Exam 8: Interviewing Techniques

Which type of statement tends to bring the interview to a halt, and thus violates the principles of keeping the interaction flowing?

A powerful response that communicates that the interviewer understands how the interviewee must be feel is a(n)

Given what you have read in this chapter, design a training program for law enforcement officers teaching interrogation techniques that will reduce the errors associated with interviewing.

In response to the statement "My boss yelled at me today," which of the following statements is most likely to keep the interaction flowing?

You are the interviewer, and the interviewee has just told you that she feels that her husband no longer finds her attractive. Provide an example of a response to this statement at each of the five levels of understanding developed by Truax and Carkhuff.

According to Carkhuff and Berenson, a level one response

The fact that Roger is more impressed by how much his therapist appeared to care, rather than the numerous diplomas and certificates on the therapist's walls, suggests that Roger will likely evaluate the quality of the interview as

Which of the following describes interpersonal influence ?

Understanding responses are important because they

What two types of statements go just beyond the interviewee's response?

Which of the following types of statements should be avoided in most interview situations?

Social facilitation refers to

One study (Saccuzzo, 1975)found that the most important factor in a patient's evaluations of the quality of an interview was

"Don't worry, everything will be all right" is an example of

Experienced interviewers tend to

The reciprocal nature of interviewing means

Discuss potential cross-ethnic, cross-cultural, and cross-class factors that may affect interview validity. How would you handle interviews with these factors in play?

Why are "stress interviews" generally not appropriate in clinical settings?

In an effective interview, the interviewer maintains face-to-face contact and ____ to keep the interactions flowing.

Thorndike (1920)called the tendency to judge specific traits on the basis of general impressions the