Exam 15: Computer Careers and Certification

Which of the following (a job in the training area of an IT department) answers hardware, software, and networking questions in person, over the telephone, and/or in a chat room?

The computer industry has created thousands of high-tech jobs, even in companies whose primary business is not computer-related.

COGNITIVE ASSESSMENT Which of the following job titles would describe someone who directs a company's information service and communications functions?

A two-year school often is called a community college or junior college.

Few job listings ask for specific skills represented by certifications, and the number of companies requiring these skills is expected to decline in the future.

IT consultants not only must have strong technical skills in their specialized area, but also they must have the people skills necessary to communicate their suggestions effectively to their clients.

All software companies specialize in a particular type of software.

COGNITIVE ASSESSMENT In what area does the MCITP and OCP certification exams test proficiency?

Critical Thinking Questions Case 15-1 You and your best friend from high school are both looking to begin degree programs in the computer field, but you have different criteria for the program you select. Your friend is looking for different things from his degree program. His interests are more design-oriented, with a focus on electronics, and he would ultimately like to earn a Ph.D. Which of the following disciplines is the best match for your friend?

Which of the following fields consists of companies that develop, manufacture, and support a wide range of computer software?

COGNITIVE ASSESSMENT What job title describes someone who answers computer-related questions in person, on the telephone, or in a chat room?

Discuss the options for preparation for certification.

Which of the following is a process of verifying the technical knowledge of an individual who has demonstrated competence in a particular area?

Many companies list their job openings, internship opportunities, and career opportunities on their Web sites.

Which of the following is a hardware certification sponsored by the Computing Technology Industry Association that tests entry-level knowledge of personal computer setup, configuration, maintenance, and troubleshooting?

After two years of study in a CS program, students may receive an associate's degree or certificate.

COGNITIVE ASSESSMENT What type of industry is Best Buy?

As shown in the accompanying figure, which of the following programs are focused on creating actual designs?

Which of the following (a job title in the security area of an IT department) configures routers and firewalls and specifies Web protocols and enterprise technologies?

Job titles in the system development and programming area of an IT department did not include which of the following?