Exam 13: Decision-Making Processes

refers to the agreement among mangers about the nature of a problem or opportunity and about which goals and outcomes to pursue.

In intuitive decision-making, sequential logic and explicit reasoning rather than experience or judgement are used to make decisions.

is not considered an important step to the rational approach to decision making.

Problem consensus refers to the disagreement among managers about the nature of a problem or opportunity and about which goals and outcomes to pursue.

are novel and poorly defined, and no procedure exists for solving the problem.

Which one of the following organizational approaches to decision making is considered the analogue of the rational approach used by individual managers?

means organizations accept a satisfactory rather than a maximum level of performance, enabling them to achieve several goals simultaneously.

is not arbitrary or irrational because it is based on years of practice and hands-on experience, often stored in the subconscious.

Which of these is not part of the problem identification stage in rational approach to decision making?

The MT Organization is currently making decision choices in an attempt to resolve problems in its shipping department. The managers of MT have encountered several barriers to their proposed decisions along the way to reaching a workable resolution. According to Mintzberg, these barriers are referred to as .

A coalition is an alliance among several managers who agree about organizational goals and problem priorities.

Tamika's organization has recently experienced several problems. Her managers are working diligently to clearly identify these problems and develop viable solutions to remedy them. It is highly probable Tamika's organization is undergoing which one of the following?

Which one of the following does not identify a specific consequence of the garbage can decision process for organizational decision making?

Programmed decisions are repetitive and well defined, and procedures exist for resolving the problem.

The garbage can model assists in considering separate sections of the organization and the frequent decisions being made by managers throughout.

Toby recently received his MBA degree from a prestigious university. He has sent out several résumés in an attempt to locate employment and has received three acceptable job offers. He is anxious to begin his career and has decided to stop his search and make his employment decision from the three offers. Toby is most likely using which of the following in his decision making?

All of the following except which one is true when exploring the concept known as the garbage can model of the organizational decision process?

The union representatives, bankers, staff specialists, and line department managers of Index Specialties, Incorporated are all in agreement about the organization's goals and how to prioritize its existing problems. These individuals most likely would be considered which one of the following?

Based on the findings of Mintzberg and his associates, in which phase of the decision making process is there a solution shaped to solve the identified problem?