deactivated.

Systems that link and are used by multiple enterprises-such as a business and its suppliers and other business partners-are often called ____________________ systems.

____________________ is the process of designing and implementing a new or modified system.