Exam 1: Management

Hormel Foods had to recall 104,000 pounds of Stagg canned chili-labeled "hearty beef with a kick of green chilies"-after the kick turned out to come from the ground-up parts of a plastic handheld calculator. The recall was the application of which management function?

Krispy Kreme Krispy Kreme is a relatively small doughnut seller. It has only 793 stores while Dunkin Donuts has 7015 outlets in the United States. The company originated in Winston-Salem, North Carolina, where it still operates a plant that fills a 50-pound bag with doughnut mix every seven seconds. It recently opened a new plant in Effingham, Illinois, that fills a bag every three seconds. This second plant allows the company to reduce costs while increasing its output. The company began in the mid-1930s when Vernon Rudolph bought a secret recipe for yeast doughnuts from a French pastry cook. Rudolph ran the company until his death in 1973. Refer to Krispy Kreme. Which management function had Rudolph not performed at the time of his death?

First-line managers will most likely have to:

Team leaders are responsible for managing both internal team relationships and external relationships with other teams, departments, and divisions in a company.

According to Mintzberg, which role would a manager assume if she were trying to convince union members to accept a 25-cent-per-hour reduction in pay in order to keep the manufacturing plant open?

After their first year of managerial experience, managers tend to:

As the shift supervisor at a car wash, Jacob is bossy, arrogant, and insensitive to the needs of his subordinates. He is unable to delegate any tasks to the other employees. He will more than likely never be a middle or top manager because he:

As the human resources manager for Spring Engineering and Manufacturing Corp. in Canton, Michigan, Kim Radeback had to find inexpensive ways to reward high performing employees and bolster morale during a sales-flattening economic downturn. Radeback had to engage in which management function?

It is the responsibility of ____ to develop intermediate plans, or plans designed to produce results within six to eighteen months.

Describe the transition to management during the first year. Explain how this illustrates the chapter's emphasis on human skills as being more important than technical skills for success or failure in management.

Leon Dodd is a member of a self-managed team at Standard Aero Alliance, Inc. (SAAI). His team's top priorities are understanding customer requirements and expectations. It would appear that SAAI is:

According to a speech to a forum for retail leaders made by Dr. Hans-Joachim Koerber, "Sustained growth is essential. Sustaining growth is a challenge for virtually every company." Koerber is the CEO of Metro Group, Germany's largest retailer, which has more than 2,400 stores in 30 countries. What informational role did Koerber assume?

Conceptual skills are most important for lower-level managers to possess.

A manager engaged in the management function of ____ is determining organizational goals and the means for achieving them.

Robert Rothschild Farm boosted morale and showed its gratitude to its 75 employees at its retail store by hosting its first employee appreciation week. "It was a good mix of fun and learning," said Robin Coffey, marketing manager. Coffey is an example of a:

Top managers are the managers responsible for facilitating team activities toward goal accomplishment.

Which of the following is an example of an interpersonal role?

Upper-level managers may actually spend more time dealing with people than lower-level managers.

There are four decisional roles. They are entrepreneur, disturbance handler, resource allocator, and spokesperson.

What are the four major responsibilities for the typical middle manager?