Exam 14: Managing Human Resources

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A policy requiring employers to take positive steps to guarantee equal employment opportunities for people within protected groups is known as _____.

(Short Answer)
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_____ present a series of managerial situations to a group of applicants over a period of time.

(Short Answer)
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____ is a policy requiring employers to be proactive in being certain that equal opportunity exists for all employees within their organizations.

(Multiple Choice)
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_____ means using computers and telecommunications equipment to perform work from home or another remote location.

(Short Answer)
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Hiring and keeping quality employees is one of the most urgent concerns for today's organizations.

(True/False)
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The _____ is used to collect information about the applicant's education, previous job experience and other background characteristics.

(Short Answer)
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The process of determining the value of jobs within an organization through an examination of job content refers to job evaluation.

(True/False)
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A process that uses multiple raters, including self-rating, to appraise employee performance and guide development refers to 180-degree feedback.

(True/False)
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Research shows that realistic job previews lower employee satisfaction and increase turnover.

(True/False)
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The human resource department is interested in gathering data on the projected number of resignations and retirements over the next 10 years. This process represents which of the following activities

(Multiple Choice)
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Which of the following is linked to the goal of managing talent in organizations?

(Multiple Choice)
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Human resource planning refers to the forecasting of human resource needs and the projected matching of individuals with expected job vacancies.

(True/False)
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_____ is the forecasting of human resource needs.

(Short Answer)
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A(n) _____ is an in-house training and education facility that offers broad-based learning opportunities for employees.

(Short Answer)
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_____ refers to the activities undertaken to attract, develop and maintain an effective workforce within an organization.

(Multiple Choice)
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The economic value of the knowledge, experience, skills and capabilities of employees refers to personal capital.

(True/False)
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Name and briefly describe four approaches to training and development.

(Essay)
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Assessment centers are normally located in a firm's accounting department and have the responsibility of assessing other departments for the costs involved with human resource management.

(True/False)
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A written test designed to measure a particular attribute such as intelligence or aptitude is called an employment test.

(True/False)
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A(n) _____ is an interview conducted with departing employees to determine why they are leaving.

(Short Answer)
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