Exam 2: The Evolution of Management Thinking

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Information technology is the most recent subfield of the quantitative perspective.

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A social group within an organization is part of the:

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An innovation mindset that strives to consistently meet customers' immediate needs is referred to as:

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Although developed by a Japanese business manager, the quality movement is strongly associated with American companies.

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A process whereby companies find out how others do something better than they do and then try to imitate or improve on it refers to outsourcing.

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The _____ refers to a chain of authority extending from the top to the bottom of the organization and including every employee.

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The classical perspective on management emerged during the 1800s.

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Operations research grew out of World War II groups and is based on _____.

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Theory Y proposes that organizations can take advantage of the imagination and intellect of all of their employees.

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The human resources perspective of management links motivation theories with _____.

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Airline CEOs, often look for patterns of movement within the airline industry, focusing on the qualities of rhythm, flow, direction, shape and networks of relationships. This type of activity, referred to as_____ thinking, allows a CEO to see the structures that underlie complex situations within the industry and company.

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Supply chain management refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

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The process by which companies find out how others do something better than they do and then try to copy and/or improve it is known as _____.

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When the shop foreman receives and rewards valuable suggestions from its workers, and this leads to continual improvement of production, synergy has occurred.

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With clear definitions of authority and responsibility, division of labour is one of the six characteristics of the Weberian bureaucracy.

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Time and motion studies that resulted in drastic reduction in the time patients spent on the operating table were pioneered by _____.

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A social group within an organization is part of the informal organization.

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Fayol's unity of command principle emphasizes that each subordinate receives orders from one, and only one superior.

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Scientific management focuses on employee competence, whereas administrative principles focus on the total organization.

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Maslow's hierarchy of needs started with which of these needs?

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