Exam 1: Introduction to Management

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Selecting goals and ways to attain them refers to _____.

(Multiple Choice)
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Marie is head of the advertising department at Terrific Tortillas Inc. She can be described as a general manager.

(True/False)
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A manager's _____ skill is demonstrated in the way a manager relates to other people.

(Multiple Choice)
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In the _____ role, managers seek and receive information, scan periodicals and reports, and maintain personal contacts.

(Short Answer)
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_____ are responsible for departments that perform a single functional task and have employees with similar training and skills.

(Short Answer)
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_____ skills refers to the manager's ability to work with and through other people and to work effectively as a group member.

(Short Answer)
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When senior managers at Gap, Inc. decided to become the number one service-quality clothing company in the world, they were engaging in the management function of _____.

(Multiple Choice)
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One of the most important responsibilities for _____ managers includes communicating a shared vision for the organization and shaping corporate culture.

(Multiple Choice)
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The late famed management theorist Peter Drucker is often credited with creating the modern study of management.

(True/False)
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The informational roles that managers perform include monitor, disseminator and spokesperson.

(True/False)
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_____ has become the new imperative for many firms, despite the need for companies to control costs in today's economy.

(Multiple Choice)
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A manager forwards information to other organization members in the disseminator role.

(True/False)
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Managers in small businesses tend to emphasize roles different from those of managers in large corporations.

(True/False)
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Which of the following is a characteristic of a traditional management approach?

(Multiple Choice)
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For a widget manufacturing company, worker-hours per widget is a measure of:

(Multiple Choice)
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The president of Pepsi Company is the keynote speaker at a retirement dinner for a long time bottler. This is an example of which of the following roles?

(Multiple Choice)
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Which of the following is not a decisional role?

(Multiple Choice)
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The degree to which an organization achieves a stated goal well refers to its:

(Multiple Choice)
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In the spokesperson role, a manager forwards information to other organization members.

(True/False)
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Describe the skills necessary for performing a manager's job. Provide examples of each.

(Essay)
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