Exam 12: Working in the Enterprise: Systems, Certifications

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A(n) ______ system is a set of hardware, software, data, people, and procedures that work together.

(Multiple Choice)
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Which of the following MIS reports identifies data outside of a normal condition?

(Multiple Choice)
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COGNITIVE ASSESSMENT Which of the following best describes jailbreaking?

(Multiple Choice)
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Data analysis certifications often contain the word ______ in their title.

(Multiple Choice)
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List reasons why companies might outsource jobs. Describe pros and cons of outsourcing.

(Essay)
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Which of the following MIS reports usually lists just transactions?

(Multiple Choice)
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Mobile web apps are actually websites that provide a user experience similar to native apps.

(True/False)
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Educational requirements for help desk specialists are more stringent than they are for other careers in the technology field.

(True/False)
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______ refers to hacking into products running Android and other operating systems.

(Short Answer)
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A(n) ______ app is written for mobile devices running a particular mobile phone operating system.

(Short Answer)
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A mobile ______ integrates and expands the company's initiatives for mobile users.

(Multiple Choice)
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COGNITIVE ASSESSMENT Which of the following best describes the role of a CRM specialist?

(Multiple Choice)
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Apps designed for a specific mobile platform or device generally will work on another without significant modification.

(True/False)
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Which of the following is responsible for designing and developing information systems?

(Multiple Choice)
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Describe the information systems used by the following functional units: sales, engineering or product development, manufacturing, marketing, sales, and customer service.

(Essay)
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COGNITIVE ASSESSMENT Which of the following is NOT true about technology certifications?

(Multiple Choice)
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Which of the following serves as an interface between programmers/developers and management?

(Multiple Choice)
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Most information gains value with time.

(True/False)
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An SFA information system is used in product development.

(True/False)
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Which of the following is responsible for installing hardware and servers and troubleshooting hardware problems?

(Multiple Choice)
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